Christy Hicks
Christy Hicks at Mercedes-Benz of Atlanta Northeast

Christy Hicks

Service Advisor

Mercedes-Benz of Atlanta Northeast

1705 Boggs Road
Duluth, GA 30096

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4.8
35 Reviews
4.8

35 Reviews

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35 Reviews of Christy Hicks

May 16, 2025

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Employee Rating

They show by the type service they give each time I’ve gone there, that they are very professional people who know what they are doing and how to treat the customer. More

by cfae1950
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Recommend Dealer
Yes
May 17, 2025

Mercedes-Benz of Atlanta Northeast responded

Thank you for recognizing our team at Mercedes-Benz of Atlanta Northeast. We're glad to meet your expectations with our service.

May 14, 2025

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Employee Rating

My husband and I are very satisfied with the excellent customer service that Christy Hicks provides each time we turn our cars in for service. Everything always gets done right and our cars still look br More

by john_conklin
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 14, 2025

Mercedes-Benz of Atlanta Northeast responded

Thank you for your continued trust in Mercedes-Benz of Atlanta Northeast. We're glad our team could make your visits seamless and enjoyable.

April 23, 2025

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Employee Rating

From a service perspective of “keeping it real” Christy Hicks, is genuine and has a service mentality in her heart. I had a horrible situation with my car, she was easily the most empathic person I dealt w More

by Jon
Service Price Transparency
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Recommend Dealer
Yes
Apr 23, 2025

Mercedes-Benz of Atlanta Northeast responded

Thank you for sharing your experience with our team at Mercedes-Benz of Atlanta Northeast. We're glad to hear that we could assist you during a difficult situation with your car. Enjoy the road.

April 14, 2025

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I will drive the distance from Buckhead to this dealership! The car buying process was seamless! No hard pressure! The first service was outstanding! Christy Hicks in service was smart, kind, and More

by Lwooddall4
Service Price Transparency
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Recommend Dealer
Yes

April 13, 2025

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Christy Hicks at Mercedes Benz of Atlanta is a wonderful service advisor!!! She goes out of her way to have your Mercedes serviced with skill, speed and top-notch expertise! She saved me $500.00 too! She More

by Terry
Service Price Transparency
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Recommend Dealer
Yes

April 09, 2025

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This is my 3rd Mercedes I’ve purchased with Finn. He is exceptional at his job… listens to my needs and got it done quick and efficiently. More

by Sweettammystone
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Finn Misa, Toussant Green

March 27, 2025

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Employee Rating

Finn was the best! We love the location of the dealership. Everyone we spoke with were so nice. Tim Harden was extremely helpful with getting me familiarized with our More

by jeffreyfwhelan
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Levi Lewis, Finn Misa, Dee Hong , Tim Harden

March 18, 2025

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There were two ladies I encountered at the service desk. The first one was a nice young lady. She was very friendly and helpful. She helped me locate my service rep Christy. The second one was not. She was More

by pminor_
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Inaz was not helpful at all. She was at the Service desk.

January 23, 2025

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Employee Rating

Update 1/23: Mr. Ewell Shuff (the “service director” I say that very loosely) Is just as nasty lol hate to think that this is the representation of Mercedes. It’s trul More

by Leo
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Ewell Shuff, Toussant Green

January 23, 2025

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Employee Rating

Traditionally, we purchased our vehicles from Mercedes-Benz of Athens, but since our trusted salesperson moved to another company, we decided to explore options closer to home with Mercedes-Benz More

by Saira Niaz
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Eugene Matusov, Melissa Lee

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