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Clara Torres
Clara Torres at Honda of Valley Stream

Clara Torres

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8
965 Reviews
4.8

965 Reviews

Write a Review

965 Reviews of Clara Torres

July 14, 2025

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Employee Rating

Clara Torres was so helpful in explaining the service process. I am a non digital senior. Clara was very very polite and understanding. Patient and respectful. Interacted with a smile too. Having to More

by EFORD44
Recommend Dealer
Yes
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July 10, 2025

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Very good experience overall, satisfied with everything and staff was so cooperative and understandable. Highly recommended. More

by syedusmanriaz
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Briyanna Jones

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Jul 11, 2025

Honda of Valley Stream responded

Hi there, Thank you for the wonderful feedback! We're glad to hear you had a positive experience and that the staff was helpful and understanding throughout. Your recommendation means a lot—if you ever need anything, please don’t hesitate to reach out!

July 04, 2025

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Employee Rating

The entire crew is welcoming, knowledgeable and informative. I have zero complaints about this team. More

by cjytwotwotwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinsky , Amina the cashier, and her cashier colleagues

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Jul 07, 2025

Honda of Valley Stream responded

Hi there, Thank you for the kind words! We're so glad to hear the team made your experience a positive one with their welcoming and informative approach. If you ever need anything, please don’t hesitate to reach out!

June 23, 2025

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Pleasant experience, service representative was friendly and patient. I was there long for my service and will be using again. More

by sharifah23
Service Price Transparency
Workmanship
Recommend Dealer
Yes
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Jun 25, 2025

Honda of Valley Stream responded

Hi there, Thank you for sharing your experience! We're glad to hear your visit was pleasant and that your service representative was both friendly and patient. We appreciate your continued trust and look forward to seeing you again. If you need anything in the meantime, please don’t hesitate to reach out!

June 17, 2025

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Employee Rating

The service was great. Had a oil change done. Waited three hours but the waiting was pretty kool clean and comfortable. More

by mar20052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez

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Jun 18, 2025

Honda of Valley Stream responded

Hi there, Thank you for your feedback! We're glad you were happy with the service and that the clean, comfortable waiting area made the time pass more pleasantly. If you ever need anything else, please don’t hesitate to reach out!

June 17, 2025

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Clare was very helpful and she wen above and beyond. Thanks for your servces and all you have done More

by sosamsab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 17, 2025

Honda of Valley Stream responded

Hi there, Thank you for your kind words! We’re so glad Clare went the extra mile to assist you. Your appreciation means a lot to us. If there’s anything more we can do, please don’t hesitate to reach out!

June 17, 2025

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Employee Rating

The customer service met my expectations and the representative that assisted me was courteous,, knowledgeable, and professional. More

by dsamuda1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez

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Jun 17, 2025

Honda of Valley Stream responded

Hi there, Thank you for the great feedback! We're pleased to hear the service met your expectations and that your representative provided courteous and professional support. If you need anything in the future, please don’t hesitate to reach out!

June 16, 2025

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Employee Rating

I bought my CRV in 2018. Honda Valley Stream Service has been handled most of my maintenance ( bought new tires from Costco, they were much less expensive). Besides the tire More

by HARMELODY96
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Marcel, Briyanna Jones

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Jun 17, 2025

Honda of Valley Stream responded

Hi there, Thank you for your continued trust and loyalty since purchasing your CR-V in 2018! We're glad to hear you've been satisfied with the service provided by Honda Valley Stream. If there’s ever anything more we can do for you, please don’t hesitate to reach out!

June 11, 2025

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Employee Rating

Friendly atmospheres. Keep me updated of my repairs progress. Recommendations for repairs. Text messages for what’s needs More

by CHANPX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Waters

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Jun 12, 2025

Honda of Valley Stream responded

Hi, Thank you for your feedback! We’re glad you appreciated the friendly environment and clear communication throughout your visit. Keeping you informed and supported every step of the way is always our goal. If you need anything else, please don’t hesitate to reach out!

June 11, 2025

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Employee Rating

The prices were very high but I am happy with my repair. I did have to request a walk through to see what repairs were done. More

by simiya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Briyanna Jones

Report | Print
Jun 12, 2025

Honda of Valley Stream responded

We are sorry that you feel this way, but as a Honda dealership our commitment is to providing every customer with a comprehensive multipoint inspection and informing the customer of the manufacturer-recommended service intervals. To speak more about this, feel free to reach out to our assistant service manager at 516-285-6655, ext. 126.

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