Christopher Sandy

I don't know who that is. I still do not know who Chris Sandy is, no matter how many words I say it in. I still do not know who Chris Sandy is, no matter how many words I say it in. More

by SWWHITLEY83 Verified Customer Verified Customer

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I appreciate the effort, cordiality,and professionalism exhibited at the dealership. I look forward to continuing this relationship. exhibited at the dealership. I look forward to continuing this relationship. More

by FWVBJR Verified Customer Verified Customer

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People wasted our time, assurred us that we would be in and out in 30 minutes. Things the staff had 6 hours to complete before we arrived were not complete. 30 minutez turned into 2.5 hours. If my wife and out in 30 minutes. Things the staff had 6 hours to complete before we arrived were not complete. 30 minutez turned into 2.5 hours. If my wife and daughter had not been present I would have walked away from the deal. I will never, never use tis dealership again. They tried to add on charges, and failed to note the vehicle had only 1 fob, now going to cost me 400 dollars for adfitional fob. I will drive to Denver ir Pueblo. Lots if pretty window dressing, extremely poor attention to detail, extremely pooe customer service and customer experience. my next hyundai will not be from Phil Long. I advise everyone to find a dealer who is interested in customer service and not all the glitz. More

by WHEDABRA Verified Customer Verified Customer

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We came in to the dealership with a specific vehicle in mind. Julianna was amazing; friendly, professional, and did not patronize or try to talk us into anything we didn't want. Thanks for a great experien mind. Julianna was amazing; friendly, professional, and did not patronize or try to talk us into anything we didn't want. Thanks for a great experience. More

by alwright5446 Verified Customer Verified Customer

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We went to Phil Long Hyundai to purchase a used vehicle for my daughter. This is her first car and Jerry, and everybody at Phil Long made the experience for her great. The process was fairly fast, easy, an for my daughter. This is her first car and Jerry, and everybody at Phil Long made the experience for her great. The process was fairly fast, easy, and clear. More

by MARIAJHASHEMI Verified Customer Verified Customer

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Very nice. Like the upgrade of the building. Employee seems friendly and very professional. The finance staffs are very helpful of getting the best deal for us. Like the upgrade of the building. Employee seems friendly and very professional. The finance staffs are very helpful of getting the best deal for us. More

by ANNALYNSTEFFEN Verified Customer Verified Customer

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Loved the climate and the professionalism this dealership has. I appreciate the fact that I can use the same sales person when I go in! has. I appreciate the fact that I can use the same sales person when I go in! More

by CHPA Verified Customer Verified Customer

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Alec and his team helped us get the cars we wanted at an amazing price. Mary Christensen what's great helping us learn the technology In our new Ioniq We loved the experience buying with Phil Long Hyunda amazing price. Mary Christensen what's great helping us learn the technology In our new Ioniq We loved the experience buying with Phil Long Hyundai of Motor City! More

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I’ve been going round and round with Phil Long. They tried to screw me over finally I got him to do the right thing then I was asked to do a good review as soon as I did the good review because the They tried to screw me over finally I got him to do the right thing then I was asked to do a good review as soon as I did the good review because they fixed the original problem which was a blown clutch a few days after I bought the used car from him I find the people rude and dismissive, even when I went in to talk to somebody while I was talking to the manager, he stopped talking to me to tell one of the employees that he needs to speak to them later I also got yelled at by one of those service people because I sent emails and she didn’t respond so I called the phone number on the email and she yelled at me for using her personal cell phone number, which like I said was on the email. When she did text me back granted in ALL CAPS. that there is a death in the family. I totally understand that which means because something happened to you personally in your personal life that you just completely forget about your responsibilities. I’m not seeing that you have to work, but at least let people know that you aren’t in the middle of something at work and need somebody to handle it for you not just blow off the customer that you have been talking to and that has been upset with you for a while. I mean, I can go on and on, but if you notice Phil Long owns a lot of stuff in Colorado Springs so they don’t really care. They know that they’re gonna get somebody else to buy the car. So my final word is. DON’T BUY FROM PHIL LONG THEY DON’T CARE ABOUT CUSTOMER SERVICE AFTER THE SALES DONE More

by Bill Verified Customer Verified Customer

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Very helpful and informative. Would highly recommend this dealership to anyone I know and in search of a car Would highly recommend this dealership to anyone I know and in search of a car More

by LEIGHCEEMONIZ13 Verified Customer Verified Customer

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