Chuck Whitley | Page 2

After I had a problem with my car that I bought there, and reported it, they asked me to come in and discuss it. I showed up for a meeting and was left to wait. After I left, they called and denied that a and reported it, they asked me to come in and discuss it. I showed up for a meeting and was left to wait. After I left, they called and denied that anything was their fault. They refuse to bear any responsibility. Not nice people. More

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I was looking for a 2021 xc60 with blue on outside and amber on the inside. Jon was able to get the exact car for me from another location for a really good price as well. The process was seamless and eve amber on the inside. Jon was able to get the exact car for me from another location for a really good price as well. The process was seamless and everyone had great service. So far I’m loving the car! More

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This dealer is beyond my expectations in safety, service, cleanliness and friendliness from its staff. It has a beautiful facility and a large inventory. I enjoyed going there to shop. cleanliness and friendliness from its staff. It has a beautiful facility and a large inventory. I enjoyed going there to shop. More

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The dealership is very manipulative and deceptive in their dealings. I have been waiting over 2 1/2 weeks to get a check for my vehicle they bought from me. Been told on numerous times that I would have their dealings. I have been waiting over 2 1/2 weeks to get a check for my vehicle they bought from me. Been told on numerous times that I would have it in a few days. Now telling me the person that has to sign the check is/wasout with Covid. Didn’t want to tell me the truth because they know I would’ve canceled the deal More

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Overall the experience was satisfactory. I had to hound them about fixing a couple blemishes on the vehicle. It still is not acceptable but at this point all I can do is voice my comments in this forum. them about fixing a couple blemishes on the vehicle. It still is not acceptable but at this point all I can do is voice my comments in this forum. More

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Excellent experience from test drive through delivery and first visit for service. Ashley is a pleasure to deal with. The deal itself was easy to make. Good price good trade in value. Also met the Service Ma first visit for service. Ashley is a pleasure to deal with. The deal itself was easy to make. Good price good trade in value. Also met the Service Manager Brandon and we discussed some items and found him to be easy to work with and very accommodating. Could not ask for a better place to do business. More

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My first Volvo.....Outstanding service from Ashley. His knowledge about each vehicle and the time he took to go through all the details was impressive. The follow up after the sale was also appreciated. Th knowledge about each vehicle and the time he took to go through all the details was impressive. The follow up after the sale was also appreciated. The dealerships price was competitive and the best of 19 other similar models. The trade in price we received for our car was the highest offered. Overall my wife and I had a great experience from start to finish. We love our 2020 Volvo XC90 T8 Inscription Hybrid! More

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Premium Service from Volvo Cars of Naples.After looking Premium Service from Volvo Cars of Naples. After looking around all over for weeks, I found the exact car I was looking for at Volvo Cars of Naples Premium Service from Volvo Cars of Naples. After looking around all over for weeks, I found the exact car I was looking for at Volvo Cars of Naples and even though I reached out from another state, Matt Trombetta was very professional and helpful in getting me details of the vehicle within minutes of me reaching out through cars.com. Mat, Chuck (Sales Manager) and Greg (Finance) then did the work necessary to get the purchase process completed as soon as possible, including overnighting the contract and sending a notary to my home to sign it and send back. Highly recommend the team at Volvo Cars of Naples for their service, dedication and great selection of vehicles (Yes, I’m referring to that blue F type). More

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Tyler Biffer and Chuck Whitley did an excellent job of working together to package the trade in of my existing car and leasing a 2020 Lexus XC60. The entire sales experience was pleasant and easy. Chuck working together to package the trade in of my existing car and leasing a 2020 Lexus XC60. The entire sales experience was pleasant and easy. Chuck took the time to listen and help me decide which of the two Volvo vehicles I was considering purchasing / leasing. He explained a financing option that I never considered which made my decision to lease the Volvo XC60 a "no brainer". Tyler ws committed to making certain I test drove both vehicles, explainging the pros and cons of each vehicle as it related to my personal driving needs and answering all of my questions. I will confidently recommend Volvo Cars of Naples to my friends and family. More

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Very Satisfied The salesperson (David Martinez) was knowledgable about the product, timely in responding to questions or concerns and very straightforward. He went o The salesperson (David Martinez) was knowledgable about the product, timely in responding to questions or concerns and very straightforward. He went out of his way to put together a deal that really worked for me. I would have no hesitation to buy another vehicle from Volvo Cars of Naples. More

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