Christian Ayala

The change in ownership from Alamo Toyota to Shottenkirk Toyota is finally taking shape positively! I see a lot of improvements that are focused towards customer satisfaction, engagement and transparency! Toyota is finally taking shape positively! I see a lot of improvements that are focused towards customer satisfaction, engagement and transparency! More

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Aaron did an excellent job on a complete diagnostic health check. No big problems found and did all things necessary to make it run like new! health check. No big problems found and did all things necessary to make it run like new! More

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Rodrigo was very professional and did a great job. Will come here again. Thanks all! Will come here again. Thanks all! More

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I was late, but they took me right in. I had a recall and they informed me that might take a couple of hours. I said I would reschedule that. He came back and said they thought they could I had a recall and they informed me that might take a couple of hours. I said I would reschedule that. He came back and said they thought they could do it within an hour. I was skeptical but said OK. They had the oil change the tire rotated in the recall done within the time that they estimated Rudy kept me up today the whole time it was very nice and I appreciate it. They did a great job. More

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I bought my Toyota Land Cruiser here and the Service Department is the Best Ever. No Comparison to the Ford dealerships!! THANK YOU!!! Department is the Best Ever. No Comparison to the Ford dealerships!! THANK YOU!!! More

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Awesome Service, o real experience was great. Don’t have to wait long at all Don’t have to wait long at all More

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Service advisor Brianna Hernandez was very helpful in checking in my car. She answered all of my questions and provided some additional information on my vehicle. She notified me promptly upon the comple checking in my car. She answered all of my questions and provided some additional information on my vehicle. She notified me promptly upon the completion of the repairs. More

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Mr. Art did an excellent job keeping me thoroughly informed throughout the entire repair process on my Toyota Tundra. He patiently explained each step, the issues diagnosed, and the repairs needed. Ad informed throughout the entire repair process on my Toyota Tundra. He patiently explained each step, the issues diagnosed, and the repairs needed. Additionally, he kindly offered me a loaner car, which allowed me to run a few errands comfortably without interruption during the repair period. More

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The Toyota team met my expectations and returned my car to me in record time. I thought it would take a little over an hour and they actually got everything done in about 45 minutes or less. to me in record time. I thought it would take a little over an hour and they actually got everything done in about 45 minutes or less. More

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Very good experience! This was my first visit and plan to return when next service is due! Everyone was very pleasant and helpful our service w specialist was very helpful This was my first visit and plan to return when next service is due! Everyone was very pleasant and helpful our service w specialist was very helpful . Only suggestion would be to have a little clearer explanation as to what to do when they told me my car was ready and I was told it was in the line and told I could get it, it still had plastic on eve seats and paper floor mats on hat I had to take our and find a place to dispose of. Plus there was a key box still attached to the rear door window an my house keys that had been on my key ring had been removed and placed in an odd place on the dashboard’! Again Service was excellent but picking the car up afterwards was a bit confusing and disorganized! I so appreciated the way Arron worked with me and explained everything! More

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