Christopher Lopez

We have waited for 3 weeks for our car to be fixed, and so far they have not called us to say that the replacement part has arrived. We bought the car new from the factory 1 month ago. so far they have not called us to say that the replacement part has arrived. We bought the car new from the factory 1 month ago. More

by maurimarti Verified Customer Verified Customer

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I brought my vehicle into the dealership for a warranty repair . The dealership decided to keep my vehicle for 5 weeks, and then proceeded to give me my car back in worse condition than I had dropped it of repair . The dealership decided to keep my vehicle for 5 weeks, and then proceeded to give me my car back in worse condition than I had dropped it off . My car was screaming at me when I picked it up to tell me it had no oil. My tires were bald , even though I had changed them a few months prior . My back door broke , my breaks needed replacing , my tint was messed up beyond repair, my air conditioner didn’t seem to work anymore, and several other issues. The customer service and employees that helped me were some of the worst human beings I have ever come across . They screened my calls when calling to follow up on the progress of my vehicle. They were rude , and short , and ultimately unhelpful . And finally they are reporting falsely the maintenance on my vehicle on CARFAX to depreciate my vehicle even more. If I could give 0 stars I would . And I would HIGHLY suggest anyone who has a brain cell avoid this business like the plague it is on our community . I will make sure anyone I know , will never be doing business with them . More

by REYALVAREZ Verified Customer Verified Customer

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Just an oil change took over 1 hour. They don't listen to what the customer says and communicate it to the service person. They don't listen to what the customer says and communicate it to the service person. More

by SCHNACKP Verified Customer Verified Customer

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Just an oil change took over 1 hour. They don't listen to what the customer says and communicate it to the service person. They don't listen to what the customer says and communicate it to the service person. More

by SCHNACKP Verified Customer Verified Customer

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Scheduled an appointment for oil change and tire rotation. After waiting 1.5 hours still hadn't been touched. They said it would take 3 hours. So I left and rescheduled. 3 hours for basic servic rotation. After waiting 1.5 hours still hadn't been touched. They said it would take 3 hours. So I left and rescheduled. 3 hours for basic service is ridiculous and poor business. More

by SCHNACKP Verified Customer Verified Customer

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Great service l recomended very professional good customer service is nothing else for me to day customer service is nothing else for me to day More

by JOSEFERNANDEZ4330 Verified Customer Verified Customer

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Very helpful and patient, I enjoy there customer service and they help me a lot with my choices and they help me a lot with my choices More

by SARAPRADHAN Verified Customer Verified Customer

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Great Service and was able to get me out of there sooner than later under the time they predicted! than later under the time they predicted! More

by LIONELG88 Verified Customer Verified Customer

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Great salesman and staff. Quick to give attention but not overwhelming. Finance took too long. Should be able to handle quicker than several hours waiting Quick to give attention but not overwhelming. Finance took too long. Should be able to handle quicker than several hours waiting More

by gwashington5663 Verified Customer Verified Customer

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I was expecting to have to wait longer. Great job with time frame. Chris explained entire process great. Will be back for my next, next........ service. Thanks Great job with time frame. Chris explained entire process great. Will be back for my next, next........ service. Thanks More

by STEVEN56631 Verified Customer Verified Customer

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