Clark Fritz

Holm Buick GMC responded

Thank you for your kind words! We're glad to hear you consistently find our service and parts departments friendly and helpful. We appreciate your consideration and look forward to potentially assisting you and your wife with your next vehicle purchase. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you for your feedback! We're glad you find it easy to schedule appointments and appreciate our friendly personnel and great service. We strive to provide a convenient and positive experience for all our customers. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you for your feedback, and we appreciate you recommending Holm Automotive. We're glad you found our team accommodating. However, we understand your concern regarding the additional fees. We strive for transparency in all our transactions and regret that you felt there were hidden fees. We will review our processes to ensure that all charges are clearly explained upfront, and we are always looking for ways to improve in our customer care. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

It's excellent to hear that you found a wide selection of vehicles and that our team was knowledgeable about Buick and its systems! We're committed to providing a positive and informative sales experience. The high scores that you gave us, show that the team is doing an excellent job. We are glad that Clark Fritz, Mason Bettles, Nick Schissler, and Jaron Bell were able to help you. We strive to be a dealership that is known for customer care, and professional growth. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you for the incredibly kind words! We're honored that you consider our service department the best around. Providing courteous, knowledgeable, and efficient service is our top priority, and we're thrilled that it resonates with you. We appreciate your loyalty and look forward to serving you again soon! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your kind words and for recognizing the efficient service provided by Derek and the Holm Automotive Service team! We strive to provide prompt and efficient service to all our customers. Sincerely, The Holm Automotive Team of Salina

Holm Buick GMC responded

We're glad to hear you appreciated the service department's efficiency. Providing timely service is a key aspect of our Industriousness and reflects our commitment to Customer Care. We understand your time is valuable, and we strive to complete services as quickly as possible without compromising quality. Thank you for your feedback. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you, Marlene Wagoneer, for your kind words. We appreciate you noticing our team's commitment to remaining friendly and helpful, even during busy periods. This reflects our core values of Customer Care and Concern for Others. We strive to treat each customer with kindness and respect, creating a positive experience for everyone who visits us. We value your patience and appreciate your feedback. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you for the fantastic review! We are truly honored by your kind words and your commitment to Holm Automotive. Creating a welcoming and supportive environment for every customer, whether for routine maintenance or a vehicle purchase, is a top priority. Your description of our staff as genuine, kind, and willing to help reflects our core values of Customer Care, Concern for Others, and Trustworthiness. We are dedicated to building lasting relationships based on trust, as stated in our mission, and we're so pleased you feel well taken care of. We greatly appreciate your business and look forward to serving you for many years to come. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

We're delighted to hear that we were able to quickly resolve the issue with the switch on your new Buick Enclave under warranty. Providing excellent service and ensuring our customers are taken care of, especially with warranty issues, is a top priority for us. This reflects our commitment to trustworthiness and concern for others. We're happy you had a positive experience and appreciate you sharing your feedback. Sincerely, the Holm Automotive Team of Salina