26 Reviews
Write a Review26 Reviews of Chuck Shelton
November 01, 2021
The people at Two Rivers Ford have been great with my 2015 F150 lariat since the day I bought. I have just ordered a new truck and they will be the only ones to work on it. 2015 F150 lariat since the day I bought. I have just ordered a new truck and they will be the only ones to work on it. More
May 30, 2021
was greeted early and taken in as soon as i got into service. truck was ready as promised and brakes were done. on drive back home everything with brake performance was awesome. calipers were all cleane service. truck was ready as promised and brakes were done. on drive back home everything with brake performance was awesome. calipers were all cleaned and spotless. not my first work done here, but i have always had good results with their work. Sincerely, Glenn Legnon. More
March 28, 2021
In all my life, I have never looking forward to taking a car in for service but that changed when we moved to TN and we about 1 mile from Two Rivers. These are the most dedicated and honest people you have car in for service but that changed when we moved to TN and we about 1 mile from Two Rivers. These are the most dedicated and honest people you have met. Chris Taylor (Service Manager), to Chuck Shelton (Service Advisor) to the Office staff and mechanics. They are amazing! More
Other Employees Tagged: The office staff who handles billing, loaners, etc.
January 10, 2021
I had an outstanding experience with Doc and the service department. I’m from out of state and they could not have been more accommodating. I would recommend the dealership without hesitation. department. I’m from out of state and they could not have been more accommodating. I would recommend the dealership without hesitation. More
Other Employees Tagged: Doc Sullivan
August 19, 2020
Kept my truck for two days and did not even get it brought in to the shop area to be looked at let alone be repaired. Received no communication about what was going on and was given laughable excuses brought in to the shop area to be looked at let alone be repaired. Received no communication about what was going on and was given laughable excuses for why they never bothered looking at it. Never have good service from the representatives, however no complaints about past work done by the mechanics. More
August 18, 2020
The entire process of buying a vehicle could not have been any better. Sales, Finance and Service all did a great job addressing our questions and meeting our needs. been any better. Sales, Finance and Service all did a great job addressing our questions and meeting our needs. More
Other Employees Tagged: Kenny Fitzpatrick , Lonnie Fox, Brian Myers
August 01, 2020
Great Service We have been dealing with Two Rivers Ford for over 30 years and just when you think they can't get any better, they do. Chuck met when I drove up, wro We have been dealing with Two Rivers Ford for over 30 years and just when you think they can't get any better, they do. Chuck met when I drove up, wrote up the service ticket and had our truck back to me in less than 2 hours. . I'm talking replacing a major hose on a F250 Diesel. Two Rivers Ford is the Best dealer in the Nashville area, Period. More
Other Employees Tagged: Joel Hawley, Doug Reed
July 25, 2020
Another STUPENDOUS Service Job As always, Chuck and the Service Team at Two Rivers Ford is right there for their customers. Nothing worse than one of the dashboard lights coming on As always, Chuck and the Service Team at Two Rivers Ford is right there for their customers. Nothing worse than one of the dashboard lights coming on but the manual indicates a problem with a feature your car doesn't have. Neverthless, Two Rivers once again identified the problem, replaced the part and had the car back to us so quickly. Thank you for all you do to help your customers. More
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