Chuck Kallis

Would Not Recommend: Poor Overall Experience at Nucar Hyundai of Norwood, MA My experience with this dealership was very disappointing. During the purchase, they tried to include a very expensive servic Hyundai of Norwood, MA My experience with this dealership was very disappointing. During the purchase, they tried to include a very expensive service—described as an equipment charge—without clearly explaining or discussing it in advance. Despite being told multiple times that reimbursement for an auto inspection I paid for would be issued, more than 5 months have passed with no resolution. I followed up repeatedly via phone and email with both Chuck and Justin and was consistently told the reimbursement was approved and being handled, yet no action was ever taken. Do not accept their auto inspection fee, they’ll be 10-15 people in front of you waiting for their inspection. Their lack of follow-through is concerning and raises questions about how many other customers have been similarly affected. I was promised a specific pickup time, yet the car was still not ready upon my arrival. To make matters worse, I was sent home with the vehicle without any of the purchase paperwork, and never actually received all of the paperwork, leaving the process feeling chaotic and totally unprofessional. Overall, my experience was disorganized and misleading. I would hope the dealership improves its communication and honors the commitments it makes to customers. I no longer trust them and cannot recommend their services. More

Report | Print

These guys made getting a deal done pretty easy. They offered a really good deal on my Tucson SEL lease and were fair and reasonable through the negotiation process. They offered a really good deal on my Tucson SEL lease and were fair and reasonable through the negotiation process. More

Report | Print

We had a great experience working with Chuck to purchase our Santa Fe. He worked with us to get the exact car that we wanted at a great price. Everyone at this dealership was very professional. Not once did our Santa Fe. He worked with us to get the exact car that we wanted at a great price. Everyone at this dealership was very professional. Not once did we ever feel pressured and the entire process was seamless. More

Report | Print

Cannot Recommend Nucar Hyundai of Norwood, MA. Very disappointed with my experience at this dealership. During the purchase process, they attempted to add a clear-coat paint service ($900+ call Very disappointed with my experience at this dealership. During the purchase process, they attempted to add a clear-coat paint service ($900+ calling it some kind of equipment charge) to the price of the vehicle without clearly discussing it beforehand. I was promised my car would be ready for pickup at a specific time, yet it still wasn’t ready when I arrived. I was also sent home with the car but without any of the purchase paperwork, which was frustrating and made the whole transaction feel completely unorganized. In addition, I was told multiple times that I would be reimbursed for an auto inspection I paid for but did not receive from Nucar. I was always pleasant when speaking with them, yet it has now been over three months, and despite repeated follow-ups (calls and emails) with the sales person (Chuck) and manager (Justin), I still have not received the reimbursement. Each time I called, I was told it was approved and being taken care of and that if there was any issues they would contact me, but nothing has ever happened. My question is, how many more people have they failed to reimburse. Overall, my experience felt disorganized and misleading. I would hope that the dealership improves its communications and follows through on the commitments they make to customers. With that said, they have no credibility with me, I cannot in good faith recommend this dealership. More

Report | Print

I usually don't write reviews that often but I need to say this dealership is amazing. They are very friendly, knowledgeable, and best of all, the listen to what you have to say and they work around you say this dealership is amazing. They are very friendly, knowledgeable, and best of all, the listen to what you have to say and they work around your needs. Wassim will go out of his way to make sure you are well taken care, I have known him for so many years and he never stops to amaze me on how well I get treated as a customer. Chuck is a very nice salesman, not pushy at all and he knows his cars. He keeps you posted by texts or phone calls to make sure you know where they are while waiting for the delivery of the car. It was also a pleasure to work with Steve in the Finance Dept. to close the deal. I will recommend Boch Hyundai 100% More

Report | Print

They were kind and keep the time that promised to make the new car ready for me. the new car ready for me. More

Report | Print

This was my first positive experience buying a car in my life! No stress or anxiety! Everyone was friendly and attentive and super nice…. I especially want to thank Chuck, Pedro and J.J.!!!!! You all made life! No stress or anxiety! Everyone was friendly and attentive and super nice…. I especially want to thank Chuck, Pedro and J.J.!!!!! You all made me feel at ease and sure of my decisions! You each have a friendly and upbeat attitude that creates a welcoming environment! Thank you Boch Hyundai for a great team who helped me buy an amazing Santa Fe!!!! Woo hoo! More

Report | Print

"CAR SALESMAN CHUCK IS AMAZING"Recently purchased a "CAR SALESMAN CHUCK IS AMAZING" Recently purchased a 2021 Hyundai SEL (RED) Chuck was kind, patient and all around fantastic, there was no press "CAR SALESMAN CHUCK IS AMAZING" Recently purchased a 2021 Hyundai SEL (RED) Chuck was kind, patient and all around fantastic, there was no pressure what so ever. I would recommend him to anyone, Also the finance part was simple and it did not take long at all...Alfonzo was equally knowledgeable and again no pressure You should go to BOCH HYUNDAI,, they have great deals but you wont go wrong if you ask for CHUCK,,, absolutely fantastic . More

Report | Print

This was a very stress-free and easy buying experience. They did have a couple of minor misses during the sales and delivery process, but once the Boch Hyundai team was made aware, they acted quickly to re They did have a couple of minor misses during the sales and delivery process, but once the Boch Hyundai team was made aware, they acted quickly to resolve all concerns above and beyond my expectations. Their pricing is fair and competitive. Their sales team is knowledgeable about the vehicles. Their managers care about the customer. More

Report | Print

Poor Experience (1) Manager did not return phone calls or emails. (2) Sales Associate broke down possible discount numbers [which I qualified for all of them], but (1) Manager did not return phone calls or emails. (2) Sales Associate broke down possible discount numbers [which I qualified for all of them], but after informing that I qualified for all of them the conversation was different and sales associate contradicted himself by saying otherwise. (3) After I informed that I wasn't financing through them and was paying cash, they decided to no longer negotiate and gave me a spreadsheet with cash price that was higher than MSRP. More

Report | Print