4 Reviews
Write a Review4 Reviews of Chuck Konzen
September 18, 2024
Service was great. I had a tire emergency and they fixed it right up and had me out in no time. The office staff was wonderful as well I had a tire emergency and they fixed it right up and had me out in no time. The office staff was wonderful as well More
Other Employees Tagged: PJ Geboy, Nicole Darling, Lucas England
August 28, 2024
Rude customer service from the service department. The appointments do not match the actual availability for service and no one calls to tell you they need to reschedule. Poor communication on status The appointments do not match the actual availability for service and no one calls to tell you they need to reschedule. Poor communication on status of vehicle while being serviced. More
Other Employees Tagged: Nicole Darling
August 21, 2024
Nicole this well with this follow up maintenance. Charles ( Chuck) did not Provide courtesy call even after I left a voice mail for him to update me on the service visit on 8/5/24 that parts needed t Charles ( Chuck) did not Provide courtesy call even after I left a voice mail for him to update me on the service visit on 8/5/24 that parts needed to get ordered an that my vehicle was going to be kept overnight to 8/6/24. This is my only vehicle and this was a huge inconvenience. I will try to establish services with another agency. I use to feel confident that my car would get the best care/ customer service being that I purchased my vehicle from this dealership. More
Other Employees Tagged: PJ Geboy, Nicole Darling , Chuck requires customer service etiquette
May 29, 2024
Service was awesome I will be back there to keep getting service done along with my family service done along with my family More
Other Employees Tagged: Brian Crandall, Brad Sterling, Nicole Darling , Michelle Kisiel, Megan Shulta, Dave shepherd