Christin Lanzalaco | Page 2

Treated like A Queen A quality dealer who CARES from the sale to service needs. Will be back for more of my cars needs and will probably purchase another vehicle. A quality dealer who CARES from the sale to service needs. Will be back for more of my cars needs and will probably purchase another vehicle. More

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Always excellent consistent service VanBortle is the best for purchasing and service of vehicles. Been working with them since 2005. Have purchased 3 vehicles and wouldn’t consider goin VanBortle is the best for purchasing and service of vehicles. Been working with them since 2005. Have purchased 3 vehicles and wouldn’t consider going elsewhere More

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Excellent service! Prompt, courteous service. Genuine focus on customer and their needs. They go the extra mile to assist and make things seamless! Sales & finance dep Prompt, courteous service. Genuine focus on customer and their needs. They go the extra mile to assist and make things seamless! Sales & finance departments both go above and beyond to assist with the sale. Service department has a high level of precision and protect the dignity of customers. More

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Easy to deal with Great experience easy to deal with don't think I need 25 words to make a point about this and I have to do something else Great experience easy to deal with don't think I need 25 words to make a point about this and I have to do something else More

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2017 Ford Escape If you are in the process of looking for a new vehicle, I highly recommend VanBortel Ford to be the first place you stop. I worked with their Sales a If you are in the process of looking for a new vehicle, I highly recommend VanBortel Ford to be the first place you stop. I worked with their Sales and Finance Department, and they are simply the best. When working with Christin -- she listened to what I was willing and able to pay as to monthly payments and the range of the down payment. She came back with options for the Ford Fusion and Escape with various price points. From there, we test drove both. I made my selection, and then was able to meet with Brandon. Talk about no pressure -- he reviewed with me several of the extended warrant option packages available; told me that I could pick and choose what would best meet my needs and want I wanted. There was simply no pressure. A couple of days later I was back to pick up my new vehicle. Needless to say the experience was the best, and where else when you leave the dealership you give your sales person a hug for all that she did to make it happen. More

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Best experience ever! We were treated like royalty they were all very pleasant only dealership to even try to find Escape we wanted!! Took time to go through how all the We were treated like royalty they were all very pleasant only dealership to even try to find Escape we wanted!! Took time to go through how all the new things worked, put blu tooth on my phone didnot have to do. Every single item was addressed! Super experience and employees, recommend Van Bortel in E Rochester very highly!! More

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Van Bortal Ford made my experience worth the 45 mile drive. Van Bortel Ford takes the stress out of purchasing a vehicle. I bought a 2016 F-150; got a great deal, honest up front with no surprises. Lee Daubens Van Bortel Ford takes the stress out of purchasing a vehicle. I bought a 2016 F-150; got a great deal, honest up front with no surprises. Lee Daubenspeck Sales Manager and Christen Lanzalaco Sales Rep were second to none in service professionalism, respect and friendliness. And lastly I can't leave out Mark Hawkins Delivery Specialist who gave me all the time I needed going over my F-150 features head to toe . He was attentive to detail and presented with an awesome attitude. Thanks Mark. Van Bortal Ford made my experience worth the 45 mile drive. :-) More

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