Christopher Millard
Christopher Millard at Lithia Chevrolet of Redding
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Christopher Millard

Service

Lithia Chevrolet of Redding

200 E Cypress Ave
Redding, CA 96002

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9 Reviews
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9 Reviews

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9 Reviews of Christopher Millard

May 17, 2022

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Employee Rating

I’ve tried to schedule service for a week. Left several voicemails and even left a message with the receptionist to give to the service department. No callback or follow up. More

by Devinheffelfinger707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 19, 2022

Lithia Chevrolet of Redding responded

Devin, thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Mathew Goodwin- Service Manager

May 19, 2022

Devinheffelfinger707 responded

Thanks for the follow-up, but it's too late. I've taken my repairs elsewhere since I was actually able to reach someone at another repair facility. Having just moved to the area, and looking for a forever home for my new Suburban, I wanted to take it to a local Chevy. But literally after calling your department over 5 times during the course of a three-day period, and even having a receptionist take down my info to "walk it over to the service team," I've yet to hear back from anyone. If you don't have my number at this point if further shows how incompetent the people working at your place of business are.

March 11, 2021

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Employee Rating

So impressed w/our Lithia Chevy salesperson, Kyle Dillingham. He was very helpful & attentive to our desire to purchase a 2018 Chevy Volt. He did an abundance of research related to our many questi More

by Larry/Sandi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Dillingham

Mar 17, 2021

Lithia Chevrolet of Redding responded

Thank you for your great review, Larry and Sandi! We're glad to have Kyle on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mathew Goodwin- Service Manager

October 26, 2019

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Employee Rating

Service Awesome, Chris went above and beyond to see to it.I appreciate the extra effort he put into helping me. Recommend his service to anyone. More

by Curtis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 05, 2019

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Employee Rating

Shysters The service department is a total rip-off. $100 for a check engine light plus an additional $400 for a snapped emergency light and $200 to replace a f More

by KMorrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 05, 2019

Lithia Chevrolet of Redding responded

KMorrison, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We hope you are willing to give us another chance. Please reach out to us at (530) 410-6002 so we can work towards a resolution.

November 01, 2018

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Employee Rating

fuse went out I went to the service department about a blown fuse. I part in the service space and went into the office.I told the service scheduler the problem an More

by Jeff
Customer Service
Friendliness
Recommend Dealer
No

Other Employees Tagged: William Forbes, Mathew Goodwin

Nov 02, 2018

Lithia Chevrolet of Redding responded

We are really sorry to hear about your bad experience, Jeff. We appreciate your feedback - and we will work to incorporate your feedback in the future.. Please contact us at (877) 826-5557 to discuss your concerns, as your satisfaction is of utmost importance to us.

July 23, 2018

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Employee Rating

Car Required Warranty Work I was notified by letter my 2015 ZO6 might have a fuel leak . I felt this might explain the gasoline fumes in my garage so a call was placed to the de More

by jay1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mathew Goodwin, Mark Wecker

Jul 23, 2018

Lithia Chevrolet of Redding responded

Thank you, Jay! We're glad we could be of service. If you need anything, don't hesitate to reach out!

April 09, 2018

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Employee Rating

Amazing care Best customer service ever. Anytime we’ve needed help with any matter the staff has gone out of its way to be of service! The entire journey choosing More

by Larry Adams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Burgess, Luis Ponciano , Scott in sales and Adam in service, both have given excellent service.

Apr 09, 2018

Lithia Chevrolet of Redding responded

Thanks, Larry! We're glad we could exceed your expectations! If you need anything else, let us know!

December 14, 2017

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Employee Rating

"Good experience" Appreciate the convenience of scheduling a service appointment online. Chris took care of all our needs in a prompt,friendly and professional manner. More

by Silverado 17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 10, 2017

Dealership Rating
Employee Rating

Warranty work A piece of trim had one of its anchor points break loose behind the driver headlight. The issue was addressed promptly, and without any hassle whatsoe More

by B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

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