Christine Klaben
Christine Klaben at Klaben Ford Lincoln
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Christine Klaben

General Sales Manager

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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5.0
1,490 Reviews

I started working at Klaben when I was 16 years old, answering phones and filing paperwork. Throughout my high school and college years, I took on various roles at the dealership which helped to expand my knowledge and understanding of the business. I started working in the Finance Department at the age of 23, while completing my MBA at the University of Akron. I had a strong curiosity and interest in Finance, mostly because of my love for working with people and numbers. I worked as a Finance Manager for 19 years, and transitioned to the role of Sales Manager in August 2021. I am proud to work for a company that grounds itself in customer loyalty and satisfaction and have enjoyed the relationships I have built with several of my customers over the years.

Dealership Experience

29 yrs, 4 mos

Industry Experience

29 yrs, 4 mos

Languages Spoken

English English

5.0

1,490 Reviews

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1490 Reviews of Christine Klaben

September 19, 2024

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Total customer service & satisfaction is their specialty! ! Been customers for over 20 years, will never change! More

by pasofan58
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Recommend Dealer
Yes

September 13, 2024

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This was a very pleasant purchase process and my questions were answered and all my concerns allayed. More

by jneidert1961
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Recommend Dealer
Yes

Other Employees Tagged: Jennifer Bowen, Gragg Adkins

September 08, 2024

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I have been, over the past 10+ years, buying and servicing each and every car, truck and SUV purchased. Not once have I been disappointed - quite the opposite in fact. All involved are vested 110% More

by marf2007
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Recommend Dealer
Yes

Other Employees Tagged: Kim Wolfram, Richard Klaben

September 06, 2024

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Always a pleasure shopping at Klaben with Terry. I wouldn't dream of buying from anyone else. Terry has always been very responsive and accommodating with us. We live south of Columbus and have a Fo More

by angelamhart03
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Recommend Dealer
Yes

September 02, 2024

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Everything about Klaben Ford is EXCELLENT. ..I speak highly about the dealership as a whole More

by VILLAGEMARATHON
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Recommend Dealer
Yes

Other Employees Tagged: Terry Baughman

August 26, 2024

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My entire family has trusted this dealership for nearly 2 decades and will continue to do so for as long as we are around! Never a bad experience and they work with us in every way possible. More

by BRITTANYRAE
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Recommend Dealer
Yes

Other Employees Tagged: Tim Sterling

August 20, 2024

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Bo Stewart helped me so much with buying my first car. He made sure that I got exactly what i wanted, exactly what I could pay for, and what would be safe for me as a new driver. I highly recommend this d More

by emmierose2169
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Recommend Dealer
Yes

Other Employees Tagged: Bo Stewart, Angela Mazzagatti

August 19, 2024

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We have been customers of Klaben for 12 years. Between friends and family we have purchased more cars than I can count. Every time they exceed expectations. They go above and beyond to earn your l More

by oley9546
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Recommend Dealer
Yes

August 18, 2024

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It was a nice experience. Tim was great. Worked through some of my high demands and made a deal More

by SUTT2
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Recommend Dealer
Yes

Other Employees Tagged: Tim Sterling, Michael Uzl II

Aug 19, 2024

Klaben Ford Lincoln responded

Scott, Thank you for taking the time to post a review regarding your recent experience at Klaben. We greatly appreciate the feedback as it helps us to know if we provided the level of service our customers deserve, as well as areas in need of improvement. Based on the overall rating, it would indicate that we provided you with a satisfactory experience, but failed to deliver the exceptional service you deserve when you put your trust in the Klaben team. That being said, I welcome the opportunity to gain additional insight on your visit to better understand how we can improve. At your convenience, please feel free to contact me at the information listed below so we can discuss further. I look forward to speaking to you. Thank you for your business! Thank you, Christine Klaben 330-673-3139 ext 314 cklaben@klaben.com

August 17, 2024

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Well, I've been buying vehicles from Klaben since 2017 and have been impressed and very satisfied with my purchases and a great service and finance departments. I tell everyone about your dealership and h More

by JMC
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Recommend Dealer
Yes
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