Chuck Celeste

A+++++++. The best car buying experience I’ve ever had in my life. The people at Heritage Subaru in Owings Mills made me feel so good I bought a car to replace The best car buying experience I’ve ever had in my life. The people at Heritage Subaru in Owings Mills made me feel so good I bought a car to replace my own with my wife’s same-day purchase. Chuck, Josh and Shawn are superstars in my book. I’d look for a Subaru before anything else because of how these guys represented the product, their knowledge of each of their roles and how fantastically they did in them. They are caring, personable and don’t pressure people into anything. They listen and find a way to help you not sell you. How do I know? I saw them do it for my wife and was so moved I started the purchase process for myself on the spot. I didn’t bring anything with me because I wasn’t planning on it but they’re that good. God bless them all. I’m telling anyone I know looking to buy or lease about these people. They made the best impression on the first try. More

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This had to be the easiest and most pleasant car buying experience I've ever had! EVERYONE, and I mean EVERYONE was super friendly, informative and went the distance to earn my business. I drove almost 4 experience I've ever had! EVERYONE, and I mean EVERYONE was super friendly, informative and went the distance to earn my business. I drove almost 4 hours, I live near Indiana, PA, to purchase my Subaru Ascent and it was well worth the trip. Starting with Chuck taking the time to make and send me a video of the car to Milton working to make all options and numbers work, to Shawn taking the time to chat, to Bill, one of the Service Managers giving me a mini tour of their ultra clean service area to Aaron, (I think) detailing my car to make sure it was just perfect and chatting . . . forgive me if I forgot anyone! I am willing to travel, obviously, for good service at a fair price and these folks delivered!! If you are even considering a Subaru, save your time and just go to Heritage . . . an A++ experience!! More

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Zero pressure and all service! We will be back and have already made referrals! Thanks! We will be back and have already made referrals! Thanks! More

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This was the second time I leased through Heritage Subaru. Fully satisfied both times Pleasant experience Subaru. Fully satisfied both times Pleasant experience More

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Chuck and the Heritage team were great to work with while purchasing a new Outback last month. The entire team was warm and welcoming, and Chuck helped me with my decision making with zero pressure and loads purchasing a new Outback last month. The entire team was warm and welcoming, and Chuck helped me with my decision making with zero pressure and loads of patience. It is my third Outback and my love for Subaru is still strong thanks to my Heritage experience. More

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This dealership location was excellent all around! I was very impressed with how helpful, efficient and professional everyone was. Chuck worked with me on finding, test driving and purchasing my new S I was very impressed with how helpful, efficient and professional everyone was. Chuck worked with me on finding, test driving and purchasing my new Subaru Imprezza! He was patient, calm and very pleasant to work with throughout the process. More

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It was very easy to purchase the car I wanted online…. I was able to sign the necessary forms and have the car delivered within one day. I’m very happy with my experience purchasing from Heritage Subaru I was able to sign the necessary forms and have the car delivered within one day. I’m very happy with my experience purchasing from Heritage Subaru! More

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We purchased a 2nd car today and the experience was great. Down to Earth and efficient and much less stressful then many car buying experiences. Thanks Heritage Subaru & Chuck Celeste. great. Down to Earth and efficient and much less stressful then many car buying experiences. Thanks Heritage Subaru & Chuck Celeste. More

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After finding the vehicle I wanted in their online stock, I was personally quoted a price by the Sales Manager (Mr. Shannon). When I went to purchase the car the next day the price was raised significantly. I was personally quoted a price by the Sales Manager (Mr. Shannon). When I went to purchase the car the next day the price was raised significantly. The salesman seemed to act as if it was out of his hands. The sales staff sited fees from the email that took them ten min to find. I should have walked but I had difficulty locating the exact model/feature combination. Now I feel foolish for letting them get away with what they pulled. Also, afterward, I was asked to redo some paperwork do to an error on their part. When I attempted to contact them to make sure all was in order. It took many attempts (ending with an email to their General Manager) to simply get a response that everything was good. More

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It was my first time purchasing a car. Chuck and Josh made the process super easy and made sure I was comfortable. Everyone at this location was very nice. Chuck and Josh made the process super easy and made sure I was comfortable. Everyone at this location was very nice. More

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