Christian Karamitsos

Alex was very attentive, patient, kind and honest. I appreciate how he painted the picture of what I qualified for. He didn't pressure me into making a decision and I appreciated that he allowed me th I appreciate how he painted the picture of what I qualified for. He didn't pressure me into making a decision and I appreciated that he allowed me the weekend to make a decision. I'm sure I will be closing with him and I'm grateful for the experience. More

by brijadonne Verified Customer Verified Customer

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Nick was the most amazing and respectful young man. He made sure I was knowledgeable of everything I was getting and worked my deal to my satisfaction. He didn’t stop until I was happy. All the staff w He made sure I was knowledgeable of everything I was getting and worked my deal to my satisfaction. He didn’t stop until I was happy. All the staff was great and all had smiles on their faces. The manager Mr. Christian came out personally and introduced himself and assured I would be happy when it was time for me to leave. I’m so glad God sent me to this dealership. The disappointment I experienced prior to going there, I didn’t even want to go forward with it purchasing a new vehicle. Let’s just say everything Big Star Hyundai did for me made up all the disappointment of another dealership’s experience. Please purchase your new vehicle from here and ask for Nick (the tall one). lol More

by ashleythomas2383 Verified Customer Verified Customer

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Friendly, informative and very patient with me explaining the details of my purchase. Thank you. the details of my purchase. Thank you. More

by dbclay1946 Verified Customer Verified Customer

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Was very impressed with Isiah the salesman. Obviously a young man just starting out, clearly has the right personality for the job. He knew his product very well for what has to be a relatively Obviously a young man just starting out, clearly has the right personality for the job. He knew his product very well for what has to be a relatively short time on the job. Christian the sales manager is a very down to earth guy. They both kept it professional while being friendly at the same time. More

by Don Davis Verified Customer Verified Customer

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I feel the practices are deceptive. Was told the car was one price but found out it was $9000 more. Too many unwanted and unadvertised add-ons. The car is good though. No issues. I woul Was told the car was one price but found out it was $9000 more. Too many unwanted and unadvertised add-ons. The car is good though. No issues. I would recommend someone go elsewhere for a Hyundai. More

by Ron_legge Verified Customer Verified Customer

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The people that work there are very nice. Overall experience was good. The financial part took too long for no reason. Also salesman needs to be more willing to explain the technology in the Overall experience was good. The financial part took too long for no reason. Also salesman needs to be more willing to explain the technology in the cars after the sale. Sales manager was excellent and helpful. More

by PCOUCHENOUR Verified Customer Verified Customer

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My husband and I went to Big Star hoping to drive away with our next vehicle. I spent the day before speaking with Alexandra and she gave me an CONFIRMED drive out cash price of $46,791 for a 2024 Palisad with our next vehicle. I spent the day before speaking with Alexandra and she gave me an CONFIRMED drive out cash price of $46,791 for a 2024 Palisade Limited. Originally, it was $47,291 but I reminded her of the first responder discount of $500 because my husband works for HFD and she said it was the $46,791. I asked her to confirm that was the “out the door cash price” and she confirmed it 3 times. Since we spoke on the phone and I asked her to text me so I had her number for the next day because she called me from a toll number. She text me immediately and I responded. League City is over an hour drive for us, so before I had a chance to text the next day I receive a text that said, “Good Morning, Crystal - Christian here - Sales Manager with Big Star Hyundai. I see you may have a Tentative Appointment Scheduled for Today. To Confirm Your Appointment - Simply Reply “C” to this text. T. Y. We look forward to Assisting You. $250 Gift Card for Test Drive. Confirm Today,” I confirmed immediately and was told to ask for Christian or Isaiah. I stated that I was working with Alexandra and I was told she “works coincide with sales person.” We made the long trip down there and the car we went to see was “in the shop” and no one told us that morning before we drove over an hour. Additionally, we test drove similar cars and my husband was very uncomfortable, he is over 6’ and felt cramped. Even if he didn’t feel like that, when we told Isaiah that Alexandra promised $46,791 he got another sales person, Erin, and she said there was “no way” I was given that number for drive out and that was not going to happen but she would do the best she could - in essence calling me a liar! Erin told my husband and I she would try and get close to that number but she just couldn’t get that low. When she was in the dealership, my husband and I decided it wasn’t the right car, even if they didn’t call me a liar, and even if they actually had the car we went there to see, it just wasn’t going to work AND I didn’t appreciate being lied to and jerked around. So, we went in and told Erin and Isaiah that we just wanted $250 gift card I was promised and we were going to leave. After 10 min, Isaiah comes back and says, “Sorry, the guy who does the gift cards is 45 min out, So…” I can’t say I was surprised. Isaiah promised he would mail it to us but I have been texting Christian and trying to get any of them to respond and confirm they are following through on their promise, but… you guessed it… NO ONE WILL RESPOND AND IT’S JUST EVEN MORE LIES! This place is nothing but liars who do the typical bait and switch to get you there and then… oh no, the car you want is in the shop or someone just bought it… but don’t worry, they will get you a great deal on a more expensive one. Ridiculous and disgusting!!! More

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Second time in. The staff was very helpful and the process was easy to follow. The staff was very helpful and the process was easy to follow. More

by BSHARONA Verified Customer Verified Customer

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I had a wonderful experience at Big Star Hyundai. It was very easy, I picked a vehicle of my choice and from there on, we went through the figures, got dealership discount and rebates, and the deal w It was very easy, I picked a vehicle of my choice and from there on, we went through the figures, got dealership discount and rebates, and the deal was done. I got the 2024 Sonata SEL Hybrid, and I’m loving it. More

by dennisokoye4 Verified Customer Verified Customer

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Amazing service from both CJ & Randol! The best salesman in my opinion, very straightforward, and absolutely amazing to deal with! Randol was an absolute blast of a financer to deal with, The best salesman in my opinion, very straightforward, and absolutely amazing to deal with! Randol was an absolute blast of a financer to deal with, cracking jokes with me and making my process super easy! More

by Christian Huffman Verified Customer Verified Customer

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