Christopher Wheeler

Chris in the service department was amazing! He couldn’t have done a better job! He couldn’t have done a better job! More

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They took care of me very well and let me know what was needed to fix my pickup and how much it was going to be and how long it was going to take very appreciated on my experience needed to fix my pickup and how much it was going to be and how long it was going to take very appreciated on my experience More

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Chris is the BEST to deal with! He answers questions quickly, honestly, and thoroughly. I trust him with anything. He answers questions quickly, honestly, and thoroughly. I trust him with anything. More

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I Had a few issues with my truck, they took good care of me and expected time of return was exceptional thank you. of me and expected time of return was exceptional thank you. More

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Communication and professionalism is top notch. Quick at getting back to you and informing you with honesty. Quick at getting back to you and informing you with honesty. More

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The service advisor, Chris W. , was awesome. Very clear about services performed and answered all my questions very well. , was awesome. Very clear about services performed and answered all my questions very well. More

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Work was done very professional kept me posted on where they were at on the repairs they were at on the repairs More

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Christopher in the shop was very helpful and kind. Even dealing with our insurance USAA. Even dealing with our insurance USAA. More

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Great service, above and beyond and met every expectation, repairs and maintance went fast and even got a ride when the truck was done. Thank you Lithia Dodge of Billings. Chris Wheeler #1 in ser expectation, repairs and maintance went fast and even got a ride when the truck was done. Thank you Lithia Dodge of Billings. Chris Wheeler #1 in service More

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The service Dept still rocks however with the other changes I'm not so sure. I've shared with other long time customers of Lithia Dodge of Billings and they say the same thing their not impressed with changes I'm not so sure. I've shared with other long time customers of Lithia Dodge of Billings and they say the same thing their not impressed with most of the changes. The changes seem to be more Dealership beneficial and not service provided. It seems to be tiring the hands of service providers which in turn takes away from the customer. This Dealership has alot of unhappy employees and that trickles down to the customer. Because of that if I had another place in Yellowstone County to get my approved warranty work done I'd go to them rather than Lithia Dodge of Billings. The two service writers I've relied on for years are still doing a good job however things have become difficult for them and thats not good for customers. I recently had a phone interview with someone who called about my recent visit and she was kind of rude. When I spoke she spoke over me so I just told her things were fine but they are not. More

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