Christian Terrell
Christian Terrell at Serra Chevrolet
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Christian Terrell

Sales Associate

Serra Chevrolet

1170 Center Point Pkwy
Birmingham, AL 35215

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4.5
33 Reviews

Dealership Experience

2 yrs, 9 mos

Industry Experience

3 yrs, 3 mos

Languages Spoken

English English

4.5

33 Reviews

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33 Reviews of Christian Terrell

April 30, 2024

Dealership Rating
Employee Rating

I truly enjoyed working with the salesman. He went above and beyond his job to help me get in a vehicle. More

by angelemartin46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2024

Serra Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Serra Chevrolet Birmingham Team

October 06, 2023

Dealership Rating
Employee Rating

I’ve had several issues with my vehicle since I purchased it. I have had to get it repaired 5 times and I’ve only had it for 5 months. Most nightmarish experience I’ve ever had. More

by abdelgadir1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 09, 2023

Serra Chevrolet responded

We appreciate you bringing this to our attention. Please contact us directly as soon as possible so that we can discuss this situation and come to a resolution together. Thank you, and we look forward to hearing from you soon. Sincerely, The Serra Chevrolet Birmingham Team

June 27, 2023

Dealership Rating
Employee Rating

All the people at Serra were knowledgeable , friendly and ready to help. They offered top trade in value for my used car so we were able finalize a deal during my visit. More

by Jeff
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Cedric Robinson, Vicki Edwards

Jun 29, 2023

Serra Chevrolet responded

Jeff, we love hearing about customers who have a great experience at Serra Chevrolet Birmingham and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions about your new vehicle. Sincerely, The Serra Chevrolet Birmingham Team

June 10, 2023

Dealership Rating
Employee Rating

Christian was very professional and provided excellent service. He walked me through the process with patience. I am sure I will enjoy my vehicle for years to come. I will recommend family and friends. More

by Ree
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Marcus Worthy

Jun 12, 2023

Serra Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Serra Chevrolet Birmingham Team

June 08, 2023

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Employee Rating

The sales rep was very helpful and was the reason why we purchased the SUV. More

by anhun1958
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vicki Edwards

Jun 09, 2023

Serra Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Serra Chevrolet Birmingham Team

June 02, 2023

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Employee Rating

Vicki, Richard, Malik, Christian, Cedric, Brittany, Ashley, Antonio, Jarrell, Chadwick, Destiny and Lela made me feel at home! This place ricks!! More

by CLINTSNESLLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 02, 2023

Serra Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Serra Chevrolet Birmingham Team

June 02, 2023

Dealership Rating
Employee Rating

Nice friendly staff and Environment as well. Everyone was so helpful and easy going . I will definitely recommend to friends and family. More

by dukenj831
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vicki Edwards

Jun 05, 2023

Serra Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Serra Chevrolet Birmingham Team

June 01, 2023

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Employee Rating

The first day I had the car the check engine light turned on forcing us to come back and turn in the car for MORE maintenance. We were assured it had been checked up to proper code. This is honestly a huge d More

by jacksnjules
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 02, 2023

Serra Chevrolet responded

We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Sincerely, The Serra Chevrolet Birmingham Team

May 05, 2023

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Employee Rating

Awesome dealer experience! Worked with me by phone as I'm in a different state and made the process smooth. More

by peyton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vicki Edwards

May 08, 2023

Serra Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Serra Chevrolet Birmingham Team

May 01, 2023

Dealership Rating
Employee Rating

Really enjoyed the process on buying my Chevy Colorado. Sales person answered all my questions and concerns. Christian did amazing job and love to work together on our future purchases. Thanks again More

by Dustinchriswell54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 03, 2023

Serra Chevrolet responded

Thank you for your great review! We're glad that Christian could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Serra Chevrolet Birmingham Team

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