she is always proactive and anticipating what I need next
she also pointed out a nail in my tire immediately upon intake of my vehicle, as well as followed up with me about a question I had for the technicia
she also pointed out a nail in my tire immediately upon intake of my vehicle, as well as followed up with me about a question I had for the technician she made sure that I did not have to come in for a separate visit and handled my request over the phone
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by EILEEN.SUMMERFIELD
Verified Customer
Verified Customer
Other Employees Tagged:
Christina Serafin
Very helpful and good problem solvers Worked with me to
accommodate my schedule Thank you
accommodate my schedule Thank you
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by florio
Verified Customer
Verified Customer
Other Employees Tagged:
Christina Serafin
Jul 24, 2026 -
Ciocca Audi Volkswagen Porsche of Flemington responded
Thank you for highlighting our service team’s problem-solving and flexibility. We’re glad we could accommodate your schedule and address your Audi A6 needs. We appreciate your trust and look forward to assisting you again.
Audi Flemington recently provided an artfully executed
experience navigating my lease end, and entree into a new lease, at their facility. In the more than capable hands of Nicholas Wold and Chris Bielaws
experience navigating my lease end, and entree into a new lease, at their facility. In the more than capable hands of Nicholas Wold and Chris Bielawski, I could not have asked for a more thoughtful and enjoyable sales encounter. Nicholas demonstrated the type of oversight one would expect from a premium automotive brand, and Chris rounded out a carefully crafted, stress free event. First class. Equally helpful, Christina Serafin provided exceptional council while considering strategy from one lease to another. She is a true asset to Audi Flemington. Finally, sitting down with Paul Strum to sign the paperwork was more akin to a friendly and engaging conversation with a long lost friend than the typical financial chore.
Given the variety of premium brands available to the market, Nicholas, Chris, Christina and Paul made it clear the road ahead was with them, and AUDI Flemington. I couldn't be more grateful for the care and attention these four individuals brought to the acquisition of my new Audi.
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by ajkydd221
Verified Customer
Verified Customer
Other Employees Tagged:
Five Stars: Nicholas Wold, Chris Bielawski, Paul Strum
Jul 24, 2026 -
Ciocca Audi Volkswagen Porsche of Flemington responded
We’re thrilled that your end of lease process and transition to the new SQ8 lease were so seamless. Christina’s strategic guidance made planning your next Audi lease effortless. Enjoy every moment in your new SQ8.
Always prompt and courteous service.
The service department is and has always been honest and reliable.
The service department is and has always been honest and reliable.
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by SLYNN01
Verified Customer
Verified Customer
Service Price Transparency
Jul 22, 2026 -
Ciocca Audi Volkswagen Porsche of Flemington responded
We appreciate your kind words about our service team. It’s great to hear that you find the department honest, reliable, and prompt. Thank you for trusting us with your Audi and we look forward to serving you again.
I have always had good vibes with this facility.
They are good people who do good work.
They are good people who do good work.
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by ROMANBLACKSQUIRREL
Verified Customer
Verified Customer
Service Price Transparency
Jul 20, 2026 -
Ciocca Audi Volkswagen Porsche of Flemington responded
It’s great to know you’ve always felt welcome and confident in our team’s work. We’re glad your Volkswagen service went smoothly and appreciate your continued trust in us.
Professional and complete understanding of the
maintenance They were all great especially the video Fantastic
maintenance They were all great especially the video Fantastic
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by ARTHUR.SHANKIN
Verified Customer
Verified Customer
Other Employees Tagged:
Christina Serafin
Jul 19, 2026 -
Ciocca Audi Volkswagen Porsche of Flemington responded
It’s wonderful to hear our team provided clear insight into your Audi A4 maintenance. We’re glad Christina’s video walkthrough highlighted each step and made your experience professional. We appreciate your five-star rating and hope to help you with any future needs.
Christine was wonderful helping me out in a desperate
situation with a flat tire! She fit me into the schedule and had a tire in stock!! Always a pleasure working with her
situation with a flat tire! She fit me into the schedule and had a tire in stock!! Always a pleasure working with her
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by Ewestlein
Verified Customer
Verified Customer
Service Price Transparency
Jul 20, 2026 -
Ciocca Audi Volkswagen Porsche of Flemington responded
We’re thrilled Christina fit you into the schedule and had a tire in stock for your Audi Q5. We’re glad we could turn a flat tire emergency into a smooth experience. Thank you for choosing Audi Flemington and we look forward to seeing you at your next visit!
- Audi Flemington
Jul 20, 2026 -
Ciocca Audi Volkswagen Porsche of Flemington responded
Thank you for the positive review! We’re thrilled Christina fit you into the schedule and had a tire in stock for your Audi Q5. We’re glad we could turn a flat tire emergency into a smooth experience. Thank you for choosing Audi Flemington and we look forward to seeing you at your next visit!
- Audi Flemington
Incredibly friendly and courteous from start to finish.
Car was repaired quicker than promised and under budget. A very good day.
Car was repaired quicker than promised and under budget. A very good day.
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by Audi S4
Verified Customer
Verified Customer
Other Employees Tagged:
Christina Serafin
Jul 17, 2026 -
Ciocca Audi Volkswagen Porsche of Flemington responded
Thank you for sharing this fantastic feedback. We’re thrilled Christina and our team provided courteous service and completed your Audi repair ahead of schedule and under budget. We look forward to helping you again.
Christina is the best.
She defines customer service and always follow ups and sets expectations. Thank you Christina.
She defines customer service and always follow ups and sets expectations. Thank you Christina.
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by abartels
Verified Customer
Verified Customer
Service Price Transparency
Jul 13, 2026 -
Ciocca Audi Volkswagen Porsche of Flemington responded
Great to know that Christina provided attentive follow up and set clear expectations for your Audi S5 service. We will pass along your praise to her. Thank you for sharing your experience.
Christina at the Audi service department is fantastic.
She always makes me feel like a valued customer rather than just another ticket number. She is incredibly friendly, empathetic about the repair proce
She always makes me feel like a valued customer rather than just another ticket number. She is incredibly friendly, empathetic about the repair process, and keeps me updated every step of the way. If you want great communication and a welcoming experience, Christina is the person to talk to,
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by laurarainsberger
Verified Customer
Verified Customer
Service Price Transparency
Jul 11, 2026 -
Ciocca Audi Volkswagen Porsche of Flemington responded
We’re thrilled that Christina’s attentive updates and warmth turned your Audi Q5 service into a smooth experience. We appreciate you highlighting her clear communication throughout the repair process. We look forward to assisting you again in the future.