Ciprian Ciciovan

Being originally from last vegas I've had my fair share of con-men and loan sharks. I'll say they've got nothing on lithia Subaru. I went down on the 15th of May to try for a car, the finance manager said of con-men and loan sharks. I'll say they've got nothing on lithia Subaru. I went down on the 15th of May to try for a car, the finance manager said I was approved but because they don't like to get ahead of themselves they wanted to wait till everything was finalized before we can take the car home. Fast forward to may 19th we called even the finance manager and explained that it obviously wasn't gonna happen so we were gonna move on. He explained he had actually been trying to text us but must have had the incorrect number but that the loan was approved and he was waiting on the approval letter to come in within the next hour or so. As we get to the dealership he explains that they came in with a slightly lower interest rate and the payment would be a few dollars less. Papers are signed and we sign our title hand over our trade, cancel the registration and go about our day. Fast forward again to may 30th. We are called telling us that our bank statements aren't enough. My 1099 shows I make roughly 60k annually the IRS shows the same. They tell us we're to return the car, so I got and return the car, they give me mine but can't give me my title since it's already 5 on a Friday. Without the title I'm unable to register my family vehicle until atleast Monday. I call Monday to speak with the general manager and he explains it's not his problem and they're not responsible for the registration and that he lost out on his money because of us and it's our fault that the deal didn't go through. He also explained that it's not there responsibility to fix or even acknowledge that they broke the side seat cover on the drives side. Essentially told me to get bent. He didn't have time to deal with us since we weren't buying and it was our fault he lost his money and we should apologize to him. They are complete snakes getting by on the name and reputation of Subaru. You can buy a Subaru anywhere or the dealership can aquire one for you. Dealing with lithia Subaru is no different than dealing with and used car lot throughout reno. GO TO DOLAN . More

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They were able to help me find the perfect vehicle. The salesperson kept me informed of vehicles arrival time to the dealership and helped make the purchase smooth and easy. The salesperson kept me informed of vehicles arrival time to the dealership and helped make the purchase smooth and easy. More

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Awesome Dealership Awesome GM Randy Goldman Love driving a Legacy 3rd one and Super Happy and the Subaru will go everywhere you want to go! a Legacy 3rd one and Super Happy and the Subaru will go everywhere you want to go! More

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Rip off!! Do not buy a car here. I had the worst buying experience. I live in Vegas and reached a deal over the phone. Gave them a $500 deposit. Arrange to fly Do not buy a car here. I had the worst buying experience. I live in Vegas and reached a deal over the phone. Gave them a $500 deposit. Arrange to fly up and pick up car. During the week I texted them providing proof of insurance on the new car and asked if they needed any other documentation. I also told him I’d be writing a check. When we arrived at the dealership they said they only took cashiers check’s and my bank was closed for the weekend. Complete waste of time energy and effort. The management here does not know the meaning of the words honesty and integrity. Stay away More

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Knowledgable salesperson. Amazing experience. Rob Great sales person Rob spent the most time with us. Rob was awesome. We were not pressured and Rob gave us many options. Told us all about car. Great sales person Rob spent the most time with us. Rob was awesome. We were not pressured and Rob gave us many options. Told us all about car. More

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THE BEST !! THE EXPIERENCE WAS PERFECT FROM THE GEN. MANAGER RANDY THROUGH SALES REPS. "COCO" & MICHEAL. OUR NEXT SABARU WILL BE WITH THIS TEAM ONLY ! WE DID NO THE EXPIERENCE WAS PERFECT FROM THE GEN. MANAGER RANDY THROUGH SALES REPS. "COCO" & MICHEAL. OUR NEXT SABARU WILL BE WITH THIS TEAM ONLY ! WE DID NOT DEAL WITH THE SERVICE DEPT. SINCERELY, STEPHANIE HODGES More

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My First Subaru Car buying is never easy! But these guys answered all my questions. Always willing to help. I'm looking forward to enjoying my new car. Car buying is never easy! But these guys answered all my questions. Always willing to help. I'm looking forward to enjoying my new car. More

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Awesome experience in buying a car My salesman, Ciprian was very upfront and honest and helpful, made the whole experience a breeze, I got a great deal on a used Subaru well under blue My salesman, Ciprian was very upfront and honest and helpful, made the whole experience a breeze, I got a great deal on a used Subaru well under blue book!! they also helped in returning my rental car, no worries no hassles!! More

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outstanding experience From walking in the door to accepting the keys, we were treated with the utmost courtesy and respect. Easy to work with and tremendously helpful. No From walking in the door to accepting the keys, we were treated with the utmost courtesy and respect. Easy to work with and tremendously helpful. No pressure whatsoever. We are very happy with our purchase. More

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great experience My experience was wonderful! The customer service was outstanding. Misty was very helpful and welcoming. The only downside was the selection wasn't as My experience was wonderful! The customer service was outstanding. Misty was very helpful and welcoming. The only downside was the selection wasn't as big as I had hoped but I ended finding a car that worked for me. I would recommend Misty to anyone. More

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