Christine Tonelli | Page 8

Purchasing a new car Robert was excellent in knowing his job and explaining in full details the options that my new care provides. He was very kind and patient. Robert was excellent in knowing his job and explaining in full details the options that my new care provides. He was very kind and patient. More

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Michael Vaughn saved Mcgrath from losing a loyal customer. Michael Vaughn has an amazing and excellence professionalism about himself, I referred a friend she’s getting the Palisade and I love my 2020 Palisad Michael Vaughn has an amazing and excellence professionalism about himself, I referred a friend she’s getting the Palisade and I love my 2020 Palisade. More

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could have been better my name is Brandi s.i took my car to mcgrath because my check engine light was on they checked my car I was told by bill i needed a catalytic converte my name is Brandi s.i took my car to mcgrath because my check engine light was on they checked my car I was told by bill i needed a catalytic converter and an oxygen sensor, I was suppose to bring my car back that saturday to get fix but i was in the hospital so i called to reschedule the service. i took my car in the following thursday to get fixed they had to order the sensor so they gave me a loaner til friday. after two days of having my car back the check engine light came on again so i took my car back that following wednesday they checked it and stated they had to reset the history but with in four hours the check engine light came back on so i called to let them know that it came back on so they scheduled me to come back in that saturday. they didn't check my car that day they told me to come back friday which was july 5th christine helped me that morning they gave me a loaner she called me that afternoon and told me i needed a slienoid and somethig else done and that it was covered under warranty and to keep the loaner til wednesday , she then called me saturday morning stated she was giving me an update on my car when i stated she called me yesterday and gave me an update she stated she didnt call or tell me anything and that my things i need to be done was not covered under warranty she told me to come fill out a card to get the repairs done but it was not a card it was an application to apply for a loan. i felt like they could have done better with the service they provided me with and im sure as many times i brung my car back that they been knew what was wrong with my car. More

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OVERAL GREAT EXPERIENCE I went to McGrath with the intentions of looking for a Honda Civic. I had been test driving a couple civics at different dealerships, but was still ve I went to McGrath with the intentions of looking for a Honda Civic. I had been test driving a couple civics at different dealerships, but was still very indecisive. McGrath was by far very different from the other dealers I previously went too. The people there were very kind & welcoming. Even though I had my heart set on the Honda Civic, Mario Mankowski recommend me a Hyundai Elantra, after the test drive, I ended up falling in love with it! He kept it real with me & didn’t try to push me into anything I didn’t want. Mario was very helpful in answering all my questions & was overall really fun to talk too! Thank you so much Mario Mankowski! I love my new ride!!! More

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The best spot to shop Marcus Lozano made my car buying experience very easy. I would highly recommend him if your looking to buy a car. I felt very comfortable with him and Marcus Lozano made my car buying experience very easy. I would highly recommend him if your looking to buy a car. I felt very comfortable with him and he answered all my crazy questions with a friendly smile. More

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The best I had a pleasure to buy a car from this dealership. Everyone was knowledgeable and friendly. My salesman Jacob Psarski was a genuinely caring person I had a pleasure to buy a car from this dealership. Everyone was knowledgeable and friendly. My salesman Jacob Psarski was a genuinely caring person who makes a great salesperson. He is trustworthy, helpful and well organized. Jacob makes sure you’re well taken care of and always welcomes you with a smile. He definitely exceeded my expectations. Thank you for such great experience!!! More

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Bad service ever We are not satisfied with the service and with the quality of our brand new Hyundai Santa Fe 2018. We'll never buy Hyundai again after that! Stay away We are not satisfied with the service and with the quality of our brand new Hyundai Santa Fe 2018. We'll never buy Hyundai again after that! Stay away from this company! Awful service More

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Helpful service My daughter had her catalytic converter stolen from her 2017 Hyundai Tucson. The car was towed to McGrath and she met Christine in the service departm My daughter had her catalytic converter stolen from her 2017 Hyundai Tucson. The car was towed to McGrath and she met Christine in the service department. I worked with Christine in getting the insurance company approval, the car repaired and other measures taken to hopefully avoid a reoccurrence. Christine was extremely helpful, friendly, conscientious and responsive. She kept track of our matter throughout and gave me updates on an almost daily basis without my asking. I could not be more pleased with how she handled our matter. More

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Great service Always great service been a Hyundai customer 3yrs and counting and this is my second vehicle from McGrath. Maintenance is always smooth and timely jus Always great service been a Hyundai customer 3yrs and counting and this is my second vehicle from McGrath. Maintenance is always smooth and timely just great More

by kdevon20001 Verified Customer Verified Customer

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Financing at the end of a Lease 5/18/17 First, I would like to thank Christine my service advisor for recommending to me Joe Koth in finance. I had a previous bad experience with 5/18/17 First, I would like to thank Christine my service advisor for recommending to me Joe Koth in finance. I had a previous bad experience with an unamed sales person who no longer works there and it was time to finish my lease. Joe worked with finance companies for me on Thursday evening and Friday during the day. Without any hesitation he went above and beyond to help me get the balance financed after the lease. When I went in to the dealership on Friday I also needed to meet with the salesman Marcus Lozano who helped tremendously with the closing of the deal paperwork. Thank you again for all of your hard work to make it a stress free process for me. I do appreciate all three of you, and the McGrath Family should be proud to have you working for their company. More

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