Chuck Musero

Avoid this place at all costs. Ryan Sauers, their internet sales manager, will lure you in with a bogus email about an “overstock event” where they will apply “holiday rebates” and Ryan Sauers, their internet sales manager, will lure you in with a bogus email about an “overstock event” where they will apply “holiday rebates” and only require $1000 on a new Rogue SV lease for $349/month for 36 months, confirm the stock number with you of the exact vehicle you are interested in, then when you show up to the dealership Ryan is nowhere to be found, and they assign a random salesman to you that has no idea who you are or why you’re there. Then, as if that isn’t bad enough, when you sit down to work the numbers as advertised, their little pitbull sales manager, Chuck Musero, comes over to the table out of nowhere with tremendous attitude, literally frothing at the mouth, telling me the email I was sent by Ryan was “vague” and didn’t say anything about the pricing about the specific vehicle we were interested in. Which was clearly a lie, as I pulled up the email to show him exactly what was discussed. Realizing I was correct and simply trying to get the deal I drove 1.5 hours to get, he then became increasingly rude and asked me “what do I want” and that “you’re either going to buy a car or not, and I don’t think we’re gonna make a deal here.” Oh and by the way, this was after he offered a trade in value for our vehicle that was $1K below the low end of the KBB range, wanting to keep the $6K of equity we have in the vehicle and STILL not honor the pricing that was discussed with his internet sales guy via email. Easily the most unprofessional experience I’ve ever had at a car dealership. Chuck Musero is a disgrace to the industry and should be fired immediately if Nissan Motors takes customer service and their reputation seriously. More

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Just like every other car buyer today, I must tolerate this seller's market. Some dealers take advantage. Woodbury Nissan offers fairness and honesty. I spent months attempting to pay the correct price this seller's market. Some dealers take advantage. Woodbury Nissan offers fairness and honesty. I spent months attempting to pay the correct price for one of several, relatively expensive vehicles, from many dealerships. Chuck and Jeff at Woodbury Nissan were the ONLY experts to make the fair deal. I'm still surprised at how pleasant, professional, and efficient my car-buying experience was at Woodbury. Chuck, Jeff, and Ryan even made it a point to mention first-rate ownership support in truly being honest, rather than maximum profit tactics. Please visit these good and decent folks; and rest assured your deal here will be the right one. Chuck and Jeff just sold Woodbury Nissan to my family for decades. More

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Woodbury Nissan in less than 24 hours scheduled and fixed our 2018 Sentra good customer service needs to be recognized great job woodbury nissan fixed our 2018 Sentra good customer service needs to be recognized great job woodbury nissan More

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I bought a 2017 Nissan Sentra back in 2019 and had a great experience. Went back this week just to see what I could be offered because we needed a bigger car for my growing family. I worked with Tony B. great experience. Went back this week just to see what I could be offered because we needed a bigger car for my growing family. I worked with Tony B. who is so adorable and I loved working with him! Between him & Chuck I was able to walk away with a Nissan Pathfinder. Woodbury Nissan has gained a loyal customer here! More

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I bought my daughter anew altima last year I went back to the dealership to buy her a new Rogue I talked to Chuck who sold me her last car I told them I wanted her to test drive one she liked it they ga to the dealership to buy her a new Rogue I talked to Chuck who sold me her last car I told them I wanted her to test drive one she liked it they gave me the price I told them she was unsure so Chuck said if I didn't take it that night I would have to want until he was back in from his day off dont know why I had to wait Tom was there next day so I called them up an Chuck wasn't in yet but Tom sales manager I talked to an I said can she take it for a nother text drive to make sure liked it .Tom was rude an said no because she is 17 an I told him that she's insured I ask him wants that have to do with it you guys let her the day before drive the car now I bought two cars off of them an my mom bought two altimas when I got there I told Chuck to forget it I'm not buying it no more due to Tom conformation we had Woodbury Nissan they are a repeat customer I was an never go back to buy another car again will not recommend them neither so I went to another dealship an bought her the more expensive Rogue there loss not mine I buy cars every one to two years More

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I appreciate Chris Quinn and WoodBury Nissan Family. The process was smooth and convenient!! They were professional and courteous. Woodbury Nissan thank you so much process was smooth and convenient!! They were professional and courteous. Woodbury Nissan thank you so much More

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Came in for service left with a new armada Great Staff, great deal, easy to work with, 2nd purchase . made a deal in minutes and drove home in 30 minutes. Sales guy Vince Fabrizio was a pleasur Great Staff, great deal, easy to work with, 2nd purchase . made a deal in minutes and drove home in 30 minutes. Sales guy Vince Fabrizio was a pleasure to work with as was Chuck M the manager , even the owner thanked me for my business. That's great business. More

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Great sales experience Bob was a great help in finding a newer vehicle. His professionalism and personable attitude were beyond expectation. He went to work for my best inte Bob was a great help in finding a newer vehicle. His professionalism and personable attitude were beyond expectation. He went to work for my best interest from start to finish. Bob and his team I thank you for this experience. More

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This is how you should be treated at a dealership We are so excited about our new Rogue, Chuck Musero and Bobby Clark went above and beyond to make sure we were happy with everything. We couldn't hav We are so excited about our new Rogue, Chuck Musero and Bobby Clark went above and beyond to make sure we were happy with everything. We couldn't have asked for better service, they were both so attentive to our every need, want and concern. We actually left with a car with more features than we were looking for at an incredible price. We're still smiling ear to ear and that's not something many people do leaving a dealership, but we did at Woodbury Nissan. Thank You again Chuck Musero and Bobby Clark. I also have to give a big shout out to Sam Deangelo in service, he listens to your concerns and actually cares about resolving ANY issue you may have. Kudos to these three men who have made the car buying process and even service actually pleasurable. More

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Great new car I came in on a Friday night needing a vehicle, as my 2005 Grand Caravan had reached its end, and thanks to Eric and Chuck, I left that night with a ne I came in on a Friday night needing a vehicle, as my 2005 Grand Caravan had reached its end, and thanks to Eric and Chuck, I left that night with a new 2017 Sentra. They were awesome! More

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