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Chuck Shirley
Chuck Shirley at Nucar Chevrolet of New Castle

Chuck Shirley

Medium Duty & Commercial Associate

Nucar Chevrolet of New Castle

174 N Dupont Hwy
New Castle, DE 19720

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4 Reviews
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4 Reviews

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4 Reviews of Chuck Shirley

April 21, 2025

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Employee Rating

Was told my vehicle had passed inspection but 2 hrs after driving home the check engine light came on. Comes to find out that it needed a new catalytic converter and that was almost a 2 week wait on repairs. More

by abaynard215
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Recommend Dealer
No
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Apr 22, 2025

Nucar Chevrolet of New Castle responded

We’re sorry to hear about your recent experience and completely understand your frustration. Our Fixed Operations Director looked into this right away. He reached out to you yesterday and left a voicemail asking for a call back so we can speak directly and address your concerns. After reviewing the inspection process for the vehicle you purchased, we confirmed that during our used car inspection, the computer diagnostics did not indicate any issues with the catalytic converter. If it had, we absolutely would have taken care of it prior to the sale. We’re eager to speak with you directly and work toward a resolution. Please feel free to return our call at your earliest convenience. Thank you,

April 10, 2025

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I liked that I could schedule an appointment for an oil change. I also liked that I could use the wifi to work while I waited. More

by jakrywko
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Recommend Dealer
Yes
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Apr 10, 2025

Nucar Chevrolet of New Castle responded

Thank you for the review! We're glad you enjoyed the convenience of scheduling and using the Wi-Fi while you waited. Hope to see you again soon!

April 01, 2025

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Everyone there were very nice and helpful. i felt I waited long for just a oil change More

by Kraussnewcastle
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Recommend Dealer
Yes
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Apr 02, 2025

Nucar Chevrolet of New Castle responded

Thanks for the 5-star review! We're glad you found the team nice and helpful. We appreciate your patience and will work on making wait times shorter in the future!

February 21, 2025

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We have bought a number of trucks over the years. 2001 was the first one. Chuck is always accommodating and straight up. No nonsense dealing. More

by JEFFREYGROUSER
Recommend Dealer
Yes

Other Employees Tagged: Karen Spangler

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Feb 24, 2025

Nucar Chevrolet of New Castle responded

Thank you for your continued trust over the years! We're glad to hear that Chuck has consistently provided you with straightforward and accommodating service. We truly appreciate your loyalty and look forward to serving you again!

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