Christopher Williams

One of my concerns with the vehicle wasn't resolved. I had to go ahead and take it somewhere else. I had to go ahead and take it somewhere else. More

by Blue Verified Customer Verified Customer

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Christopher was great. While he wasn't able to fully resolve the issue, it does seem out of his hands and with BMW corporate. Whatever was in his hands, he handled wonderfu While he wasn't able to fully resolve the issue, it does seem out of his hands and with BMW corporate. Whatever was in his hands, he handled wonderfully. My car was ready for pick up but I was stuck at home with a sick child, he was able to have someone come and drop my car off and take the loaner back to Rallye. It was beyond helpful and very much appreciated. He went above and beyond. I am thankful. More

by nECON Verified Customer Verified Customer

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Professional, timely and transparent with the recommended work and cost Easy to schedule service. Clean and well maintained dealership work and cost Easy to schedule service. Clean and well maintained dealership More

by RonB Verified Customer Verified Customer

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The service department is one of the worst ever. The lack of communication is infuriating. The lack of communication is infuriating. More

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So much lack of communication is actually disgusting. Treat warranty paying customers like second class citizens. Treat warranty paying customers like second class citizens. More

by CALVINSTFLEUR Verified Customer Verified Customer

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Dennis in service single handedly influences opinion to purchase another BMW from Rallye, makes servicing auto effortless which is not always the case with other dealers/brands. . purchase another BMW from Rallye, makes servicing auto effortless which is not always the case with other dealers/brands. . More

by Pipnana Verified Customer Verified Customer

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I gave the car in between 10-11am and got a text at around 4pm along the lines of confirming that they would be working on the car. I then came back at 6pm, one hour before closing, to a rude reception around 4pm along the lines of confirming that they would be working on the car. I then came back at 6pm, one hour before closing, to a rude receptionist and an untouched car. The receptionist ignored me quite a few times, and said to come back when I get a call or text that my car was ready only for a manager to tell me all the techs leave at 4pm so there was no way it would've been worked on in the one hour left before closing. She also rudely said they're gonna keep the car overnight instead of asking me, a situation that would've left me with no way to get home so I requested for my car to be returned to me. I did not go to this dealership again, I mad much better service at bmw of Manhasset. The very rude receptionist had glasses on, black hair, and was most likely of Hispanic descent. I also have a witness to this whole experience, someone who bought a car from them around 6 months ago and he too will not be servicing his car there. More

by simonbista18 Verified Customer Verified Customer

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Dishonest. Price gouging. Oil changed turbed into. $1300 visit.... Apparently I needed filters and flushes on my 19000 mile car Price gouging. Oil changed turbed into. $1300 visit.... Apparently I needed filters and flushes on my 19000 mile car More

by pt109s Verified Customer Verified Customer

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All the people that I dealt with are very polite and knowledgeable They cleaned my car inside and out and finished the job before the promised time knowledgeable They cleaned my car inside and out and finished the job before the promised time More

by beenavs Verified Customer Verified Customer

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Excellent service. Very courteous staff. I wouldn't go anywhere else The whole staff is very nice. From drop off to pick up Very courteous staff. I wouldn't go anywhere else The whole staff is very nice. From drop off to pick up More

by amk5212000 Verified Customer Verified Customer

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