97 Reviews of Chuck Austin
July 22, 2017
Great experience, LOVE the car! Had a great experience at Bob Rohrman Toyota! Mr. Austin and Mr. Ford were superb in helping me get my first car! LOVE my Prius C! Driving the Prius Had a great experience at Bob Rohrman Toyota! Mr. Austin and Mr. Ford were superb in helping me get my first car! LOVE my Prius C! Driving the Prius C was the best experience I've had driving a car. LOVE the color! Got a LOT of complements on the color (tangerine). Overall great experience and I can not thank these two gentlemen for all their help. I also want to give a shout out to to Trey Rohrman and Mr. Guevara for their help! Thank you all so much! More
Other Employees Tagged: Carlos Guevara, Trey Rohrman, David Ford
June 18, 2017
Mr. Chuck Austin We've been working with Chuck Austin for many years and have had the very best experience working with him. Chuck is honest and works very hard to pr We've been working with Chuck Austin for many years and have had the very best experience working with him. Chuck is honest and works very hard to provide the best package deal for your vehicle needs. My whole family has tested Chucks patience and pushed all his buttons many times but he hangs in there and comes thru. Thank you Chuck for all of your help and for your friendship through the years! More
May 01, 2017
Helpful, fail, met expectations It helps to make an appointment to meet with Chuck since he is busy. We purchased the 2016 Camry and the service and "deal" received did meet our exp It helps to make an appointment to meet with Chuck since he is busy. We purchased the 2016 Camry and the service and "deal" received did meet our expectations. Chuck was fun to work with and this is my second car to purchase through him and will continue to use him as my salesperson with Toyota products. More
April 12, 2017
Harassment! I bought a Toyota Sienna at this dealership and paid cash for it. They have my husband and I signed a stack of paperwork about 10 signature pages and I bought a Toyota Sienna at this dealership and paid cash for it. They have my husband and I signed a stack of paperwork about 10 signature pages and then they kept calling us come back and insisted that we have to sign some kind of credit check paperwork! WE HAVE PAID CASH FOR THE CAR SO WHY THEY NEED CREDIT CHECK PAPERWORK?!! We have bought many cars (Tundra, 2 Sienna, Rav4, Sequoia) from Bob Rohrman but not anymore. More
Other Employees Tagged: Trey Rohrman
May 16, 2016
The best of the best You Guys are assume. when we come in you are always there to help us in all we are trying to do. You guys are like family to us at least you treat as You Guys are assume. when we come in you are always there to help us in all we are trying to do. You guys are like family to us at least you treat as so. Me and Sheryl would very much like to thank you all so much. for your commitment. More
Other Employees Tagged: Trey Rohrman, JAY
January 23, 2016
Regular service for 2006 Highlander We bought our highlander in 2005 from this dealership. In the past few years I have worked with Bob, Rich, any Tyler. I have the utmost satisfaction i We bought our highlander in 2005 from this dealership. In the past few years I have worked with Bob, Rich, any Tyler. I have the utmost satisfaction in dealing with the service department. I deeply thank you for your caring and pride in the Toyota product. More
Other Employees Tagged: Rich Gagnon, Tyler Ridge, Bob Taylor
December 06, 2015
Two Toyota's in one day! My wife and I stopped by your dealership two weeks before our purchase and we were impressed with the salesperson, Rhonda Long-Allen. She took the tim My wife and I stopped by your dealership two weeks before our purchase and we were impressed with the salesperson, Rhonda Long-Allen. She took the time to speak us and our future son in law about Toyota and their incentives, she explained the different models to us and and tried to get a sense of what our needs were. We felt no pressure from her, no annoying phone calls or emails and we appreciated that. We were looking for something to replace my vehicle and I chose a RAV4, which by the way every time I get in it I love it even more! My wife decided she wanted to trade and she chose a Camry - awesome car! Rhonda even sold a third vehicle to our soon to be son in law, we are a Toyota family now, our daughter bought a Corolla last year from Rich Gagnon and that transaction went well too. Your dealership is very nice, well thought out, we like the service area where you drive right in out of the weather and of course the new car pick up area. One final word about the Finance Rep., we had Jay Cochran, very nice man. He explained everything well, again, not pushy on selling extra things that we didn't want but made sure we knew what was available. Kind Regards, Jim & Laura Aschenberg More
Other Employees Tagged: Rich Gagnon, Ronda Long-Allen, Jay Cochran
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