Chuck White
Chuck White at Gilchrist Chevrolet Buick GMC Dealership Tacoma
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Chuck White

Service Consultant

Gilchrist Chevrolet Buick GMC Dealership Tacoma

6014 S Tacoma Way
Tacoma, WA 98409

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4.5
453 Reviews
4.5

453 Reviews

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453 Reviews of Chuck White

January 04, 2025

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Employee Rating

Bought new vehicle there brought in for oil change along with service topping fluids off antifreeze brake fluid both low had to ask for multi-point vehicle inspection sheet, poor service noted,for a respect More

by CORRINAMARKLEY
Service Price Transparency
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Recommend Dealer
No

January 03, 2025

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Employee Rating

Service department is amazing! They are kind, helpful and always find ways to make our lives easier! Thank you service department More

by Alicia
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Recommend Dealer
Yes

January 03, 2025

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Employees at the counters were courteous and helpful. I was checked in quickly when I arrived for my service appointment. The work preformed on my truck was accomplished in a reasonable amount of time. More

by charlie_west
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Recommend Dealer
Yes

December 29, 2024

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Service was great but couldn't find problems with check engine light or front end wobble. My company fleet vehicle was in the shop for 7 days and the service techs couldn't reproduce the check engine light More

by DJJC
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Recommend Dealer
Yes

December 25, 2024

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I was immediately taken care of as soon as I pulled up. Service was great! More

by HARGRAVT14
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Recommend Dealer
Yes

Other Employees Tagged: Thomas Tate

Dec 26, 2024

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

We're so glad to hear you had a seamless experience! Taking care of our customers promptly is what we strive for. Thank you for the kind words, and we look forward to assisting you again in the future!

December 22, 2024

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Employee Rating

Mason started off great but after we spoke. I never heard from him again two weeks later I found out he had a baby however, no one from the dealership contacted me and gave me updates or told m More

by Alvin Johnson
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Mason Quinn

Dec 26, 2024

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to share your feedback. We sincerely apologize for the challenges you faced during your service experience, including the lack of communication and the inconvenience it caused. Your concerns are valid, and we recognize how frustrating it must have been to deal with these repeated issues while also incurring rental car expenses. We strive to provide clear communication and seamless transitions in cases like this, and it’s clear we fell short. We appreciate you bringing this to our attention so we can address these gaps and improve moving forward. Please know your experience matters to us, and we’d like the opportunity to make things right. Feel free to reach out to us directly at 253.284.4471 so we can discuss this further. Thank you for giving us the chance to improve.

December 22, 2024

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Employee Rating

Provided thorough information before and after the service. Solved my annoying issue (warning chime every few seconds). More

by ANDYSUVER
Service Price Transparency
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Recommend Dealer
Yes
Dec 26, 2024

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

We’re glad to hear that your issue was resolved and that the service team kept you well-informed throughout the process! Those warning chimes can certainly be frustrating, so we’re happy we could help put an end to it. Thank you for your feedback, and we’re here whenever you need us!

December 19, 2024

Dealership Rating
Employee Rating

Chuck is very helpful and professional helping me multiple service appointments for required work. Car ready when promised More

by Kirby
Service Price Transparency
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Recommend Dealer
Yes
Dec 19, 2024

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thanks for sharing your experience! We’re so glad Chuck could assist you with your service appointments and get your car ready on time. We appreciate your kind words and look forward to helping you again in the future!

December 16, 2024

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Employee Rating

Fast and efficient! Convenient location. Everyone was kind while we waited. We will come back. More

by Whtl300
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Recommend Dealer
Yes

December 15, 2024

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Employee Rating

Service advisors are rude. I only take the truck there for the free oil changes since I purchased the truck there. When actual Maintenance is due I’ll be taking it to another More

by JKILCZEWSKI22
Service Price Transparency
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Recommend Dealer
No
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