Cindy Casas
Cindy Casas at Silver Star Motors

Cindy Casas | Page 3

Service Advisor

Silver Star Motors

36-11 Northern Boulevard
Long Island City, NY 11101

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102 Reviews
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102 Reviews

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102 Reviews of Cindy Casas

February 26, 2023

Dealership Rating
Employee Rating

Great fast service. Always seamless and efficient. Would recommend to anyone in the LIC area More

by guytreek
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Carlos Mejia, Nicholas Samuel, Faith Ruiz , Bob DiMaio, Vladyslav Osadchyi, Apostol

Feb 27, 2023

Silver Star Motors responded

Thank you for the review! We appreciate your business and hope to see you back again at Silver Star Motors. Safe travels!

January 19, 2023

Dealership Rating
Employee Rating

Great customer service, great response, Homero Susana is a wonderful service advisor. Service was quick and as expected my car came back washed and cleaned in side and out! More

by LITTLES3RD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Faith Ruiz

Jan 19, 2023

Silver Star Motors responded

Thank you for stopping by to review Homero and Silver Star Motors! We truly appreciate your business and look forward to seeing you for your next service visit!

January 09, 2023

Dealership Rating
Employee Rating

Excellent service and, with Cindy Casas, a truly pleasurable experience. Also, car delivery by Christopher was wonderful. More

by normigab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2023

Silver Star Motors responded

Thank you for your 5 stars and shoutout to Cindy and Christopher. All of us at Silver Star Motors hope to see you again next time!

January 05, 2023

Dealership Rating
Employee Rating

Silver Star makes coming in for service a pleasurable experience, and working with Cindy Casas she makes it even better. She is always polite, pleasant, and explains everything in detail. More

by MagicOne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2023

Silver Star Motors responded

Thank you for the great review! We appreciate your support and will be sure to pass on the kind words to Cindy. Safe travels! - The Silver Star Motors team

January 04, 2023

Dealership Rating
Employee Rating

The service has been always excellent and Very outstanding since over 7 years I lease here! More

by bastidascoke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Wieczorkowski, Mo Elsheemy, Carlos Mejia, Al Dari, Faith Ruiz, Christopher Ambrico , Bob DiMaio, Julian Gonzalez, Vladyslav Osadchyi

Jan 04, 2023

Silver Star Motors responded

We are so grateful for your trust and loyal business. Thank you for working with us here at Silver Star Motors!

Jan 04, 2023

bastidascoke responded

Thanks 👍

January 03, 2023

Dealership Rating
Employee Rating

I have been coming to your service for several years, Cindy Casas has always helped me, thank you for your excellent attention and compliance. More

by Josearias416
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 04, 2023

Silver Star Motors responded

We are thrilled that Cindy and the team took such great care of you! Thank you for choosing Silver Star Motors and for sharing your support on our page. Safe travels ahead!

December 22, 2022

Dealership Rating
Employee Rating

Great dealership and service. If it wasn't for my service advisor Cindy then I wouldn't be able to get anything timely done. No offense to others there but the one time I tried to More

by AzSTMPR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2022

Silver Star Motors responded

Thank you for this feedback. We are glad to hear that you are so confident in Cindy to get the job done. With regard to the rest of your review, we apologize for the issues you have encountered working with us and will be sure to work towards improving in the future. If there is anything more we can do to assist you, please feel free to reach out. Best, Erica Garcia - Service Manager - (718) 361-2332 x 6168

December 10, 2022

Dealership Rating
Employee Rating

Customer experience was outstanding. Jay Dari, my sales consultant was very personable, and was knowledgeable with the MB model that I was interested in. He gave us concierge-type servi More

by Ken
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Dari , Bob DiMaio

Dec 12, 2022

Silver Star Motors responded

Ken, thank you for the great review! We are so glad to hear that Jay and the Silver Star Motors team delivered such an outstanding purchase experience. Drive safely, and we hope to see you back again down the road!

November 19, 2022

Dealership Rating
Employee Rating

Great service, staff are very attentive, and will go the extra mile to let you feel comfortable . Cindy has been my advisor two years in a row . Couldn’t ask for better. More

by pinnockk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2022

Silver Star Motors responded

We are happy to hear that Cindy and the team took such great care of you! Thank you for choosing Silver Star Motors and for sharing your support. Drive safely until we see you again!

October 20, 2022

Dealership Rating
Employee Rating

Cindy is a very good representative, professional, enthusiastic and helpful, I am very satisfied. Especially your company's new version of the app is easy to use and can communicate in a timely manne More

by Hong Zhang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 21, 2022

Silver Star Motors responded

We are happy to read your positive review of Cindy and the team! Thank you for trusting Silver Star Motors with your business and your vehicle. Drive safely until we see you again!

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