Christopher Kaiser
Christopher Kaiser at Luther Burnsville Volkswagen
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Christopher Kaiser

Certified Sales & Leasing Consultant

Luther Burnsville Volkswagen

14550 Buck Hill Road
Burnsville, MN 55306

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4.9
27 Reviews
4.9

27 Reviews

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27 Reviews of Christopher Kaiser

January 13, 2025

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Chris and Megan wee both amazing though out the whole car buying process. They gave thorough explanations for things and were very helpful. I appreciated their honesty and the accommodations they provided. More

by Ayeflor8
Sales Price Transparency
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Recommend Dealer
Yes

January 10, 2025

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Avoid This Dealership! I had a very disappointing experience at this dealership. I received an offer that was $10,000 less for my trade-in compared to three other dealer More

by suziegeorge1331
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 21, 2025

Luther Burnsville Volkswagen responded

Thanks for sharing your feedback. Though our offer on your trade was in line with third party book values, we totally understand the frustration of taking the time to visit the Jeep dealer you bought your car from to get a higher amount. I do want to offer support to my staff that assisted on your transaction. We did review the phone call you had with our sales team after the approval was obtained. An offer was made to take a deposit on the car, but you shared with us you had another vehicle on our lot you wanted to compare it to before you committed. For the fairness of all customers and salespeople, it is our policy that all vehicles are available for sale until a deposit is placed. It is frustrating when your desired car is sold so close to making the final decision, I'm sorry the timing worked out as such. I hope the additional discount that was provided on the vehicle you did purchase helped fit it within your budget. I understand you made an offer to alter or remove any negative online reviews you posted if we were to discount the vehicle substantially further. We do not operate in that manner. Though we did not meet your expectations, I do you hope you enjoy your new vehicle, and appreciate your purchasing with us.

January 10, 2025

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Chris Kaiser and Craig Luedke helped me with the purchase of a 2023 Nissan Ariya. Customer service was excellent as well as the price. Thank you! Tim O. from St. Paul. More

by ophelan
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Recommend Dealer
Yes

Other Employees Tagged: Craig Luedke

December 31, 2024

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Megan and Christopher were very helpful and made the process of buying a car (which i normally hate) a pretty great experience. :) More

by wild1999
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Megan Cooley

December 19, 2024

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Great service, great car. Very quick process. Saleman was great, knowledgable and very entertaining. Would recommend More

by sdgaughran
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Recommend Dealer
Yes

December 04, 2024

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I have been working with Burnsville VW for 12 years and have always been treated great. More

by hillparty
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Recommend Dealer
Yes

Other Employees Tagged: Megan Cooley

October 29, 2024

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My salesman Chris was super easy to work with. He wasn’t your average pushy salesman like I’ve had numerous times in the past. Megan over in finance was also great. She was able to work her magic More

by Chase Wahl
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Megan Cooley

October 12, 2024

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My daughter had a wonderful experience at Luther Burnsville VW several years ago when she bought a new Jetta, and since I was now interested in a VW Atlas Cross Sport, I stopped into the dealership More

by Doug
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Chris Hayes , Mike Tweedy

September 26, 2024

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As measured by Carvana both the price for the Nissan LEAF I purchased and the trade in value for my Toyota Venza were very good deals. The sales support was excellent, and the items I forgot in the coin hold More

by STEVEA1949
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Megan Cooley

September 19, 2024

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Employee Rating

Awesome dealership! Chris was very knowledgeable on the car and helpful when working through the buying process. More

by David Vickers
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
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