Chuck Griffith
Chuck Griffith at Germain BMW of Naples

Chuck Griffith

Service Advisor

Germain BMW of Naples

11286 Tamiami Trail N
Naples, FL 34110

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5.0
282 Reviews

Hi I am Chuck Griffith a Service Advisor at Germain BMW. I started here at Germain BMW in August of 2013 as a porter and then moved up to be a Service Advisor in January of 2014. This is my first time in the car industry. My family and I moved here for the Northwest Suburbs of Chicago in June of 2013 where I was in customer service for 13 years. When I am not at work I am with my family going to the beach or the pool.

Dealership Experience

11 yrs, 11 mos

Languages Spoken

English English

5.0

282 Reviews

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282 Reviews of Chuck Griffith

June 05, 2025

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Employee Rating

I go to this dealership only because of Chuch Griffith in the service dept. Chuck makes everything perfect and he is a very pleasant person! This dealership is very lucky to have him working there . More

by maxjgoldsmith
Service Price Transparency
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Recommend Dealer
Yes
Jun 05, 2025

Germain BMW of Naples responded

Thank you! We're happy to hear that all of your needs and expectations have been met and that you're satisfied with the service you received. We appreciate your business and hope to work with you again in the future. Best Regards, Flavio Galasso General Manager

June 03, 2025

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Chuck Griffith provides above outstanding service. He has resolved a number of emergency issues for us. Always gives us good advice in decisions. Chuck handles both our M8 and M5. Ray and Melody Ra More

by ranelli
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Recommend Dealer
Yes
Jun 03, 2025

Germain BMW of Naples responded

We appreciate your 5 stars for Chuck! Thank you for taking a moment to tell everyone what makes him stand out. We're happy to be your #1 choice for keeping your vehicle in shape. Best Regards, Flavio Galasso General Manager

May 13, 2025

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BMW service was excellent. The team is always prompt and courteous. Special recognition to Chuck Griffith. More

by G Hager
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Recommend Dealer
Yes
May 13, 2025

Germain BMW of Naples responded

Chuck is certainly dedicated to customer satisfaction, and we are pleased to know it was reflected in your service visit. Thank you for sharing and for your continued business. Best Regards, Flavio Galasso General Manager

April 21, 2025

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There can’t be a service manager any nicer, and more interested and involved with your car in the service dept He walks so fast he’s hard to keep up with, I am nobody special but he always helps me More

by Cate.linn
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Recommend Dealer
Yes
Apr 22, 2025

Germain BMW of Naples responded

We appreciate your 5 stars for Chuck! Thank you for taking a moment to tell everyone what makes him stand out. We're happy to be your #1 choice for keeping your vehicle in shape. See you down the road. Best Regards, Flavio Galasso General Manager

April 14, 2025

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Great service. Called and got an appt right away to replace battery. Done promptly. Charles Griffith was a pleasure to work with in the service department. More

by cpullano
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Recommend Dealer
Yes
Apr 15, 2025

Germain BMW of Naples responded

We appreciate your business and are happy that Chuck and our team got you quickly back on the road after your battery replacement. Best Regards, Flavio Galasso General Manager

April 10, 2025

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Chuck Griffith is direct, communicates well and takes an interest in customers' needs not just to get work done More

by dickgustafson@yahoo.com
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Recommend Dealer
Yes
Apr 11, 2025

Germain BMW of Naples responded

We're so pleased to have your trust and confidence in Chuck and our service team. We wish you many more happy travels! Best Regards, Flavio Galasso General Manager

April 09, 2025

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Chuck and his co-workers always provide exceptional and highly responsive customer service when needed the most! Highly recommend! More

by dianeb
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Recommend Dealer
Yes

Other Employees Tagged: Patrick Dodard

Apr 10, 2025

Germain BMW of Naples responded

Thank you for sharing positive feedback on Chuck and our service team! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's what Chuck has always provided for you. We look forward to your next visit! Best Regards, Flavio Galasso General Manager

April 02, 2025

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Outstanding service consistently. Good value for professional BMW OEM parts and service. Charles Griffith is absolutely the best advisor! More

by pndikan
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Recommend Dealer
Yes
Apr 03, 2025

Germain BMW of Naples responded

We are fortunate to have Chuck ensuring our guests complete satisfaction during their service visits. Thank you for leaving him this kind review. Best Regards, Flavio Galasso General Manager

March 28, 2025

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Chuck Griffith is the ultimate service leader. He is thorough, knowledgeable and communicative. A true professional. The service was done efficiently and competently. Five stars all around. More

by davidjsterner
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Recommend Dealer
Yes
Mar 31, 2025

Germain BMW of Naples responded

Thank you for taking a moment to recognize Chuck's excellent work with the honor of your 5-star review. We're delighted he delivered a positive service visit for you and your BMW. We'll see you at your next appointment! Best Regards, Flavio Galasso General Manager

March 28, 2025

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Chuck Griffith is extraordinary! He always goes above and beyond to provide us great service! Our 1999 M3 is getting up in age and needs tender loving care! Chuck always guides th More

by bnavratil67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2025

Germain BMW of Naples responded

Thank you for taking the time to leave us this positive review! We are happy to hear that Chuck continues to get your BMW needs taken care of- quickly and efficiently. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Best Regards, Flavio Glasso General Manager

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