Cindy Beckman

My Serv Rep is JR Disbrow, I've had several; for the most part they did not come up to the standard that I'm used to when living in AZ. (where the dealership treats you like Royalty) I've always gone to my d part they did not come up to the standard that I'm used to when living in AZ. (where the dealership treats you like Royalty) I've always gone to my dealerships for all my vehicles. JR proved to be the best. He was friendly and welcoming. Being a senior citizen, doesn't mean I'm naive or ill-knowledged. JR showed me respect; and most importantly, he "listened" and didn't dismiss my concerns. Regarding the service team, I do have one bone to pick. I think sometimes they just check off the boxes (items with the service maintenance)..case in point, my battery. They said it was good, but I was stranded, my car died; and if it weren't for a nice gentlemen in a pick-up that helped me out, I would have waited for hours for road assistance. He and his granddaughter brought me to an auto parts store, picked up a new battery and he installed it for me. The guys at the place said this battery was totally bulged out (I saw that for myself) and that it had been this way for months! Other than that, the Service team has done fantastic, great work. I've had some expensive work done but well worth the investment. (2010 Honda CRV. 111,000 miles so far). Oh - and Cindy, "know-it-all", twit for brains, knew more than I did, interrupted and corrected me twice. She was so full of herself. I was raised and surrounded with guys all my life, worked in a male predominant environment and learned a lot about many of the trades, including some mechanics. To her, I was just some silly senior that she hardly had time for. I will continue going to Ocean Honda. The place is immaculate, the people there are accommodating. Your Sales Dept. could be a little more engaging. I've been approached just two times in all the times I've been there cruising the new vehicles in the showroom while waiting for my car to be serviced. Hmmm...guess they don't want to sell me a car. The ratings below reflect my experience with JR and his communications with the Service Team. All 5 Star!! More

by azauntiemar Verified Customer Verified Customer

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Excellent customer service by my service advisor JR. Everyone very helpful. Knowledgeable and willing to help. Everyone very helpful. Knowledgeable and willing to help. More

by Jennifergoel Verified Customer Verified Customer

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I took my car in to have a slow leak in a tire repaired. The service representative was professional and friendly. The waiting area was comfortable and my car was ready in about thirty minutes. The repai The service representative was professional and friendly. The waiting area was comfortable and my car was ready in about thirty minutes. The repair cost was competitive and they washed my car. This was one of many times I have come to have my car serviced at Ocean Honda and they are consistently really good. More

by HIGDUDE Verified Customer Verified Customer

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Excellent service by a staff of professionals. I would recommend this dealership to anyone wants the best care for their automobile . I would recommend this dealership to anyone wants the best care for their automobile . More

by scmercier Verified Customer Verified Customer

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I have never owned a car over 5 years. I have kept this one for 7 years now which is reflective of the dealership support. I have kept this one for 7 years now which is reflective of the dealership support. More

by fprioli Verified Customer Verified Customer

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Robert was really good about address the discussed issues and took the time to address each one and find a solution and took the time to address each one and find a solution More

by ecutler2121 Verified Customer Verified Customer

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Everyone that works there is great . John Monteleon gm is top notch . Great people great experience every time . I’ll never buy a car anywhere else . Thank you ocean honda for always ma John Monteleon gm is top notch . Great people great experience every time . I’ll never buy a car anywhere else . Thank you ocean honda for always making sure customers are happy More

by MBOK1013 Verified Customer Verified Customer

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All ocean honda family super nice . Will work and make anything happen if needed . They are great . Mr . Monteleon is top notch will always go back to the ocean honda . Will work and make anything happen if needed . They are great . Mr . Monteleon is top notch will always go back to the ocean honda . More

by MBOK1013 Verified Customer Verified Customer

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Mirranda Cole provided friendly, excellent service throughout my maintenance service. The dealership is clean, customer friendly and efficient. throughout my maintenance service. The dealership is clean, customer friendly and efficient. More

by amr328 Verified Customer Verified Customer

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Fast and efficient they always exceed expectations they took care of a two recalls. It's always stress-free took care of a two recalls. It's always stress-free More

by MGREGORSKI81 Verified Customer Verified Customer

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