Christopher Chase
Christopher Chase at Earnhardt Hyundai  North Scottsdale
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Christopher Chase

Service Advisor

Earnhardt Hyundai North Scottsdale

8445 E Frank Lloyd Wright Blvd.
Scottsdale, AZ 85260

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5.0
10 Reviews
5.0

10 Reviews

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10 Reviews of Christopher Chase

December 13, 2024

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Employee Rating

Chris was a pleasure to work with. He provided an estimate, called when the vehicle was ready, and was very professional. Thank you! More

by Al
Recommend Dealer
Yes
Dec 16, 2024

Earnhardt Hyundai North Scottsdale responded

Thank you, Al! We're thrilled to hear about your positive experience with Chris. Our team takes pride in providing excellent service, and it’s great to know that it made a difference for you. We appreciate your feedback and look forward to serving you again! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

November 01, 2024

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Chris was awesome. My wife and I drove up from Tucson and had our vehicle serviced. Chris took very good care of us, and we were ready to go in a very short time. Servi More

by David
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 04, 2024

Earnhardt Hyundai North Scottsdale responded

Thanks for the fantastic feedback, David! We're thrilled to hear that Chris provided you and your wife with excellent service during your visit. We appreciate you making the drive from Tucson and hope to see you again soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

September 28, 2024

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My service provider, Chris Chase was friendly and accommodating. He told me the service shouldn’t take longer than 1 hour and fifteen minutes and they delivered earlier, about 50 minutes. Great exper More

by whitingcurt
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 30, 2024

Earnhardt Hyundai North Scottsdale responded

Thanks for the fantastic review! We're thrilled to hear that Chris provided friendly and efficient service. Your satisfaction is our priority, and it's great to know we exceeded your expectations. Looking forward to serving you again! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

August 04, 2024

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Service experience was fantastic as always. Christopher Chase my service writer was fantastic and will keep going to get my service there. More

by Robbrio
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Recommend Dealer
Yes
Aug 05, 2024

Earnhardt Hyundai North Scottsdale responded

Hi Robbrio, thank you for your kind words and for choosing our service department! We're thrilled to hear that Christopher provided you with fantastic service. We look forward to continuing to meet your automotive needs in the future. Thank you for your loyalty! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

May 07, 2024

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My previous encounters with Earnhardt Hyundai Service and Sales were not stellar. However, this visit all the previous shortcomings in Service had been corrected! Chris met me promptly at my SUV -confi More

by Michael C.
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 08, 2024

Earnhardt Hyundai North Scottsdale responded

Michael, we're thrilled to hear about your recent positive experience at Earnhardt Hyundai Service and Sales! We're glad to hear that Chris provided excellent service and that you found the waiting area to be improved. Thank you for your feedback, and we look forward to seeing you again soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

April 28, 2024

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Being updated as to the status of the service activity on my vehicle is important to me. Without prompting, Chris Updated me several times during my visit on the status of my vehicle and when he expected th More

by chetsross
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 29, 2024

Earnhardt Hyundai North Scottsdale responded

chetsross, thank you for sharing your positive experience with us! We're thrilled to hear that Chris provided you with excellent service and kept you informed throughout your visit. We appreciate your trust in us and look forward to assisting you and your wife with your vehicle needs in the future. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

March 16, 2024

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Chris was helpful and very professional. My car was finished earlier than promised, and all the work was done perfectly. More

by Marknordling1966
Service Price Transparency
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Recommend Dealer
Yes
Mar 19, 2024

Earnhardt Hyundai North Scottsdale responded

Hi Mark, thank you for taking the time to share your positive experience with us! We are thrilled to hear that Chris provided you with excellent service and that your car was completed ahead of schedule. We appreciate your feedback and look forward to serving you again in the future. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

February 29, 2024

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Employee Rating

We are visiting the area from Nova Scotia and had an oil change done at the dealership. We were very pleased with service and the staff were great. We would certainly come back when we get back to the Sc More

by wizco1955
Recommend Dealer
Yes
Mar 01, 2024

Earnhardt Hyundai North Scottsdale responded

Thank you for sharing your positive experience with us, wizco1955! We're thrilled to hear that you were pleased with our service and that our staff took great care of you during your visit. We look forward to welcoming you back next time. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

February 15, 2024

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My new 2023 Santa Fe Hybrid stopped running and had to have it towed in for repair, but was told it would take a couple of days to find out what was wrong. I called my salesperson Art and asked him to st More

by bill
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Art, Suleiman

Feb 19, 2024

Earnhardt Hyundai North Scottsdale responded

Thank you for sharing your experience, Bill, and we apologize for any inconvenience. We are so proud of Art for stepping up and ensuring you were taken care of. Please don't hesitate to reach out if there's anything else we can help with. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

February 03, 2024

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I have a gas leak and I have gone to the dealership multiple times to fix. They tell me its something, they do the work and its not the thing they thought it was. Then my check engine comes back on. I More

by Jlrico01
Service Price Transparency
Workmanship
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Recommend Dealer
No
Feb 05, 2024

Earnhardt Hyundai North Scottsdale responded

We're discouraged this issue persists and we'd like to help ensure this is resolved once and for all. Please contact me at your earliest convenience and I will be happy to assist you. Regards, Patrick Burchell Service Director patrick.burchell@earnhardt.com

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