

Hi I am Chuck Griffith a Service Advisor at Germain BMW. I started here at Germain BMW in August of 2013 as a porter and then moved up to be a Service Advisor in January of 2014. This is my first time in the car industry. My family and I moved here for the Northwest Suburbs of Chicago in June of 2013 where I was in customer service for 13 years. When I am not at work I am with my family going to the beach or the pool.
Read moreDealership Experience
11 yrs, 11 mos
Languages Spoken
English
282 Reviews
Write a Review282 Reviews of Chuck Griffith
June 05, 2025
I go to this dealership only because of Chuch Griffith in the service dept. Chuck makes everything perfect and he is a very pleasant person! This dealership is very lucky to have him working there . the service dept. Chuck makes everything perfect and he is a very pleasant person! This dealership is very lucky to have him working there . More
June 03, 2025
Chuck Griffith provides above outstanding service. He has resolved a number of emergency issues for us. Always gives us good advice in decisions. Chuck handles both our M8 and M5. Ray and Melody Ra He has resolved a number of emergency issues for us. Always gives us good advice in decisions. Chuck handles both our M8 and M5. Ray and Melody Ranelli More
April 21, 2025
There can’t be a service manager any nicer, and more interested and involved with your car in the service dept He walks so fast he’s hard to keep up with, I am nobody special but he always helps me interested and involved with your car in the service dept He walks so fast he’s hard to keep up with, I am nobody special but he always helps me out when I come in and gets all the answers to the issue to explain to me. He’s irreplaceable, he knows everyone’s name, why they’re there and what car is theirs. …. I’m not kidding. I only know Chuck from this dealership, but in a wierd sorta way I feel like I’ve known him forever. More
April 14, 2025
Great service. Called and got an appt right away to replace battery. Done promptly. Charles Griffith was a pleasure to work with in the service department. Called and got an appt right away to replace battery. Done promptly. Charles Griffith was a pleasure to work with in the service department. More
March 28, 2025
Chuck Griffith is the ultimate service leader. He is thorough, knowledgeable and communicative. A true professional. The service was done efficiently and competently. Five stars all around. He is thorough, knowledgeable and communicative. A true professional. The service was done efficiently and competently. Five stars all around. More
March 28, 2025
Chuck Griffith is extraordinary! He always goes above and beyond to provide us great service! Our 1999 M3 is getting up in age and needs tender loving care! Chuck always guides th He always goes above and beyond to provide us great service! Our 1999 M3 is getting up in age and needs tender loving care! Chuck always guides the service team to ensure our M3 is running as it was brand new! Thanks Chuck! Bob More
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