Cierra Burns
Cierra Burns at Westown Ford Lincoln
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Cierra Burns

Sales

Westown Ford Lincoln

1312 West Morton Avenue
Jacksonville, IL 62650

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5.0
117 Reviews

Hey guys! I am a saleswoman here at our local Ford dealership. I’ve been here since June of 2021, I am 30 years old and have a couple of dogs and a couple of wonderful kids at home! I am very easy going, and really enjoy going through my sales process with my customers on a very at ease and comfortable basis. I have had great feedback from my customers based on my sales approach. You can also find me on Facebook under Cierra at Westown Ford where I like to show off some of our inventory in funny ways! Should you choose me to work with, I promise to do my very best to help you find the best vehicle for you and your family!

Dealership Experience

3 yrs, 6 mos

Specialties & Trainings

Insurance

Computer applications

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5.0

117 Reviews

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117 Reviews of Cierra Burns

November 09, 2024

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Employee Rating

This dealership cares about your satisfaction and are very attentive in trying to please the customer! More

by tonia.stephenson1964
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Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Kaufmann, Pam Birdsell

October 29, 2024

Dealership Rating
Employee Rating

I really like Westown Ford the service department has been very good to me Jeremy and Daniel have helped me a lot in getting something fixed I feel I can trust them . I have bought 2 cars there recently More

by ptebow
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 29, 2024

Dealership Rating
Employee Rating

If I could give Cierra 1000 stars I would! She helped me out so much and got me the best deal! The process never felt overwhelming. She was so personable and sweet! More

by alyssabartels24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 29, 2024

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Employee Rating

They were very helpful. Ciara worked really hard to get me in the perfect car for me. More

by rileyjonathan245
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Birdsell

October 29, 2024

Dealership Rating
Employee Rating

Cierra Burns was amazing to work with at Westtown Ford - so knowledgeable, professional, and friendly. She made the whole experience painless and enjoyable. Cierra went the extra mile to program the car and More

by ppuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Kaufmann, Pam Birdsell , Also, my service guy was wonderful to work with as well! Michael I believe his name was. He referred me to Cierra!

October 24, 2024

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Employee Rating

Cierra was amazing! She not only cared about me needing a reliable vehicle she also took my family size into Consideration as well. This was the best car buying experien More

by smokecloudz88
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Stelling

October 22, 2024

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Employee Rating

Very stress free experience. I was out and driving in about an hour’s time More

by falte7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Kokinias, Wes Cook

October 16, 2024

Dealership Rating
Employee Rating

Ciera was very helpful, she knew all pertinent information about the cars that interested us. She has a great personality! More

by carole
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Purchase Time
Finance Experience
Recommend Dealer
Yes

October 03, 2024

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Employee Rating

Outstanding salesperson. Knowledgeable, professional, and friendly. Would recommend to other potential customers. Pleased with the experience. More

by rgm1776
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

September 29, 2024

Dealership Rating
Employee Rating

We have traded there for years and years and have always had great customer service Vicki was great More

by davidsonjudy1972
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
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