It is clean,presentable, Employees are courteous, polite,
and pleasant, knowlegdable,the location is just great
I was there on the picnic day, the cook was outstanding as well As his helper. The hamburger,
and pleasant, knowlegdable,the location is just great
I was there on the picnic day, the cook was outstanding as well As his helper. The hamburger, the frankfurter, and the asparagus were delicious.Great working team.😀😀
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by nivia.hernandez4305@gmail.com
Service Price Transparency
Jun 04, 2024 -
Volkswagen of Nanuet responded
Thank you for the fantastic review, Niva! We're delighted to hear that our team at Volkswagen of Nanuet made your visit enjoyable and that you loved the picnic day treats. We appreciate your support and look forward to seeing you again!
Chris was really helpful in assisting my car for
servicing he took my car with an atmost care and answered all my questions on the recall. Such a humble and down to earth guy I would recommend conne
servicing he took my car with an atmost care and answered all my questions on the recall. Such a humble and down to earth guy I would recommend connecting with this guy and the VW nanuet for the best service they provide.Hoping for better service in the upcoming schedule. Thanks VW nanuet for taking care of my car and thanks Chris again
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by Shaju
Service Price Transparency
May 08, 2024 -
Volkswagen of Nanuet responded
Shaju, it's great to know that Chris provided you with such excellent service at Volkswagen of Nanuet. We're here for all your car care needs and look forward to seeing you again soon!
I was very impressed with the service at Nanuet VW!
I had an oil change and tire rotation. Prompt, friendly service from start to finish! I will be back!
I had an oil change and tire rotation. Prompt, friendly service from start to finish! I will be back!
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by Ed
Service Price Transparency
Apr 23, 2024 -
Volkswagen of Nanuet responded
Ed, we're glad to know you had a great experience at Volkswagen of Nanuet! We look forward to seeing you again for your next service visit. Safe travels until then!
Had a service done, oil & filter on a ‘13 TDI golf.
. seemed fine and reasonably priced Cry’s got a coupon code so that helped too.
. seemed fine and reasonably priced Cry’s got a coupon code so that helped too.
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by fughatti
Service Price Transparency
Apr 10, 2024 -
Volkswagen of Nanuet responded
We're glad to know you found our service reasonably priced and satisfactory at Volkswagen of Nanuet. We appreciate your feedback and are here for anything else you might need down the road!
Everyone at VW Nanuet was very helpful from the service
person who met me when I drove in,to the mechanic that notified me of my car being finished.
I also bought VW parts at the counter. The young man b
person who met me when I drove in,to the mechanic that notified me of my car being finished.
I also bought VW parts at the counter. The young man behind the counter was very helpful also.
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by Mgo751
Service Price Transparency
Mar 13, 2024 -
Volkswagen of Nanuet responded
We're glad to know you had a positive experience with our team at Volkswagen of Nanuet, from service to parts. Thanks for taking the time to share your feedback!
This is not a trustworthy dealership.
They left a part hanging that was supposed to be secured properly
They left a part hanging that was supposed to be secured properly
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by Sean
Service Price Transparency
Feb 09, 2024 -
Volkswagen of Nanuet responded
Sean, I'm sincerely sorry to see this feedback as it does not reflect our commitment to honest and thorough service. We want to ensure all outstanding issues are resolved as soon as possible. If you haven't already, please reach out to our service department at (866) 981-5842. Thank You, Customer Care Team
Always friendly and ready to take care of your vehicle
upon entry to the service area
upon entry to the service area
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by aeroman28
Service Price Transparency
Dec 14, 2023 -
Volkswagen of Nanuet responded
Nothing better than a happy customer and a five-star review! Thanks for choosing Volkswagen of Nanuet!
When I was there they did not look at my breaks even when
I asked them. And finding out a week later that I need breaks.
I asked them. And finding out a week later that I need breaks.
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by Bnigro
Service Price Transparency
Dec 01, 2023 -
Volkswagen of Nanuet responded
We are sorry to hear that there may have been an oversight during your previous visit. We aim for complete customer satisfaction and it seems we missed an opportunity here. We would appreciate an opportunity to look further into this matter, so please reach out at your earliest convenience. Thank you, Customer Care Team - CustomerCare@VWNanuet.com
Dealership is super clean.
Staff is very knowledgeable & friendly. Service experience was great! Highly recommend VW of Nanuet!
Staff is very knowledgeable & friendly. Service experience was great! Highly recommend VW of Nanuet!
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by Jim C.
Service Price Transparency
Nov 27, 2023 -
Volkswagen of Nanuet responded
Jim, we're delighted to know you had a great experience at Volkswagen of Nanuet! Thanks for recommending us and sharing your positive feedback.
Engine light came on and I spent over $200 for a
diagnostic test for them to tell me that I need a new engine. A new engine the cost 13k not including taxes or labor to get it put in. They did not c
diagnostic test for them to tell me that I need a new engine. A new engine the cost 13k not including taxes or labor to get it put in. They did not complete any other test before determining if I actually need an engine or not just assuming by one cylinder not having any compression. I also asked about just fixing that one cylinder and he said “it makes no sense it’ll just cost $500 less than replacing a whole new engine.”
I took it to a local mechanic which ran a leak down test and is replacing one cylinder valve which didn’t have compression and clean the other 3 and the whole engine for just over 1,000.
My car is back on the road like new!
Lastly, I did 2 oil changes with them and I always had to go back because they always shorted me on oil. It’s like they want your car to get messed up to keep going back and/or to buy a car from them.
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by Lesley
Service Price Transparency
Nov 27, 2023 -
Volkswagen of Nanuet responded
Lesley, we're really sorry to read about your experience. It's clear we fell short of providing you with the thorough and accurate service that we aim for. Your feedback is important as it helps us improve our services moving forward. If there are any other issues or concerns you'd like to discuss further, please don't hesitate to reach out directly at your convenience. Thank you, Customer Care Team - CustomerCare@VWNanuet.com