Clark Hearold
Clark Hearold at INFINITI OF DENVER

Clark Hearold | Page 12

Infiniti Certified Service Advisor

INFINITI OF DENVER

2990 S Havana St
Aurora, CO 80014

Contact Me
4.9
375 Reviews

Since childhood, I have always had an interest in cars. I think it is really what lead me to want to work for a highline dealership. I have been with Infiniti of Denver since April of 1999. One of the reasons I believe Infiniti of Denver is such a great place to work is because it always has a family type feeling for both the clients & employees. With that being said I enjoy spending time with my family when I am not working.

4.9

375 Reviews

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375 Reviews of Clark Hearold

September 25, 2023

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Employee Rating

Everyone is so great to work with. From Sales to Service, I can always count on them! We refuse to work with any other dealership! More

by Phil Hansing
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Smith, Chris Madigan, Amy Smith , Jason Gerard, Jeremy Strnad

Sep 26, 2023

INFINITI OF DENVER responded

Phil Hansing - Thank you for taking to the time to let us and others know about your experience with INFINITI OF DENVER. WE appreciate you and Kristy being a long time customer in both our sales & service departments. It is customers like you two that make our job so rewarding. Congrats on the new QX50! We know you have a choice in dealers, so thank you for always choosing INFINITI OF DENVER.

September 19, 2023

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I had a bit of an emergency as my battery was starting the car slow, I called Chris and he said come on by and we will get you taken care of, when I got to Infiniti of Denver it was very busy. Chris let m More

by Bartzr
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chris Madigan

Sep 21, 2023

INFINITI OF DENVER responded

Bartzr- Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Chris will be excited about your kind words. We think he is pretty special, also. Your review will help other customers make informed decisions and we can't thank you enough for that. It is customers like you that make our job so rewarding. Thank you for your undying loyalty and support since 1998. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

September 16, 2023

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Service is the BEST! Chris and Clarke are the best and the reason why I purchase Infiniti cars. The loaner program has saved my life numerous times!!! More

by Karen
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Madigan

Sep 18, 2023

INFINITI OF DENVER responded

Karen- Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Clark and Chris will be excited about your kind words. We think they are pretty special, also. We are glad you enjoy our loaner program. It is customers like you that make our job so rewarding. Thank you for your loyalty and support. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

August 28, 2023

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I appreciated the fact they got my car in so quick as i needed to drive to another state. They diagnosed my poorly running car and gave me a reasonable quote for some sensors that needed replacing. The car More

by ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Madigan , Jeremy Strnad

Aug 28, 2023

INFINITI OF DENVER responded

Ron - our sincere apologies about how you felt about your experience. We worked on your Nissan with 205,000 miles. We found multiple codes for engine timing and misfiring - We replaced the intake valve timing solenoid, intermediate lock control solenoid valve, intake valve timing control and exhaust valve timing control valve. We also did replaced your rear pads and rotors and we did a synthetic oil change. After completing repair the DTC related the solenoids were gone, however, a multi cylinder misfire code was still present. and did verify the compression was low in the engine. We advised you against driving the vehicle. Our recommendation was that you needed to replace the engine for the vehicle to function properly. With low compression, the engine is going to have a hard time idling, running, accelerating. You declined as you need to get back to Wisconsin. We are glad to hear you made it back home as we were worried about you. We believe we did the best we could with the timeframe you gave us. We are sorry you had the problems with your vehicle.

August 18, 2023

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Excellent, courteous service; good workmanship and willingness to keep at the task until all is right. Good help w/loaners when needed!! More

by marylove547
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Chris Madigan , Jeremy Strnad

Aug 21, 2023

INFINITI OF DENVER responded

Marylove547- Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We love this 5star review. Your review will help other customers make informed decisions and we can't thank you enough for that. It is customers like you that make our job so rewardin g. Thank you for your loyalty and support.Thank you for trusting INFINITI OF DENVER for all your automotive needs.

July 20, 2023

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Great service, everyone is very friendly and helpful. Clark in service is so great. Highly recommend More

by MV
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 25, 2023

INFINITI OF DENVER responded

MV - Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We think Clark is pretty special also. We have been lucky to have him a part of our team for almost 25 years. He will be excited about your kind words. It is customers like you that make our job so rewarding. Thank you for your loyalty and support. Thank you for trusting INFINITI OF DENVER for all your automotive needs.

July 09, 2023

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Employee Rating

These folks have taken god care of my car and me! I can recommend them for all infiniti needs! Special thanks to Clark, who finds me solutions and best possible rates!! More

by marylove547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Smith, Chris Madigan , Jeremy Strnad

Jul 11, 2023

INFINITI OF DENVER responded

Marylove547- Your review means a lot to us and we're so grateful for your support. We think Clark is pretty special also. We have been lucky to have him a part of our team for almost 25 years. It is customers like you that make our job so rewarding. Thank you for your loyalty and support.Thank you for trusting INFINITI OF DENVER for all your automotive needs.

Jul 11, 2023

INFINITI OF DENVER responded

Marylove547- Your review means a lot to us and we're so grateful for your support. We think Clark is pretty special also. We have been lucky to have him a part of our team for almost 25 years. It is customers like you that make our job so rewarding. Thank you for your loyalty and support.Thank you for trusting INFINITI OF DENVER for all your automotive needs.

July 05, 2023

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Employee Rating

My repairs were done on time and the service advisor was pleasant. I was able to have a rental car while my car was being serviced. More

by jamesjackdds
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Strnad

Jul 07, 2023

INFINITI OF DENVER responded

Jamesjackdds- Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Your review will help other customers make informed decisions and we can't thank you enough for that. We are so happy to have you as a customer and we look forward to seeing you in the future.

June 22, 2023

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Employee Rating

My advisor Clark was absolutely amazing, as was everyone I had spoke to on the phone prior to him. He always kept me updated on the status of my vehicle. I had a horrible experience at the Infiniti of Color More

by TM
Service Price Transparency
Recommend Dealer
Yes
Jun 26, 2023

INFINITI OF DENVER responded

TM - Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We think Clark is pretty special also. We have been lucky to have him a part of our team for almost 25 years. Your review will help other customers make informed decisions and we can't thank you enough for that. Thank you for trusting INFINITI OF DENVER for all your automotive needs.

June 20, 2023

Dealership Rating
Employee Rating

This is the 2nd vehicle I have bought from Infiniti of Denver. I receive awesome service and knowledgeable folks. My last service request was above and beyond my expectations. Thank you! The concierge ser More

by Andreya
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Chris Madigan , Jeremy Strnad

Jun 24, 2023

INFINITI OF DENVER responded

Andreya - Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Your review will help other customers make informed decisions and we can't thank you enough for that. Thank you for purchasing and servicing both of your INFINITIs with us. We are glad you enjoy our concierge service. We will pass along the kind words. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

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