Christopher Sorgi

This is my 3rd lease with them. Each time I’ve dealt with Chris Sorgi who I recommend to anyone looking to purchase or lease a vehicle! Each time I’ve dealt with Chris Sorgi who I recommend to anyone looking to purchase or lease a vehicle! More

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I initially called in and was in contact with a sales rep called Anthony to look into a second car for me and my wife. What I didn't know was that my father in law was also in contact with a guy named Chris called Anthony to look into a second car for me and my wife. What I didn't know was that my father in law was also in contact with a guy named Chris there. We ended up getting a Ford Bronco, and the guys there were more than easy going and professional. I'd recommend working with this dealership, they're alright people! More

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From sales to sales fulfillment to service this dealership has provided the lowest levels of customer satisfaction possible. 1. Paint missing on sale of a brand new bronco - caught later pointed dealership has provided the lowest levels of customer satisfaction possible. 1. Paint missing on sale of a brand new bronco - caught later pointed out by the customer (me) 2. Took 4 months to provide out of state registration plates. They charged $400 for this of which $150 was the processing fee - was informed the processing fee would not be refunded even though it took them 4 months to process. Claimed we could drive with expired plates. Many phone calls later a second temporary plate was sent. 3. Added too much oil at first oil change at dealership. Caused the engine to stall and emit grey smoke and an odor - malfunction not sure of long term effects on engine. Certainly compromised the safety of the. Driver. 4. Out over $250 in tow fees and Ubers due to car stalling. Dealer contact has not returned calls for reimbursement of these receipts How does a ford dealer not know how much oil to put for an oil change???? 5. We were sold a third party warranty but told by finance it could be used at any ford dealership. Not true. We tried to get the service done locally. Ford customer service also tells me it's a third party warranty so we cannot service anywhere but Scarsdale ford The sales manger and the service manager are the best persons to deal with. Would love to have a sit down with the owner to understand how this dealership actually functions. Many broken parts in their system. To clarify we chose this dealership based on the fact that they had the make and model and color of the vehicle we wanted. Negative experiences from day one More

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Great product great service, it’s the third car I buy from them one leased two financed. Satisfied every time. from them one leased two financed. Satisfied every time. More

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Efficient and friendly service from when I walked in the door. They answered all my questions & handled my order quickly door. They answered all my questions & handled my order quickly More

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Pleasant experience at Scarsdale Ford. Prompt, informative and courteous service. Highly recommend this dealership for sales and service. Prompt, informative and courteous service. Highly recommend this dealership for sales and service. More

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