Christian Bird

Thank you to the entire staff at Troncalli for making our vehicle search easy. Really appreciate the attention to detail from the sales team and down to earth no haggle sale. It’s rare to have sales actual vehicle search easy. Really appreciate the attention to detail from the sales team and down to earth no haggle sale. It’s rare to have sales actually listen to the details of what we needed, and Tyler (our vehicle specialist) is a real gem. A million thanks to all, and hope to see you again soon! More

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I've bought several cars from this dealership and this was the worst experience so far. Was misled about how much I was getting for trade in. There was a highlighted value that appeared to be my trade i was the worst experience so far. Was misled about how much I was getting for trade in. There was a highlighted value that appeared to be my trade in value. Found out that value included "Trade Tax Savings" so was surprised in finance when the actual trade in was different. Bought a hybrid and the gas tank was full but the battery was completely dead. It took 15 hours to charge it when I got home. Salesman saw something in the back seat and told me it was a level 2 charger. Found out a week later when I tried to get it installed that it was a power outlet I could plug into the battery. There was a line item on the sales slip for $1,000 labeled "Other". Asked what that was for and didn't really get an answer. I probably should have stepped away and paused but didn't. Shame on me. More

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I'm a Troncalli fan and just purchased my 3rd truck from Tyler Grant. There were all new Ram 1500's. Tyler is very analytical, knows the vehicles inside and out and makes excellent recommendations as to o Tyler Grant. There were all new Ram 1500's. Tyler is very analytical, knows the vehicles inside and out and makes excellent recommendations as to options, etc. When we do the pricing he's patient and looks for possible discount programs that are available. He never pressures me and I feel like he's always looking for the win/win. Tyler Grant is by far the best Sales person I've ever worked with. After the sale , the service is excellent. Christian Bird is excellent and always follows up on any items you ask. There are a lot of dealers around, but Troncalli is the best by far in my opinion. Ray Robinson More

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Bill couldn’t have been a better salesmen! This sale could’ve been very complicated and he was able to get everything I asked for and quarterbacked the deal perfectly. Sending everyone I can This sale could’ve been very complicated and he was able to get everything I asked for and quarterbacked the deal perfectly. Sending everyone I can his way. More

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Tyler Grant gets 5 Stars as per usual! ! He was excellent years ago for our 1st Jeep and maintains that same excellent performance in our present day! Keep up the great work T. Grant! O Tro ! He was excellent years ago for our 1st Jeep and maintains that same excellent performance in our present day! Keep up the great work T. Grant! O Troncalli make Tyler Grant some form of management already, he is one of your greatest assets! More

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Tyler went above and beyond to get me the truck that I wanted with all the necessary equipment I needed. And when things weren’t right when the truck came in they fixed it right away to my satisfaction. wanted with all the necessary equipment I needed. And when things weren’t right when the truck came in they fixed it right away to my satisfaction. More

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Bill Smith is an excellent salesman and took the time to go over the entire vehicle with us. Bill is very friendly and easy to talk to and deal with. He really made the car buying experience well worth the go over the entire vehicle with us. Bill is very friendly and easy to talk to and deal with. He really made the car buying experience well worth the drive from Royston. Thank you to Bill and Troncalli for everything. More

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We have bought more than 10 cars from Troncalli, and have ALWAYS had an outstanding experience. This place is like family to us, and they even treat each other as well as they did of us. With our last purcha ALWAYS had an outstanding experience. This place is like family to us, and they even treat each other as well as they did of us. With our last purchase, our sales guy had an emergency another stepped right in for him, allowing us to take delivery quickly. THANK YOU to Trevor, James, BILL, and of course Clifford. This is a top notch dealership and I appreciate them tremendously. More

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Service department doesn’t care about customers and claim expertise but really clueless. Recommended a proactive maintenance without doing their homework and confirming the vehicle qualify. I ended up with a expertise but really clueless. Recommended a proactive maintenance without doing their homework and confirming the vehicle qualify. I ended up with a check engine light and $1300 repair at another shop. Do not trust their advice. Service rep Christian Bird pretends he cares, but like their service mgr both are clueless. Brought 3 cars there for many years, never again. More

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Great experience at Troncalli. Great place great people. Best experience buying a vehicle I've had Great place great people. Best experience buying a vehicle I've had More

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