1,446 Reviews
Write a Review1446 Reviews of Chuck Schnitker
November 10, 2024
A lovely showroom with plenty of seating, and delicious snacks. Everyone is just so nice and friendly. It's so nice to have a wonderful place to sit while I'm waiting for my cars oil change. I still c snacks. Everyone is just so nice and friendly. It's so nice to have a wonderful place to sit while I'm waiting for my cars oil change. I still can't believe I get free oil changes for my car. Punching a car from Lokey definitely has it's perks! More
Other Employees Tagged: STEVE ALATORRE, CHRISTIAN WEST
November 04, 2024
The service and attention make me feel happy. The greeting, the smile and the good attitude of the staff, I like it. The greeting, the smile and the good attitude of the staff, I like it. More
Other Employees Tagged: Tim McCoy, Anthony Nicholas, Kevin Massey, John Albono
November 02, 2024
always do a great job! Been with Lokey 19 years and after Helene totaled our Nissan platinum, we got beautiful rogue SV. That makes our FOURTH purchase with you. Very sa Been with Lokey 19 years and after Helene totaled our Nissan platinum, we got beautiful rogue SV. That makes our FOURTH purchase with you. Very satisfied and would recommend Lokey to everyone! More
Other Employees Tagged: Anthony Nicholas
October 27, 2024
Chuck is a great service advisor and has been more helpful than the other service advisor and the service manager. He cares about his customers as the others don’t care and don’t wanna help helpful than the other service advisor and the service manager. He cares about his customers as the others don’t care and don’t wanna help More
Other Employees Tagged: Anthony Nicholas, CHRISTIAN WEST
October 24, 2024
Fraud alert: This dealership caused $4,500 to the body of our vehicle during an oil change and refuses to take accountability. In January we purchased a BMW from Lokey Nissan with the promise of “free oi our vehicle during an oil change and refuses to take accountability. In January we purchased a BMW from Lokey Nissan with the promise of “free oil changes for life.” I recently brought the vehicle in for its first oil change. After waiting in the lobby for 2 hours, they strangely parked my car passenger side against the garage afterwards. I went for a coffee, where I could see my vehicle from the cafe where I was working remotely. When I went back to my vehicle I noticed that someone at Lokey Nissan had negligently smashed the passenger side up and didn’t bother to notify me. How they caused so much damage is beyond me. This dealership has denied all accountability and they’re an absolute fraudulent and frankly criminal joke. They even had the audacity to send me this blatantly photo shopped photo of the vehicle to say that I caused the damage after I left the lot. They edited the BMW logo out of the photo! One of their goons sent it from a yahoo email, comically saying it was a snapshot of their CCTV footage. Someone at Lokey Nissan caused over $4,000 in body damage to our vehicle. We filed a claim through our insurance and paid our $500 deductible. So much for the “free oil changes for life.” Obviously we’ll never return to Lokey Nissan for anything. They owe us $500 in damage, which could have been so much worse if our deductible was higher. And get this, Lokey Nissan didn’t even change the oil - as the change oil light is still coming on afterwards! Also, pay no attention to the customer service email they give in reply to negative Google reviews. The email doesn’t even exist. I should have filed a police report that day, and fortunately I still can and have been advised to do so. Don’t make the same mistake dealing with Lokey. More
Other Employees Tagged: Tim McCoy, Anthony Nicholas, Kevin Massey, John Albono
October 20, 2024
Quick service and friendly employees . They got the parts in in a hurry and got me out as soon as possible They got the parts in in a hurry and got me out as soon as possible More
Other Employees Tagged: STEVE ALATORRE, JULIANNA MARTINEZ
October 19, 2024
Kind service man- Lee is the best! They were trustworthy, and kind. Thank you Lokey Nissan! They were trustworthy, and kind. Thank you Lokey Nissan! More
Other Employees Tagged: Angelo Kastani , Lee
October 18, 2024
Lokey has always provided me with the best service when I bring my car in for maintenance. bring my car in for maintenance. More
Other Employees Tagged: Tim McCoy, Anthony Nicholas, Kevin Massey, John Albono
October 18, 2024
It was not just the dealership and the service department, it was the service rep, Janelle. I don't remember her last name, but it should be in the records. I needed new tires and there was a wa department, it was the service rep, Janelle. I don't remember her last name, but it should be in the records. I needed new tires and there was a wait, but she kept me updated through the entire process, even bringing me lunch. More
Other Employees Tagged: Tim McCoy, Anthony Nicholas, Kevin Massey, John Albono , Janelle