Chuck Johnson

Excellent service. Jamie was a knowledgeable listener and an amazing professional who helped us all through the process of selecting a vehicle to finalize the deal. Jamie was a knowledgeable listener and an amazing professional who helped us all through the process of selecting a vehicle to finalize the deal. More

by diazsh62 Verified Customer Verified Customer

Report | Print

Perhaps the least professional and combative buying experience ever. Kaleb's lack of professionalism and almost juvenile reaction to my concerns almost led me to end the negotiation. But, I wanted the experience ever. Kaleb's lack of professionalism and almost juvenile reaction to my concerns almost led me to end the negotiation. But, I wanted the vehicle and got stuck with a horrible salesperson. During the process, no supervisor intervened. It's been a couple of weeks and the typical follow-up call to insure customer satisfaction never came. Hopefully, Lexus of Sarasota will never have another vehicle that I desire because I'd likely have to pass. More

by englewoodsc Verified Customer Verified Customer

Report | Print

Kenny Clark did a great job explaining the warranty. No pressure was very very impressed. No pressure was very very impressed. More

Report | Print

Darryl is awesome keep us up to date until our car was delivered it was a very easy transaction. delivered it was a very easy transaction. More

by RIETTAMAC Verified Customer Verified Customer

Report | Print

It was a good experience shopping for a vehicle there. Ana was great to work with. Ana was great to work with. More

by bnelson580 Verified Customer Verified Customer

Report | Print

BUSY Lexus dealership! Never seen more activity at any dealership and I have owned many Lexus cars. Staff was super professional and friendly. I bought used Acura from the Never seen more activity at any dealership and I have owned many Lexus cars. Staff was super professional and friendly. I bought used Acura from them. It was exactly the car I wanted for a really good price. So far so good. More

by Arbrnrngr Verified Customer Verified Customer

Report | Print

Overall satisfied with sales. I was disappointed by an upcharge of 1400 dollars for a protection service that hadn't been discussed nor had been approved by me. Training on the ve I was disappointed by an upcharge of 1400 dollars for a protection service that hadn't been discussed nor had been approved by me. Training on the vehicle's controls were very good but not excellent. Service was quick. I notified the salesman which new vehicle I wanted about an hour before I arrived. The vehicle was ready to be driven off the lot about an 90 minutes after arriving. More

by bazinetre Verified Customer Verified Customer

Report | Print

We highly recommend Lexus of Sarasota. Their management team went above and beyond for us We feel very fortunate to have worked with Scott and the rest of the management team. Their management team went above and beyond for us We feel very fortunate to have worked with Scott and the rest of the management team. More

by ruthieknowles727 Verified Customer Verified Customer

Report | Print

It was a great experience. Jeff Gray took great care of me!! Gx550 was just as ordered. Jeff Gray took great care of me!! Gx550 was just as ordered. More

by rod.mcgeorge Verified Customer Verified Customer

Report | Print

The new owners are nothing like Wilde Lexus. They charged me $1500 worth of products that I didn't ask for, and these 2 product warranties don't even apply to my used 2017 RX350 with 102,000 mi They charged me $1500 worth of products that I didn't ask for, and these 2 product warranties don't even apply to my used 2017 RX350 with 102,000 miles. One product stated it had to be a new car (mine isn't), and the other stated it only applied to cars with less than 100,000 miles (not mine either). They are cheaters and won't reply to my multiple emails asking them to rectify the situation. And of course, forget about getting time to read the contracts they rush you to sign. DON'T buy or get service at the Lexus of Sarasota dealership. You'll be kicking yourself if you do. More

by dawn.perusse Verified Customer Verified Customer

Report | Print