Cindy Kobiela

The service center works great and has a comfortable waiting room with snacks and drinks. waiting room with snacks and drinks. More

by witowsmp Verified Customer Verified Customer

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Met as soon as I entered, service advisor recorded why I was there and took pictures of the vehicle. Was informed about the repair and parts were ordered, everything was top notch. was there and took pictures of the vehicle. Was informed about the repair and parts were ordered, everything was top notch. More

by rltrznad Verified Customer Verified Customer

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Called for a service appointment and was able to get same day service for my routine oil change. In and out and about an hour. Thank you for the efficiency! day service for my routine oil change. In and out and about an hour. Thank you for the efficiency! More

by corker622 Verified Customer Verified Customer

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Informed me I needed a new cabin air filter, yet I had purchased one from Webb just six months before. Luckily, I didn’t approve the service and wanted to check into it. Had my son look and it was my en purchased one from Webb just six months before. Luckily, I didn’t approve the service and wanted to check into it. Had my son look and it was my engine filter that was dirty and needed to be replaced. My paperwork had my engine filter in the green, stating it was good. Bought the part for $10 and my son replaced it saving me more than $70 from what Webb was going to charge. Everything was communicated to me thru text messages and the app. I went to breakfast just down the street and was notified by text that my car was ready. No one wants to talk to you anymore. Went to the service department and the advisor told me to see the cashier. Didn’t bother to go over what was done to my car or the couple of things the messages said I needed, she didn’t bother to explain anything further. More

by taej Verified Customer Verified Customer

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The staff is professional, courteous, respectful, attentive, informative, knowledgeable, focused and caring. They follow up and follow through attentive, informative, knowledgeable, focused and caring. They follow up and follow through More

by wmcx823 Verified Customer Verified Customer

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Wonderful everyone is very nice and courteous and helpful Always very comfortable with everyone that you come in contact with…. Always very comfortable with everyone that you come in contact with…. More

by HarriettJordan Verified Customer Verified Customer

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Setting the appointment was easy. I was able to check in without delay. The service didn’t take a long time. All in all, i was satisfied with my experience. I was able to check in without delay. The service didn’t take a long time. All in all, i was satisfied with my experience. More

by onebullitt Verified Customer Verified Customer

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Cindy was very kind, caring, and extremely helpful! I really appreciated her service. Thank you! I really appreciated her service. Thank you! More

by denise1276 Verified Customer Verified Customer

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They diagnosed the issues which was an unusual one and got the repair parts on order got the repair parts on order More

by rltrznad Verified Customer Verified Customer

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I have decided not to bring my car to this dealership for service anymore. Yesterday, I picked up my car after a simple oil change and found muddy footprints on the inside floor panel on the driver's side, service anymore. Yesterday, I picked up my car after a simple oil change and found muddy footprints on the inside floor panel on the driver's side, and this is not the first or second time this has happened. Before I would clean it myself, but this time I went back into the Service Department to let them know and have them clean it. As I was driving away, I noticed dirty fingerprints on the side pane of my driver's door in the inside, and on the outside of my glove box and some of the contents of my glove box on the floor. I keep my car clean inside and out, and have never gotten my cars delivered in this condition from a dealership, except this one. The worst part is when I went in to let them know, the young lady Jori was great; however, the Manager or Assistant Manager had an attitude as if he was being bothered. Instead of apologizing and offering to clean the dirt, he asked if it was salt residue with a nasty attitude. Just ignorant. Even if it was salt residue, which it was not because it was brown and clearly muddy, I didn't bring my car to the dealership that way and it should not have been returned to me that way either. The only ones who are pleasant are the two ladies (Jori and Cindy). The men should learn from them. Overall, terrible customer service in their Service Department, and like all companies, it starts at the top! More

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