Cindy Higgins-Regan
Cindy Higgins-Regan at Symdon Motors

Cindy Higgins-Regan

Service Manager

Symdon Motors

2011 Springdale St.
Mount Horeb, WI 53572

4.7
269 Reviews

I grew up in Cary, Illinois and my father was superintendent of line maintenance for Northwest Airlines at O'Hare. He made certain that all three of his children had at least basic automotive skills and didn't hesitate to supervise us with doing our own oil changes and helping him with other vehicle repairs. After moving to the Madison area, I started my career as a motorcycle parts consultant, moving on to an automotive warranty claims administrator, dispatcher, service writer and eventually service manager. I enjoy working with the technicians, service writers, and other staff in a team environment. Our self proclaimed motto is to treat every customer as if it were family coming through the door and give them the fairest price and trusted service that we all should expect.

4.7

269 Reviews

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Dealership Experience

11 yrs, 8 mos

Industry Experience

40 yrs, 9 mos

Languages Spoken

English English

269 Reviews of Cindy Higgins-Regan

March 30, 2025

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Employee Rating

Cindy and her entire staff show every time the customer is first when it comes to service, I highly recommend this dealership for your purchase and service! You really won't find a better place to do busin More

by gdisch
Service Price Transparency
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Recommend Dealer
Yes

March 08, 2025

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Did what they were supposed to do. Service advisor was great and on top of everything More

by michelsrd
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Recommend Dealer
Yes

March 02, 2025

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Appointment was on time and efficient. Jim found just the truck I was looking for. The deal was fair. That’s why I’ve been buying vehicles at symdon for 30 years!!! More

by srcraven
Sales Price Transparency
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Recommend Dealer
Yes

February 17, 2025

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Great staff! Vehicle fixed promptly! I highly recommend if you need service to be done on your vehicle. More

by monmur
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Recommend Dealer
Yes

Other Employees Tagged: Whitney Berg

February 07, 2025

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We are always pleased with all the efficiency and service we receive at Symdon Motors! More

by BCECKSTEIN74
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jack Regan

January 23, 2025

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I was able to get my vehicle serviced promptly and there were no surprises when it was completed. Professional people doing professional work and always keeping the customer to satisfaction in mind. Service More

by gdisch
Service Price Transparency
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Recommend Dealer
Yes
Jan 24, 2025

Symdon Motors responded

We are always happy to see you walk into our dealership, and we continue to look forward to doing business with you!

January 15, 2025

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My first time dealing with Symdon Motors in Mount Horeb. I purchased a vehicle from them, when it was due for an oil change I took it to Symdon to have the service performed ( first oil change and tire ro More

by p_henry85
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Aaron Boczkiewicz

Jan 16, 2025

Symdon Motors responded

Thanks for coming back to us for service, and we are sorry it did not feel like transparent pricing. We do post service specials, which almost always include oil change and tire rotation, on our website. While there are some variables, this month, a 6 quart oil change (full synthetic, as recommended) with a 4-tire rotation is $69.95. (Tire balancing, tax, and more than 6 quarts of oil extra.) Diesel oil changes tend to vary more in cost, too. If you reach out to our service department, they would be happy to let you know what the regular cost would be for your specific vehicle and what it would have cost if you'd had to pay for this one. We hope this helps, and we appreciate your feedback! We are always looking for ways to treat our guests better.

December 31, 2024

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The only problem I had was the oil change was supposed to be free, 2 free ones from my purchase, and I was told I needed to pay $68. I was able to talk a no charge finally, but had to give up a tire rotation More

by frings
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Recommend Dealer
Yes

December 12, 2024

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I have experienced nothing but honest, friendly, and superior service and staff in both my buying and service interactions at Symdon Motors of Mount Horeb, Wisconsin. More

by burse59
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Recommend Dealer
Yes
Jan 02, 2025

Symdon Motors responded

We really appreciate you taking the time to leave us a review about both our sales and service teams! These are the stories that keep us motivated to continue doing what we are doing, and we are so happy that you have had great experiences here. Let us know if we can do anything else for you!

December 12, 2024

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Appointment made, everything went okay. Friendly staff, seemed efficient. Fairly priced, nice waiting room to accomodate the guests. Saw Ron and we greeted each other. Please don't cont More

by charlie91153572
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Recommend Dealer
Yes
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