Christopher Ruttenbur

I bought a certified GO used jeep 10 days ago. It ran hot within 2 hours and had to be trailered back to the dealership. A couple days later it was delivered to me by a driver from the dealership It ran hot within 2 hours and had to be trailered back to the dealership. A couple days later it was delivered to me by a driver from the dealership and was overheating AGAIN. They sent a trailer to pick it up and this is day 10 and my jeep is still there. The service department is a bunch of cowards and will NOT even tell what the problem is or call me back. They just keep sending me to voicemail. Such a bad service department that my sales lady quit because she felt bad selling xxxx vehicles to good hard working people. I highly recommend that you NEVER buy one r have repairs done at this xxxx HOLE Dealership. More

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Very convenient and fast! Easy in and out considering I have kids. Location is everything for me. have kids. Location is everything for me. More

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Tammy, Christopher and Bruce took great care of me on my recent visit. Great staff and a beautiful dealership recent visit. Great staff and a beautiful dealership More

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Friendly and great communication with what they were doing and things were done quick. Only place my truck will go to be worked on doing and things were done quick. Only place my truck will go to be worked on More

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Always courteous and helpful. They are prompt and friendly all the time. Recommend this dealer for all your needs. friendly all the time. Recommend this dealer for all your needs. More

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Service advisor was great was able to scan and update pcm, cost was higher than anticipated and seemed a little out of line for a fuel filter pcm, cost was higher than anticipated and seemed a little out of line for a fuel filter More

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I was pleased with the professionalism and the cleanliness of Lithia dodge, Billings Montana. They provided a vehicle for me while I waited but I didn’t need it because it didn’t take long to serv cleanliness of Lithia dodge, Billings Montana. They provided a vehicle for me while I waited but I didn’t need it because it didn’t take long to service and install new parts. I would highly recommend this facility to everyone, More

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Excellent service. Done in a timely and efficient manner. They even searched out 2 parts not in stock and gave me the option to have overnighted or sent regular mail. They even searched out 2 parts not in stock and gave me the option to have overnighted or sent regular mail. More

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They do not treat customer vehicles with respect. My son took his truck in for service, he has GPS on his truck so he was able to witness the joyride the technician took his truck on and he also recieved a took his truck in for service, he has GPS on his truck so he was able to witness the joyride the technician took his truck on and he also recieved a video from a friend of his truck taking off from a light blowing black smoke. They used a 1/4 of a tank of fuel. He called them when he got the video and was told the tech should not have been driving it like that but when he picked the truck up no one said a word, no apology for treating his vehicle so poorly. Will never go back. More

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Easy in and out for oil change and tire rotation. Mt service was done quickly and professionally. The staff were freindly knowledgeable. Overall great experience! service was done quickly and professionally. The staff were freindly knowledgeable. Overall great experience! More

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