Christina Carson
Christina Carson at Lexus of Sacramento
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Christina Carson

Service Advisor

Lexus of Sacramento

2600 Fulton Ave
Sacramento, CA 95821

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4.8
372 Reviews

Dealership Experience

23 yrs, 7 mos

Industry Experience

23 yrs, 7 mos

Languages Spoken

English English

4.8

372 Reviews

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372 Reviews of Christina Carson

March 30, 2025

Dealership Rating
Employee Rating

Very nice and helpful. Easy to make an appointment and get the right information. Good service. More

by Romi Horja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: V Moua

Mar 31, 2025

Lexus of Sacramento responded

Romi, thank you for the great review. We look forward to seeing you again at Lexus of Sacramento!

March 22, 2025

Dealership Rating
Employee Rating

Christina in service is great taking care of my Lexus service needs. She wrote down all my paperwork quick. She informed me about what was done to my Lexus. All my services done there was quick and not h More

by ksinn13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2025

Lexus of Sacramento responded

We're delighted to hear that Christina provided such efficient and trustworthy service at Lexus of Sacramento. It's great knowing your experience was smooth and informative. Thank you for sharing this feedback!

February 07, 2025

Dealership Rating
Employee Rating

Always a great experience at Lexus of Sacramento. My advisor Christina Carson is wonderful and is beyond professional. She was able to help me and answer any questions I had. More

by bryan_2o9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2025

Lexus of Sacramento responded

Bryan, we're delighted to hear that Christina provided you with exceptional service at Lexus of Sacramento. Thank you for sharing your positive experience!

January 01, 2025

Dealership Rating
Employee Rating

Service department is the best flexible appointment, good service, responsible service fees. Good customer service More

by RZ97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Homer Mendoza

Jan 02, 2025

Lexus of Sacramento responded

Thank you for highlighting the excellent service and flexibility of our team at Lexus of Sacramento! We're glad to hear that your experience with us was positive. We look forward to serving you again in the future!

December 22, 2024

Dealership Rating
Employee Rating

No matter what I bring my car in for they always surpass my expectations. They treat me very well and always with fairness. I don't trust any other dealership to work on my car! More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Russ McDuffie, Homer Mendoza

Dec 23, 2024

Lexus of Sacramento responded

Melissa, it's fantastic to hear that our team at Lexus of Sacramento consistently exceeds your expectations! We truly appreciate your trust and loyalty. Looking forward to serving you again in the future!

November 15, 2024

Dealership Rating
Employee Rating

I've been working with Christina since I bought my first Lexus 300. She has a professional demeanor and is always ready to listen to my concerns about my Lexus 350. I trust her judgment, and I appreciate More

by kwc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Lexus of Sacramento responded

Thank you for sharing your experience with us! We're delighted to hear that Christina has consistently provided professional and attentive service at Lexus of Sacramento. We appreciate your trust in our team, and we're here whenever you need assistance with your Lexus 350.

August 25, 2024

Dealership Rating
Employee Rating

I am a long term customer and Lexus of Sacramento is an outstanding dealership. The Service Department is an excellent And is the Best of the Best Team. My Service Advisor Christina Carson is Truly a More

by ahreddi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2024

Lexus of Sacramento responded

Thank you for being a loyal customer and sharing such wonderful feedback about Christina and the team at Lexus of Sacramento. We're delighted to hear that your service visit was prompt and efficient!

Aug 26, 2024

ahreddi responded

ahreddi@gmail.com

June 25, 2024

Dealership Rating
Employee Rating

My sales representative Travis was friendly knowledgeable. He definitely made my sales experience pleasant and joyful. My financial representative michael was also fabulous. The dealership More

by mellops49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Zinda , Travis Glessner

Jun 25, 2024

Lexus of Sacramento responded

Melissa, we're delighted to hear that Travis and Michael made your experience at Lexus of Sacramento pleasant and joyful. Thank you for the kind words about our team and dealership! Enjoy your new vehicle!

June 05, 2024

Dealership Rating
Employee Rating

I purchased my vehicle from them in 2015, have ALWAYS brought my vehicle in for service. During one of the service appointments, they messed up with my GPS system and broke it. They have refused to repai More

by concerned
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 05, 2024

Lexus of Sacramento responded

It's upsetting to hear about your experience with our service department. We strive for consistency and accountability, so it's concerning that we've fallen short in addressing the issues with your GPS system and windshield. I'd like the chance to make this right; please reach out directly at your earliest convenience. Thank you, Gustavo Reynoso - Assistant Service Manager - 916.465.6291

May 24, 2024

Dealership Rating
Employee Rating

Great service from Christina Carson, service advisor. I have received excellent maintenance for 20 years. More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 24, 2024

Lexus of Sacramento responded

Thank you for your loyalty over the past 20 years! We're delighted to hear that Christina and our team at Lexus of Sacramento have consistently provided great service. We look forward to continuing to serve you!

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