Cindy Kobiela

I came in for an oil change and vehicle inspection special and advised the service advisor Cindi Kobiela that we had a clunk noise in the rear. We were advised of the issues they found during the ins special and advised the service advisor Cindi Kobiela that we had a clunk noise in the rear. We were advised of the issues they found during the inspection, but the tech couldn't duplicate the noise in the rear that we had advised them of. I assumed that by paying for the oil change and inspection special, we should not have been charged the extra $198.55 charge for checking out this noise. Cindi said that even she needs to pay for having things checked out. Shouldn't the special we had already purchased, cover this expense and we should not have been charged an additional $198.55? On top of this unexpected and extremely excessively large dollar amount, we had to wait approximately three hours for our car to be finished, even though we had made an appointment for this service in advance. More

by jpajdzik Verified Customer Verified Customer

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Excellent service. Professional staff. Quickness on services. Transparent communication and extremely private by utilizing the texting service. Professional staff. Quickness on services. Transparent communication and extremely private by utilizing the texting service. More

by irodbarrera Verified Customer Verified Customer

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They do good work, this time around it was just a failure to contact me back about the installation of my tires that had come in two days after my visit. I was told that they might come in later on 5-29 and to contact me back about the installation of my tires that had come in two days after my visit. I was told that they might come in later on 5-29 and that I'll receive a call regarding that. So when I did receive a call I figured that it was about that but it was a follow up about my visit as if the work was completed already which threw me for a loop so when I explained to the person that called regarding that on 5-29, that I was still waiting to receive a call back so that I may get my tires installed I was told the same thing that I'll be called back upon their arrival to the shop.I then found myself waiting 2 extra days after they've arrived and having to call in myself in on order to find out that my tires had arrived 5-30 later that day. The reason for my review was the fact that I was waiting a whole 2 extra days to receive a call that I had to make on 6-2 to find out that my tires had arrived and I still hadn't received my call back and I had to risk driving back and forth to Chicago for work on my spare tire for two extra unnecessary days. I will never try to discredit the good work and service that I usually receive, this time around they just dropped the ball on this one. More

by RonaldLumpkins41 Verified Customer Verified Customer

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I've always gone to this dealership for my service needs and have been satisfied with the results. and have been satisfied with the results. More

by rrrbbb35 Verified Customer Verified Customer

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Without appointment first come first line up I'm not turn away Happy & Please this dealship care alot about thier customers Thank You on short note for taking care of my needs each time I visit I leave Happy away Happy & Please this dealship care alot about thier customers Thank You on short note for taking care of my needs each time I visit I leave Happy More

by savannah5heard Verified Customer Verified Customer

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Everything went great at hyundai. I wad in and out. Service was fast. Snacks were available I wad in and out. Service was fast. Snacks were available More

by pspeed003 Verified Customer Verified Customer

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Everyone was very efficient & quick & very nice. I love getting service done at Webb, i know it will be done right & good. I love getting service done at Webb, i know it will be done right & good. More

by cjbeuster1 Verified Customer Verified Customer

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The service shop is great. I would recommend them to anybody. Hard working honest people. I would recommend them to anybody. Hard working honest people. More

by Middleclasshardworker Verified Customer Verified Customer

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We really appreciate this dealership. We first became aquatinted with Webb when we lived in the town where they are located. Even though we have moved further away, we continue to come to We first became aquatinted with Webb when we lived in the town where they are located. Even though we have moved further away, we continue to come to this dealership for all our maintenance needs. More

by Gilliam Verified Customer Verified Customer

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They got the service that was needed in a timely and efficient manner and my car was returned to me after washing it. efficient manner and my car was returned to me after washing it. More

by toc1085 Verified Customer Verified Customer

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