Chuck White

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for sharing your experience with us. We understand how frustrating it can be to deal with repeated visits and changes regarding warranty coverage. Diagnosing vehicle issues can sometimes reveal unexpected problems, and unfortunately, warranty eligibility can shift based on the specific repairs needed. We truly want to help make things right and appreciate your patience. Please don’t hesitate to call us directly at 253.284.4471 to share your insight and experience—we’re here to support you and improve your experience.

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for the kind words! We’re glad our team could catch the cabin filter issue during the inspection and keep your vehicle in top shape. We appreciate your trust and look forward to helping you again!

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your honest feedback. We’re glad to hear two of your concerns were addressed to your satisfaction but regret that one issue wasn’t fully resolved. We value your trust and are committed to improving. Please don’t hesitate to reach out if there’s anything we can do to assist further. We hope to make your next visit a 5-star experience!

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for sharing your experience! We’re glad to hear our service department delivered fast, friendly, and fairly priced service. We appreciate your trust and look forward to helping you again in the future!

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you, Chris! We’re so glad to hear you appreciated our service and clear communication. It’s always our goal to deliver excellent work and keep you informed every step of the way. We look forward to helping you with any future needs!

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your kind review! We’re thrilled to hear you appreciated the timely service, helpful suggestions, and care our team provided. Keeping your car clean and ensuring an easy checkout are always top priorities. We look forward to assisting you again!

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your feedback! We’re glad to hear you found our business professional and appreciate the convenience of our alternate waiting rooms. We apologize for the vending machines being empty and will work to ensure that’s addressed. Thanks again for your valuable input, and we look forward to your next visit!

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your kind words! We’re so happy to hear that you’re enjoying your dream car, the Buick, and that the offer of zero interest and lifetime free oil changes made your experience even better. We truly appreciate your trust in us and are thrilled to have been part of making your dream car a reality!

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Hi Roberto, thank you so much for your kind words! We're thrilled to hear that our service center met your expectations and got your car ready promptly. Your satisfaction is important to us, and we look forward to assisting you again in the future!

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for highlighting our online appointment system! We’re glad to hear that the process was quick and seamless for you. Making things easier for our customers is a priority, and we’re pleased it worked well for you. We appreciate your feedback and look forward to assisting you again!