Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Cierra Burns
Refer Me
130 Reviews
Hey guys! I am a saleswoman here at our local Ford dealership. I’ve been here since June of 2021, I am 30 years old and have a couple of dogs and a couple of wonderful kids at home! I am very easy going, and really enjoy going through my sales process with my customers on a very at ease and comfortable basis. I have had great feedback from my customers based on my sales approach. You can also find me on Facebook under Cierra at Westown Ford where I like to show off some of our inventory in funny ways! Should you choose me to work with, I promise to do my very best to help you find the best vehicle for you and your family!
Read moreDealership Experience
3 yrs, 10 mos
Specialties & Trainings
Insurance
Computer applications
Ford product
Lincoln product
130 Reviews
Write a Review
130 Reviews of Cierra Burns
March 11, 2025
The whole team did a great job resolving a tire balance issue on our new Aviator. Thank You Westown issue on our new Aviator. Thank You Westown More
by Doug
Verified CustomerOther Employees Tagged: Jeremy Kaufmann, NIck Xamis, Pam Birdsell
March 11, 2025
Super service from both Cierra and repeat service from Vicki. Having bought a new car 2 years ago and now returning for a truck I’m not fond of the service department’s policy to not make appointments for Vicki. Having bought a new car 2 years ago and now returning for a truck I’m not fond of the service department’s policy to not make appointments for oil changes. If not for Cierra’s and Vicki’s assisting us with that it would have greatly influenced this purchase. Also when asking about the price of the truck a price was quoted as at sat on the lot. When it came to finalizing the sale there was a charge for some safety braking light they added. Looks to me like we were charged twice for the aftermarket add on. Once on the lot and again at closing. Other than these two things they made the sale pleasant. More
by croberts19
Other Employees Tagged: Vicki Loughary, Pam Birdsell
February 11, 2025
Cerra is the best for helping her customers. All was good with my car. But forgot to put one of my tire caps on. 😆 All was good with my car. But forgot to put one of my tire caps on. 😆 More
by lucas40
Other Employees Tagged: Jeremy Kaufmann
December 31, 2024
Cierra Burns made our experience pleasant and that is unusual in some dealerships. Good Job! unusual in some dealerships. Good Job! More
by juddcathy
Other Employees Tagged: Pam Birdsell
December 15, 2024
Exceptional service as always! ! They treat you like family. We will continue to purchase vehicles from Westown Ford! ! They treat you like family. We will continue to purchase vehicles from Westown Ford! More
by sxamis
Other Employees Tagged: Jim Birdsell, Wade Muller, Peter Kokinias, Corey Grinkey, Wes Cook, Vicki Loughary, NIck Xamis, Pam Birdsell, Jeff Dawdy
December 10, 2024
Was just there today for Cierra to help set up my new phone and review a few details with me. She did everything! Very knowledge, the best!! phone and review a few details with me. She did everything! Very knowledge, the best!! More
by sdheaden
Other Employees Tagged: Kevin MacKenzie, NIck Xamis
November 26, 2024
Westown Ford is an amazing . dealership. Went there for a tire rotation and oil change and couldn’t ask for a better experience. . dealership. Went there for a tire rotation and oil change and couldn’t ask for a better experience. . More
by ket2404
Other Employees Tagged: Corey Grinkey, Daniel Frye, Jeremy Kaufmann, Pam Birdsell
Dealership Inventory (168 Vehicles)
2025 Lincoln Corsair
new
Whisper Blue Metallic Clearcoat exterior
Automatic
Front-wheel Drive
