Christian Davidson

At the time of purchase, I was very satisfied with the treatment I received. The staff went above and beyond to make a good impression and strongly encouraged me to leave a positive review—in fact, that w treatment I received. The staff went above and beyond to make a good impression and strongly encouraged me to leave a positive review—in fact, that was a key part of finalizing the deal I was looking for. However, now that I’m in the process of paying off my car, I’ve run into some issues. I have several questions and concerns, but unfortunately, I feel like I’m being ignored. I’ve reached out multiple times over the past three weeks—leaving messages and voicemails for the salesman, the receptionist, and even the finance manager—but haven’t been able to get a response from anyone. Since reviews seemed to matter so much during the sale, I’m hoping this one gets someone’s attention. Update: After resorting to leaving a negative review, my questions were finally answered and the issue was resolved. The staff was great throughout, but it was frustrating that it took that step to get a response. Overall, I’m pleased with the service. More

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The finance team personnel Dominic Thornton was rude to me and gave bad customer service once car sold the communication was poor from sales agent too. me and gave bad customer service once car sold the communication was poor from sales agent too. More

by SS Verified Customer Verified Customer

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I can’t say enough about the Westside Lexus, Internet manager Doug , and finance guy Christian. An absolute joy to work with because of specifically, their communication with me. I appreciate their profe manager Doug , and finance guy Christian. An absolute joy to work with because of specifically, their communication with me. I appreciate their professionalism, courtesy, and integrity. I’ll be buying another car from them soon. Thank you again for a job. Well done! More

by Hollywood Vargas Verified Customer Verified Customer

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Steve and the entire staff at Lexus were great. Steve answered every question and concerns regarding the leasing of our car. Steve answered every question and concerns regarding the leasing of our car. More

by jtguanci Verified Customer Verified Customer

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Incredibly professional treatment at sales and financing steps. Kept in contact on order placed for new car GX, and tried their best to fulfill. Offer for trade-in was WAY low; sold elsewhere for many tho steps. Kept in contact on order placed for new car GX, and tried their best to fulfill. Offer for trade-in was WAY low; sold elsewhere for many thousands more. More

by gblong Verified Customer Verified Customer

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Very knowledgeable about the cars. Very good customer service and patience. I would recommend them. Very good customer service and patience. I would recommend them. More

by markarnold Verified Customer Verified Customer

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Joey is thoughtful, quick with a joke, and extremely knowledgeable about pretty much everything. He was extremely transparent and made the car buying experience hassle-free. I couldn’t have asked for a knowledgeable about pretty much everything. He was extremely transparent and made the car buying experience hassle-free. I couldn’t have asked for a better person to do business with! More

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Alex was excellent - dealership has good reputation. . my experience in the finance dept was not great. I did not get the rate I was expecting and I have 820 credit score and hard sale on the warranty . my experience in the finance dept was not great. I did not get the rate I was expecting and I have 820 credit score and hard sale on the warranty packages. I went back and Christian was able to take off the warranty packages for me More

by melindawooten Verified Customer Verified Customer

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Westside Lexus provided Stellar service when purchasing my vehicle. Nick Dallos my sales guy is very professional. Christian in finance is thorough and amazing. Christopher Nemoto in Service is punctual a my vehicle. Nick Dallos my sales guy is very professional. Christian in finance is thorough and amazing. Christopher Nemoto in Service is punctual and professional! More

by luke_neri67 Verified Customer Verified Customer

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Excellent service at Westside Lexus. Alex W. and Homer H. were very helpful and informative. Great experience, highly recommend! I love my new RX 350! Alex W. and Homer H. were very helpful and informative. Great experience, highly recommend! I love my new RX 350! More

by CELDER78 Verified Customer Verified Customer

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