Christian Mellinger

I would have liked to have Christian come let me know there was a $6K repair needed in person instead of me seeing it dispatched to my phone. Also I would like it straight because I was terrified to driv there was a $6K repair needed in person instead of me seeing it dispatched to my phone. Also I would like it straight because I was terrified to drive home in the vehicle. Just a few suggestions, not anyone’s fault. I did get rid of the vehicle and now have a new vehicle More

by Shayla McDonald Verified Customer Verified Customer

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Christian was kind, helpful and very professional. My questions were answered completely. This was my first service appointment and will definitely be back. I trust this service department and beli My questions were answered completely. This was my first service appointment and will definitely be back. I trust this service department and believe my car will be well taken care of. Hospitality may be a funny thing to say for a service department, however, in my world it means a lot. Thank you. More

by simplehaven Verified Customer Verified Customer

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Wonderful experience for my 1st service department visit at Walser Mini BMW. Christian went above and beyond when we experienced a delay in spurcing a replacement part. Kudos to Christian and the entire s at Walser Mini BMW. Christian went above and beyond when we experienced a delay in spurcing a replacement part. Kudos to Christian and the entire service department at Walser. Job well done! More

by stephen.lebrun Verified Customer Verified Customer

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Very professional and informed me of everything I was very pleased with my overall experience very pleased with my overall experience More

by rmgreen06 Verified Customer Verified Customer

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Christian was very helpful and made it an easy process as I had not been in for service prior to this visit. I had not been in for service prior to this visit. More

by cdmalsam Verified Customer Verified Customer

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They were great and i’ll definitely be back for regular service. I look forward to working with them long term. service. I look forward to working with them long term. More

by monte.yingling Verified Customer Verified Customer

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Very good communication and easy to deal with. Thank you for the great service. I am very satisfied! Thank you for the great service. I am very satisfied! More

by bwoody0 Verified Customer Verified Customer

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At the other services lines in the same company (Walser), they always wash my car. I spent over $2,000 at BMW service and no car wash. they always wash my car. I spent over $2,000 at BMW service and no car wash. More

by mkater31 Verified Customer Verified Customer

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it has been a very good service experience this time, people are very kindly with knowledge to tell me what is needed to get done this time. The only one thing like to tell BMW is your web-site was not people are very kindly with knowledge to tell me what is needed to get done this time. The only one thing like to tell BMW is your web-site was not easy to make reservation from my experience in the last two weeks, I was trying that, but did not work out as it will be. Thanks, Fuji Wu More

by fuji.wu Verified Customer Verified Customer

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Felt like a Wal-mart auto center vs a high end auto service center. I have been there twice now and never a loaner available. I discussed about a tear in the rear arm rest leather and they said not th service center. I have been there twice now and never a loaner available. I discussed about a tear in the rear arm rest leather and they said not their fault. No one has sat back there to get a tear. I mentioned about gas fill cover coming off and they said not their fault. The BMW is only 1 yr old and I bought an extended warranty. More

by mr396 Verified Customer Verified Customer

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