Chuck Strauss

Deeray was extremely knowledgeable and courteous. He really helped us get acquainted with the new car. He really helped us get acquainted with the new car. More

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Outstanding customer care! Every person was helpful and friendly. Highly recommend this dealership. Thank you to the entire team Every person was helpful and friendly. Highly recommend this dealership. Thank you to the entire team More

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I had a pretty thorough month of car shopping and this dealership was hands down the best I interacted with. Everything was up front, no pressure. Worked with Chuck, Avery, and Deeray and they were all k dealership was hands down the best I interacted with. Everything was up front, no pressure. Worked with Chuck, Avery, and Deeray and they were all knowledgeable, friendly, and professional. More

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Overall, I had a positive experience with this dealership. I gave it three stars because unfortunately the used vehicle we purchased had been hosed down by their detailing department in toxic clea dealership. I gave it three stars because unfortunately the used vehicle we purchased had been hosed down by their detailing department in toxic cleaners and air fresheners. The smell was so bad that I couldn’t even sit in the car without coughing or my throat closing up. It took two days of airing out the car, baking soda, oxiclean and vinegar to clean the chemical cleaners out the car. I like things to smell nice but this was overkill. I felt they do not keep the public in mind and how applying that many chemicals is not going to be good for everyone. Also it took 3 hours to buy the car, not one.. I was almost late to my appointment and had to leave my husband behind at the dealership. But like I said overall it was a good experience. More

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Everyone that I interacted with at Schomp Mazda was great! I was dreading the process of buying a car due to previous experiences, but this was different. A low stress, no pressure purchase! great! I was dreading the process of buying a car due to previous experiences, but this was different. A low stress, no pressure purchase! More

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Nothing about this was one person, one hour, or one price. I had an appointment and my sales person was working with someone else when I got there so he was in and out with both of us and I had a diffe price. I had an appointment and my sales person was working with someone else when I got there so he was in and out with both of us and I had a different person go with me for the test drive. It felt disorganized. I went into the appointment planning to buy the car, so there was no negotiating necessary, and I told them I only had about two hours, they assured me it wouldn’t take longer than that. I brought my son with me and I had to have someone come pick him up because we were still there over 3 hours later and our salesperson told us it would be another 45 minutes to an hour to sign paperwork. I was initially quoted an estimated payment based on my assumed credit score, and then when they ran my credit my salesperson said the payment was actually going to be cheaper than the quoted price, that was great news! A few minutes later there had coincidentally been “an error in the taxes” which I wish I would have pushed to question a little further, because the payment went back up to the initially quoted price. Given that I was in a hurry because it had already been over 3 hours, I didn’t question it and I wish I would have. I bought a previous car from Schomp BMW and had a very different experience. I would not buy from Schomp Mazda again. More

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Chuck did a phenomenal job answering all our questions, level-setting with us, and giving us the best deal possible. We had been to multiple different brand dealerships and truly appreciated the "one hour, level-setting with us, and giving us the best deal possible. We had been to multiple different brand dealerships and truly appreciated the "one hour, one person, one price" Schomp model that Chuck informed us of. Chuck was transparent, friendly, and honest and gave us excellent service. He even stayed 3 hours past closing (until 10 pm!) to make sure we could drive away with our car that same day. More

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Very helpful in understanding my new car and all the ins and outs, and able to answer all my questions! and outs, and able to answer all my questions! More

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Excellent Customer Service, very straight forward and willing to assist and made me feel they were looking in my best interest willing to assist and made me feel they were looking in my best interest More

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First and foremost, you can't go wrong at a Schomp dealership. They really do take care of the customer. I feel like I am treated like family! Schomp Mazda did not disappoint. Kristen and Chuck we dealership. They really do take care of the customer. I feel like I am treated like family! Schomp Mazda did not disappoint. Kristen and Chuck were very knowledgeable and followed through on everything they promised. Deeray walked me through all of the technology on my new Mazda, which this is my first Mazda, so his work was cut out for him. My CX-30 is everything I hoped for. Thank you! More

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