Christian Sanchez
Christian Sanchez at Chrysler Dodge Jeep Ram of Chicago
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Christian Sanchez

Service Advisor

Chrysler Dodge Jeep Ram of Chicago

5950 N Western Ave
Chicago, IL 60659

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4.6
114 Reviews
4.6

114 Reviews

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114 Reviews of Christian Sanchez

December 22, 2023

Dealership Rating
Employee Rating

Sold me a 2024 Jeep Cherokee. Good price in Chicago land area. Very informative with the brand and great customer service . More

by Jack_b1973
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 26, 2023

Chrysler Dodge Jeep Ram of Chicago responded

Jack_b1973, Congratulations! Welcome to the CDJR of Chicago family! We strive to make every experience here special, and we're happy that we've managed to do that for you. Enjoy your new vehicle and as always drive safely!

December 15, 2023

Dealership Rating
Employee Rating

Service was excellent staff was very professional and knowledgeable I definitely recommend this place to anyone. More

by saleem3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2023

Chrysler Dodge Jeep Ram of Chicago responded

saleem3, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

December 11, 2023

Dealership Rating
Employee Rating

Great service! From the moment I walked in I was greeted promptly. Loved that they washed my car. I definitely will be back for future work. More

by MrLTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2023

Chrysler Dodge Jeep Ram of Chicago responded

MrLTZ, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

December 07, 2023

Dealership Rating
Employee Rating

The team was very helpful. What was most appreciated was the prompt attention and immediate review of my issue. In past experiences it would take time to get an assessment of More

by cwilliams55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2023

Chrysler Dodge Jeep Ram of Chicago responded

cwilliams55, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

December 06, 2023

Dealership Rating
Employee Rating

Words cannot describe our frustration. I believe our Jeep has been with your service department in June and we just got it back this week in December. More

by dlyons6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 06, 2023

Chrysler Dodge Jeep Ram of Chicago responded

dlyons6, thank you for bringing this to our attention. We want to hear about your experience and have the opportunity to make this right. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

December 06, 2023

Dealership Rating
Employee Rating

Everyone was excellent. The dealership did a wonderful job. Christian was a pleasure to work with. Thank you- More

by rachel51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2023

Chrysler Dodge Jeep Ram of Chicago responded

rachel51, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

December 05, 2023

Dealership Rating
Employee Rating

Great experience, fast and easy service. Will definitely be returning for all service needs. Thank you. More

by lmedellin0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2023

Chrysler Dodge Jeep Ram of Chicago responded

lmedellin0, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

December 01, 2023

Dealership Rating
Employee Rating

Was quoted an hour to an hour and a half. It took over 5 hours. I had to keep taking Ubers back and forth. I asked for a quote on new and upgraded tires and I couldn’t get one. Kept giving me More

by lwojo1532
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 01, 2023

Chrysler Dodge Jeep Ram of Chicago responded

lwojo1532, thank you for bringing this to our attention. We want to hear about your experience and have the opportunity to make this right. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

November 30, 2023

Dealership Rating
Employee Rating

Not professional not a great dealership never get my business again I came back to the dealership to get my car serviced, which was detail the salesman who sold me. The car wouldn’t talk to me Wave and More

by kdeu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 01, 2023

Chrysler Dodge Jeep Ram of Chicago responded

kdeu, thank you for bringing this to our attention. We have already tried to reach out to you to make this right. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

November 30, 2023

Dealership Rating
Employee Rating

I was provided with great service. I hadn't been to this service department in a while and it has changed for the better. More

by Ritz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2023

Chrysler Dodge Jeep Ram of Chicago responded

Ritz, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

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