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Chuck Griffith
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265 Reviews
Hi I am Chuck Griffith a Service Advisor at Germain BMW. I started here at Germain BMW in August of 2013 as a porter and then moved up to be a Service Advisor in January of 2014. This is my first time in the car industry. My family and I moved here for the Northwest Suburbs of Chicago in June of 2013 where I was in customer service for 13 years. When I am not at work I am with my family going to the beach or the pool.
Read moreDealership Experience
11 yrs, 6 mos
Languages Spoken
English
265 Reviews
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265 Reviews of Chuck Griffith
January 06, 2025
I had an excellent service appointment on 1/3/25. Charles Griffith was my Service Advisor and did an outstanding job explaining what was necessary to resolve my issues. He is always very professional Charles Griffith was my Service Advisor and did an outstanding job explaining what was necessary to resolve my issues. He is always very professional and kept me informed of the progress of my repair. He is kind and pleasant and as long as Charles is in charge of my car, I know I'm receiving the best service! More
by cpg980
December 30, 2024
The Dealership does a great job of meeting my needs. But filling this out is not pleasant But filling this out is not pleasant More
by Bagoldman1
Other Employees Tagged: Max Zuercher
December 20, 2024
The Naples dealership on 41 is great. Chuck Griffith is the best service advisor. Went in for an oil change and at the same time he was able to take care of a recall issue saving me anoth Chuck Griffith is the best service advisor. Went in for an oil change and at the same time he was able to take care of a recall issue saving me another trip to service! More
by Carolyn V
December 18, 2024
Chuck Griffith always provides exceptional service even if an unscheduled event occurs, as was my recent situation. He is very pleasant and professional and has earned my loyalty for his support! if an unscheduled event occurs, as was my recent situation. He is very pleasant and professional and has earned my loyalty for his support! More
by dianeb
December 03, 2024
Best service advisor at Germain BMW is Chuck Griffith. He’s always looking out for me as a customer and tells it to me straight. I appreciate all that you do Chuck! He’s always looking out for me as a customer and tells it to me straight. I appreciate all that you do Chuck! More
by Itsmeedee
November 24, 2024
Charles Griffith has been my personal representative for a number of years now. He is always professional, timely and willing to go the extra mile for me. There is no one I'd rather have assisting me with a number of years now. He is always professional, timely and willing to go the extra mile for me. There is no one I'd rather have assisting me with my BMW needs than Chuck, he is always first-class! More
by Tony Lawhon
November 06, 2024
Charles Griffith provided professional, timely, and comprehensive service for my recent visit. Went the extra mile to explore certain issues. The best dealership experience I have ever had over 40 year comprehensive service for my recent visit. Went the extra mile to explore certain issues. The best dealership experience I have ever had over 40 years of upscale car ownership. More
by Karl Spang
November 05, 2024
Roberto Lopez is an up and coming BEST SALESMAN at Germain BMW Naples. We decided to lease 2025 BMWs and we chose Roberto again to assist us in making the best choices with what was on the “Lot”. H Germain BMW Naples. We decided to lease 2025 BMWs and we chose Roberto again to assist us in making the best choices with what was on the “Lot”. His genuine kindness made it a great experience. We are eager to see more electric vehicles in the US. More
by elizabethwelch47
Other Employees Tagged: Roberto Lopez, Ralph Robaina, Marco Pineros, David Aristich
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