Chris Veninga

I just leased a 2024 Honda prologue and it’s electric. I’ve never owned or lease an electric vehicle before in my life and I’m almost 50. I’m a nurse and I work many hours. I had not had a chance to get a I’ve never owned or lease an electric vehicle before in my life and I’m almost 50. I’m a nurse and I work many hours. I had not had a chance to get acclimated to my new car.. I ended up stranded essentially at BMW in Diberville, Mississippi. Meanwhile, My Son was waiting for me and Slidell Louisiana so I could take him to court a very important court date and he has many issues. He struggles with like PTSD and anxiety.. Needless to say, I was very stressed at the situation of running out of electricity for my vehicle. Katie generously came to my rescue and allowed me to use BMWs electricity to charge my vehicle even though it was slow. I was so grateful and relieved. She allowed me to do this for many hours so that I could have enough power to get to Electrify America in Gulfport.. I can’t thank her enough she’s an angel and she’s in great enormous asset to your company. My next vehicle will be a BMW and I’m buying from her. I’ve already made up my mind and no one can change it. That’s the how much of an impact she made on me. She has called me and texted me many times to check on me and make sure I’m doing OK and I’m all right I just can’t thank her enough. I also want to say that everyone at BMW was very kind and helpful to me while I was waiting on my car to charge. The receptionist was very kind giving me a water when I was very thirsty. Katie showed me the Starbucks coffee and I enjoyed that and needed it. My experience at BMW was wonderful despite the stressful issue I was dealing with that day. I am telling everyone I know about this and I adore Katie. She is kind respectful and highly professional. Keep her forever. Sincerely, , Rebekah Guy More

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I am more than grateful with the Service that I received from the Service Department in helping me with my 2022 BMW X7. Ms. Katie was more than capable and helpful with getting my Small truck logged on into from the Service Department in helping me with my 2022 BMW X7. Ms. Katie was more than capable and helpful with getting my Small truck logged on into the BMW System. The Galleria BMW auto Service was multitasking helping each, and every customer out some customers was very rude to them, but I saw them handle these customers with patient, kindness, respectful and very professional in spite of the way that they was being treated by some of the customers. To whom who read this message you have a great Team!! Again thank you for your service and dedication to your job! V/r Carolyn Gift More

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As usual I was taken care of on time and in a very professional and satisfactory way. Great dealer!! professional and satisfactory way. Great dealer!! More

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This was the best experience. Sonya was Awesome!!! Your next purchase needs to be at BMW!!!! Sonya was Awesome!!! Your next purchase needs to be at BMW!!!! More

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Great service and service manager (Billy) is the best and very knowledgeable about the cars very knowledgeable about the cars More

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Shane was wonderful as always, very calm and lets you make your own decision I really enjoy dealing with him and he will be the last salesman I ever deal with hopefully! As for Galleria it is amazing and make your own decision I really enjoy dealing with him and he will be the last salesman I ever deal with hopefully! As for Galleria it is amazing and one of the nicest and most up to date dealerships I have ever seen, very comfortable feeling once you walk in the door! This place is by far my favorite dealership to visit weather it’s to buy a new vehicle or get one serviced, I have stopped by several times just to look around. Never met a single person who wasn’t hospitable and very kind. I don’t know how it got this way but I sure hope it stays this way. I have had horrible experiences with other BMW dealerships but never here it is the best! Thanks everyone for another wonderful experience in purchasing a new BMW More

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Chris was great as was Bailee. Treated us like a great customer, we were on vacation and needed service. They took us in and got us back on then road. Treated us like a great customer, we were on vacation and needed service. They took us in and got us back on then road. More

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Love this service dept. They are all about customer service. They take care of everything your car needs including cleaning your car. Highly recommend! They are all about customer service. They take care of everything your car needs including cleaning your car. Highly recommend! More

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Sonya West is absolutely the best car sells person. This is the second x5 that I purchased from her. She patiently waited nine years to sell me the this vehicle, my fourth BMW. Never pushy, I always This is the second x5 that I purchased from her. She patiently waited nine years to sell me the this vehicle, my fourth BMW. Never pushy, I always told her when the time comes, I will come find you. That happened on Monday when the cost of required repairs was the same as a down payment for a new car. I walked over to her and said I guess it is time. She helped me with my selection and with selling my old BMW for a great price. All of which is stressful when this was not my plan of the day however, she made it as painless as possible. Then arranged for me to come back the next day with a rested brain to have training about the car with Ryan Light. He was equally polite and patient and an excellent teacher for all the electronics to someone who is not good with computers! I am super happy with my new car and my experience at Galleria BMW. Chris in the service department and the lady that did all of the paperwork were great too. Sonya truly made the purchase experience a success. I will look for her for the next BMW! More

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Great place to do business and to Keep your vehicle running well long after it’s purchase running well long after it’s purchase More

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