Chris Wheatley
Volkswagen Assistant Service Manager
Ken Ganley Westside Imports
25580 Lorain Road
North Olmsted, OH 44070
26 Reviews
Write a Review26 Reviews of Chris Wheatley
December 25, 2024
Very easy to work with and worked around my schedule. Their ability to communicate quickly and provide quick easy shuttles was amazing Their ability to communicate quickly and provide quick easy shuttles was amazing More
Other Employees Tagged: Jasmine Nowakowski
December 08, 2024
Dan is the best sales man there very professional and did my transaction smooth And I’m happy with the purchase and he made sure also to fix the damage that the detailing team made it and make sure to make my transaction smooth And I’m happy with the purchase and he made sure also to fix the damage that the detailing team made it and make sure to make it perfect More
Other Employees Tagged: Dan Walker
November 20, 2024
Very good service department. They really treat you like they are happy to help, most places these days act like they're doing you a favor. They really treat you like they are happy to help, most places these days act like they're doing you a favor. More
Other Employees Tagged: Tim Price, Douglas Boulanger, Dominique Viccarone, Reanna Chenevert
November 19, 2024
Very clean and efficient shop. Staff was friendly and helpful. Very pleased with the service dept. Staff was friendly and helpful. Very pleased with the service dept. More
Other Employees Tagged: Jasmine Nowakowski, Amanda Dehart, Lisa Marie Murphy
November 12, 2024
I don’t recommend this dealership. The staff are often surly and they seem to be in a big upsell in service program. I feel like they are focused on service revenue per car metrics rat The staff are often surly and they seem to be in a big upsell in service program. I feel like they are focused on service revenue per car metrics rather than helping customers. On my last visit they recommended an engine air filter when I had just changed it a few weeks earlier. I don’t trust their recommendations. By contrast, I take my other car, a Honda to Ken Ganley Honda and they are friendly, prompt and efficient. Ganley Westside VW would be wise to do some mystery shopping at Ganley Honda. Night and day. More
Other Employees Tagged: Jasmine Nowakowski
July 21, 2024
I have purchased approximately 30 vehicles from Ganley group. Good people I have dealt with at least four different dealers in that group and always had the same great service group. Good people I have dealt with at least four different dealers in that group and always had the same great service More
Other Employees Tagged: Steve Warshawsky, John Ramgren, Louis Cheers
January 18, 2024
Matt Gerasi is an extraordinary sales person. Communicates listens and is always available to answer questions about our two cars. Communicates listens and is always available to answer questions about our two cars. More
Other Employees Tagged: Matt Geraci
January 17, 2024
This is the fourth hyundai I've gotten there and my latest purchase was not very transparent with all sorts of miscues. latest purchase was not very transparent with all sorts of miscues. More
Other Employees Tagged: Louis Cheers, Douglas Boulanger , Trey Keyes, Karen Davis
December 13, 2023
Excellent sales and service! Sales staff is very helpful and service is excellent! Jasmine and Chris are awesome! Sales staff is very helpful and service is excellent! Jasmine and Chris are awesome! More
Other Employees Tagged: Jasmine Nowakowski
August 08, 2023
I have worked with multiple service providers here. I would highly recommend all of them, but especially want to mention both Reanna and Chris. Reanna helped with my most recent visit (oil change) and I would highly recommend all of them, but especially want to mention both Reanna and Chris. Reanna helped with my most recent visit (oil change) and Chris helped when I brought my car in for an electrical issue back in December 2022. Reanna was very positive and happy to help and both went out of their way to make sure everything was taken care of! They are both great!!! More
Other Employees Tagged: Reanna Chenevert