Christine Morganelli
Christine Morganelli at McGovern Ford of Saugus

Christine Morganelli

Asst. Service Manager

McGovern Ford of Saugus

1481 Broadway
Saugus, MA 01906

4.9
37 Reviews
4.9

37 Reviews

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37 Reviews of Christine Morganelli

March 02, 2025

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Quick easy nice people, showed me what was going on, explained the problem and how to fix, and even recommended saving me money! More

by brian
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Recommend Dealer
Yes
Mar 03, 2025

McGovern Ford of Saugus responded

Brian, we're delighted to hear that our team at McGovern Ford Saugus provided you with a smooth and informative experience. Thank you for sharing your positive feedback!

February 22, 2025

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Great service and very helpful ,always has the parts never have to wait to long More

by michaeltuttavilla
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Recommend Dealer
Yes
Feb 24, 2025

McGovern Ford of Saugus responded

We're glad we could deliver a 5-star experience here at McGovern Ford Saugus, Michael!

February 11, 2025

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McGovern Saugus is by far the best dealership I’ve ever dealt with. I highly recommend them to everyone More

by Mario
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Recommend Dealer
Yes
Feb 11, 2025

McGovern Ford of Saugus responded

Mario, thank you for the high praise! We're delighted to hear that your experience at McGovern Ford Saugus was top-notch. We appreciate your recommendation and look forward to serving you in the future!

January 14, 2025

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I went in for service on my 2022 Aviator the service person Christine was very friendly and helpful, I need to because the recall parts were not in stock, I look forward to coming back to this dealershi More

by tom
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Recommend Dealer
Yes
Jan 14, 2025

McGovern Ford of Saugus responded

Tom, we're glad to hear Christine provided you with friendly and helpful service at McGovern Ford Saugus. We appreciate your patience regarding the recall parts and look forward to welcoming you back soon!

January 09, 2025

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Ready when promised, work professionally done. Staff were pleasant and courteous or I wouldn’t have been a customer for almost 15 years. More

by A.I.Alpert
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Recommend Dealer
Yes

Other Employees Tagged: Chris Gabresi, Jeff Perkins

Jan 09, 2025

McGovern Ford of Saugus responded

Thank you for your loyalty and kind words about our team at McGovern Ford Saugus! We're delighted to have served you well over the years. Looking forward to many more!

January 08, 2025

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They had a loaner car ready for me and got my truck in and out fast, I would definitely recommend their service department More

by dmsigndesign
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Recommend Dealer
Yes

Other Employees Tagged: Melvin Deleon

Jan 08, 2025

McGovern Ford of Saugus responded

We're delighted to hear that our service department at McGovern Ford Saugus took great care of you and your truck! Thank you for recommending us, and we look forward to assisting with any future needs.

January 05, 2025

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I specifically asked for a starter repair under warranty and a state inspection, in between getting sales texts which I stopped looking at they texted that my truck needed around 1500 in repairs that I turn More

by rspintig
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Recommend Dealer
No
Jan 11, 2025

McGovern Ford of Saugus responded

Hi- thank you for leaving a review. Here at the Dealership we value our customers and strive for a top-level customer experience. It seems like we missed the bar here and would love the opportunity to make it right. We would love to get a better understanding of what may have happened. At your earliest convenience, please reach out to our Service Manager, Melvin Deleon directly at 781 231 1945 or via email: mdeleon@mcgovernauto.com. Thank you.

January 01, 2025

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Excellent communication. The truck was left overnight due to an on road breakdown.Myles staying contact with me so that I never need to call for a follow up. I knew exactly w More

by Mark P
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Recommend Dealer
Yes
Jan 02, 2025

McGovern Ford of Saugus responded

Mark, we're glad to hear that Myles kept you informed and ensured a smooth experience at McGovern Ford Saugus. Thank you for sharing your positive feedback!

December 21, 2024

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Christine was excellent but my car came back with something else wrong with it turn when it when in. I would not recommend this dealership. More

by cav1206
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Recommend Dealer
No
Dec 23, 2024

McGovern Ford of Saugus responded

Thank you for leaving a review. We value our customers and strive for a top-level customer experience. It seems like we missed the bar here and would love the opportunity to make it right. We would love to get a better understanding of what may have happened. At your earliest convenience, please reach out to our Service Manager, Melvin Deleon directly via email: MDeleon@mcgovernauto.com. Thank you.

December 18, 2024

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Great service. Fast service very happy with service.Thanks to the gentleman that worked on my car. More

by Djace692003bluey
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Recommend Dealer
Yes
Dec 18, 2024

McGovern Ford of Saugus responded

We're glad to have been of assistance! We appreciate your business and hope to see you for another efficient visit to McGovern Ford Saugus.

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